Fresh Vacancies at Genesis Group

Location: Port Harcourt, Rivers

Requirements
The Right Candidte for this role is:

• A University Graduate (minimum qualification for this role is a 2:2)
• 1 - 5 years experience.
• Smart
• Ability to hold conversations and engage customers
• Professionalism in Food Service delivery.
• Ensuring smooth operation of activities in the eatery and maintaining relationships with customers
• Responsible for resolving customer complaints regarding food quality and service.
• Complying with restaurant chain and government sanitation standards.

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Requirements

• Minimum of SSCE
• 1 - 2 years relevant experience as a Cashier/Team Member
• Strong ability to work in a team-based/collaborative environment
• Must possess suggestive selling skills
• Experience in the hospitality industry is an added advantage
• Preferable age range: 18 - 25.

Desired Skills and Attributes:

• Good problem-Solving Skills
• Team Player with good collaborative skills
• Strong ownership mindset
• Excellent communication skills, both written and oral.
• Good Customer Service Skills
• Warm and Friendly Disposition
• Ability to work under pressure.

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Key Responsibilities
Daily Tasks:

• Team Leader to Monitor & Provide Support
• Lead by example to ensure Daily Guest Service is prioritised and implement exceptional guest service standard to meet guests expectations (Be positive & Motivate the team)
• Ensure Guests Film information are always available (film guides, box office tickets and promo materials)
• Check daily and ensure all tills are operatives and resolve any issues immediately
• Daily Ensure the box office is always clean and organised accordingly
• Follow daily cashing up procedures and security policy to protect assets and box office revenue. Any cash difference must be resolved immediately
• Be firm and take immediate action for any Cash or Security Breach to all box office staff
• Ensure box office staff are presentable and have correct uniform
• Ensure box office cinema staff are trained on guest service standards
• Communicate 15mins morning and evening meeting goals to office staff.
• Daily review of all disciplinary matters, discuss with BMto resolve them.

Requirements

• Minimum of HND.
• 1 - 3 years experience.
• Candidate must have led a team in a related industry
• Have the ability to communicate effectively
• Great organisational skills
• Great Communication skills
• Excellent supervisory skills
• Candidate must have excellent customer service.
• Preferable age range: 24- 30 years.

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Location: Victoria Island, Lagos

Requirements

• OND/HND qualification in Accounting or any similar discipline from an accredited Higher Institution.
• A minimum of 1 (one) year experience in a similar role.
• Must be a strong leader; proactive; problem solver; customer-centered; proficient communicator.
• Proficiency inMicrosoft Office Suite and other accounting software
• Fresh Graduates are encouraged to apply.
• Must be living on the Island or its environs and ready to commence work immediately.

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Responsibilities

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
• Assessing customer preferences and making drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Checking identification to verify legal age requirements for all customers
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organising the bar area to streamline drink preparation and inventory
• Placing orders for liquor, beer, wine, and other supplies
• Slicing, pitting, and preparing fruit garnishes for drinks
• Planning bar menus
• Creating unique drinks
• Complying with all food and beverage regulations
• Provide outstanding customer service to guests.

Qualifications

• Minimum of an OND in any field of study.
• Minimum of 1-2 years experience obtained in a well-structured and reputable organization.

Skills / Abilities:

• Attention to Detail
• Knowledge of applicable laws and regulations
• Knowledge of mixology for traditional and creative cocktails
• Understanding of unique and complementary flavour pairings
• Positive Attitude, Personable demeanour, Multitasking skills
• Impeccable customer service and social perceptiveness
• Ability to evaluate customer satisfaction and responsiveness
• Ability to enforce company policies regarding the consumption of alcohol
• Accountability in maintaining inventory and processing payments
• Physical ability to stand and walk for long periods of time.