Job Openings at Sweet Sensation

Job Brief:

• We are looking to hire a passionate and effective Stores manager to direct and manage receiving, warehousing and effective distribution of our raw materials.
• The person will oversee the efficient request, receipt, storage, value-adding servicing and distribution of a wide variety of products.
• Ultimately, s/he should be able to ensure productivity targets are achieved and that all stores/warehouse processes are running smoothly and promptly.

Responsibilities:

• Oversee all aspects of warehouse and store operations
• Manage the central warehouse and store's budget and control expenses.
• Schedule and oversee stores/warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
• Meet with the team quarterly, communicate new procedures and emphasize adherence to SOP’s. Champion the training and continuous upgrade of the team members in conjunction with the L & D Manager and other relevant stakeholders.
• Collaborate with sales and marketing team to gather demand insights for material planning.
• Ensure the organization's inventory practices are efficient, cost-effective, and aligned with overall business objectives.
• Identify cost-saving opportunities and implement cost reduction initiatives. Generate regular reports on inventory performance and key metrics.
• Develop strategies for disposing of obsolete or slow-moving inventory to minimize financial losses
• Manage the warehouse facility and distribution logistics
• Perform all other tasks assigned by the management.

Requirements:

• Excellent problem-solving skills, strong decision making and leadership qualities with strong communication skills.
• Ability to multi-task and work collaboratively with all relevant stakeholders with minimal supervision.
• At least proven 3-5 years’ work experience in similar role
• Strong knowledge and hands on experience in relevant stores/warehouse software and databases. And a proven ability to implement process improvement initiatives
• A University or Polytechnic graduate in related field e.g., Supply Chain Management, Business Administration, Statistics, Mathematics, Logistics etc., A master’s degree and relevant certifications will be an added advantage.

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Job Overview:

• The Surveillance Coordinator will oversee and supervise the counter watch operators at selected locations.
• This role is crucial in ensuring that all sales transactions are conducted accurately, food portions are served appropriately, and the front office staff maintain the highest standards of conduct as per the organization's policies.

Key Responsibilities:

Recruitment and Training:

• Recruit qualified individuals for counter watch operatives’ positions.
• Provide comprehensive training to counter watch operatives on surveillance techniques, company policies, and compliance requirements.
• Continuously update training materials and methods to ensure effectiveness.
• Provide training and guidance to counter watch personnel on compliance matters.

Supervision and Oversight:

• Supervise the counter watch personnel across multiple outlets.
• Conduct regular checks and audits on the performance of counter watch personnel.

Reporting and Documentation:

• Prepare detailed reports on the findings from surveillance activities.
• Document any incidents of non-compliance or irregularities.
• Maintain accurate records of all surveillance activities and findings.

Collaboration and Communication:

• Work closely with outlet managers and other relevant departments.
• Communicate effectively with the counter watch personnel to ensure smooth operations.
• Provide feedback to management on potential areas for improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Previous experience in a surveillance or compliance role.
• Strong attention to detail and excellent observational skills.
• Ability to work independently and make sound decisions.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• High level of integrity and professionalism.
• Ability to handle sensitive information with confidentiality.