Jobs at LifeBank

Job Summary

• We're seeking an experienced Software Products Quality Assurance Manager to lead our quality assurance processesand ensure the delivery of high-quality software products.
• The successful candidate will be responsible for developing and implementing quality assurance policies, procedures, and best practices to guarantee that all software releases meet or exceed company and industry standards.

Key Responsibilities
Leadership and Management:

• Lead and manage the software QA team, fostering an environment of continuous improvement and professional development.
• Mentor and train QA team members to ensure they have the necessary skills and expertise.

Quality Assurance:

• Develop and implement software testing strategies, plans, and suites to ensure thorough coverage of functional, regression, and performance testing.
• Establish and enforce quality standards and processes for product development, ensuring adherence to best practices.
• Collaborate with cross-functional teams to define quality metrics and performance indicators.

Testing and Automation:

• Oversee the design and execution of test plans, test cases, and test scripts to validate product functionality, performance, and reliability.
• Implement automated testing frameworks and tools to enhance testing efficiency and coverage.
• Analyze quality metrics and provide actionable insights to stakeholders, driving improvements where necessary.

Collaboration and Communication:

• Collaborate with development, product, and other stakeholders to ensure quality requirements are met throughout the software development lifecycle.
• Provide regular updates on testing progress, defect metrics, and overall software quality to stakeholders.
• Foster a culture of quality across the organization, promoting best practices and continuous improvement.

Requirements

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Experience: Minimum 5 years of experience in software quality assurance, with a proven track record of delivering high-quality products.
• Experience in leading QA teams and developing quality assurance strategies.

Nice to Have:

• Certifications: ISTQB or ASQ certification in quality assurance.

Experience:

• Experience in mobile application testing and performance testing tools like JMeter or LoadRunner.
• Knowledge of regulatory compliance standards relevant to the industry.

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Job Description

• We're seeking an experienced and strategic Head of Operations to lead our operations team, encompassing logistics, customer success, vendor management, facility managementand compliance.
• The successful candidate will be responsible for ensuring seamless operations, driving efficiency, and fostering a culture of excellence within the organization.

Responsibilities
Team Management:

• Lead and manage a team of riders, customer success representatives, and vendor success managers, promoting a culture of discipline and excellence.
• Foster a positive work environment, providing guidance, coaching, and development opportunities to team members.

Logistics and Operations:

• Oversee logistics operations, ensuring timely delivery of products and services.
• Manage relationships with vendors, logistics partners, and suppliers to ensure smooth operations.
• Compliance and Risk Management:
• Ensure compliance with regulatory requirements, industry standards, and company policies.
• Develop and implement risk management strategies to mitigate operational risks.

Tech and Systems:

• Oversee the implementation and maintenance of technology systems, ensuring seamless integration with operations.
• Ensure compliance with tech-related regulations and standards.
• Office and Property Management:
• Manage office operations, including facilities, maintenance, and security.
• Oversee the management of the oxygen plant, ensuring compliance with safety and regulatory standards.

Customer Success:

• Develop and implement customer success strategies to drive satisfaction and retention.
• Collaborate with cross-functional teams to ensure customer needs are met.

Performance Metrics and Analysis:

• Develop and track key performance indicators (KPIs) to measure operational efficiency and effectiveness.
• Analyze data to identify areas for improvement and implement changes to optimize operations.

Requirements

• Education: Bachelor's degree in Operations, Logistics, Supply Chain Management, Business Administration, or a related field.
• Experience: Minimum 5 - 7 years of experience in operations management, with a proven track record of success.
• Experience in managing teams, logistics, and vendor relationships.

Skills:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze complex problems and develop effective solutions.
• Strong knowledge of regulatory compliance and risk management.
• Proficiency in technology systems and software.