Jobs at Lorache Consulting Limited

Duties and Responsibilities

• Responsible for creating and administering content on allsocial mediaplatforms, such as Facebook, Instagram, and Twitter, to build an audience and ensure customer engagement.
• Develop, implement and manage our social media strategy
• Finding ways to develop reach of Electromart Nigeria via all Business Platforms.
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices and technologies
• Use social media marketing tools such as Buffer
• Attend all customer queries generated via social media Platforms.
• Work with Ecommerce manager and designers to ensure content is informative and appealing.
• Collaborate with Marketing, Sales and Product Development teams.
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a
• strong network
• Provide constructive feedback on performance.

Specialisation

• Minimum educational standard: B.Sc / HND in Marketing or any other Social Science disciplines.
• Minimum Working Experience: 3 - 4 Years’ related experience in E – Commerce and Digital
• Marketing.

Required Knowledge, Skills & Attitude:

• 3 - 4 years of experience as a Social Media Specialist or similar role.
• Social Media Strategist using social media for brand awareness and impressions.
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices.
• Understanding of SEO (Search Engine Optimization) and web traffic metrics.
• Experience with doing audience and buyer persona research.
• Good understanding of social media KPIs.
• Familiarity with web design and publishing.
• Excellent multitasking skills.
• Critical thinker and problem-solving skills.
• A team player.
• Good time-management skills.
• Great interpersonal and communication skills.

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Responsibilities

• Responsible for Sales of all Products and Services of the Company
• Set all product offerings demonstrating professional sales ability, knowledge and skill across all product lines
• Control of sales and production order
• Review and adapt to information regarding products innovations, competitors and market conditions
• Communicate with customers about changes in company policy
• Develop a data base of qualified leads through referrals, telephone canvassing, face to face cold calling on business owners, direct mail, email and networking
• Advise customer on technical issue concerning the product.
• Handle customers complaints and monitoring level of satisfaction
• Advise customer on technical issue concerning the products.

Other Accountabilities:

• Prepare sales invoices/waybill
• Resolve problems and complaints through proper internal channels in a professional manner
• Continually learn new products and services and methods of presentation for these products.

Specification

• Minimum education required for the position: Bachelor’s Degree in Business Administration/Marketing, Social Sciences or Equivalent.
• Minimum experience required for the position: Minimum of 7 years’ experience in sales/marketing related products with at least 3 years in a managerial capacity.

Skills and Knowledge:

• Good product knowledge
• Technical skills
• Skills in analyzing competitors activities
• Knowledge of market dynamics
• Good presentations skills.

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Responsibilities

• Analyze brand positioning and consumer insights
• Shape and communicate our vision and mission
• Translate brand elements into plans and go-to-market strategies
• Manage a team of marketing people working on brand initiatives
• Lead creative development to motivate the target audience to “take action”
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Measure and report performance of all marketing campaigns, and assess ROI and KPIs
• Monitor market trends, research consumer markets and competitors’ activities
• Oversee new and ongoing marketing and advertising activities
• Monitor product distribution and consumer reactions
• Devise innovative growth strategies.
• Align the company around the brand’s direction, choices and tactics.

Requirements and Skills

• Degree in Marketing or a related field
• Proven working experience as a Brand and marketing Manager or Associate Brand Manager
• Proven ability to develop brand and marketing strategies and communicate recommendations to executives
• Experience in identifying target audiences and devising effective campaigns
• Excellent understanding of the full marketing mix
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with latest trends and marketing best practices.

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Responsibilities

• Create detailed business plans designed to attain predetermined goals and quotas
• Manage the entire sales cycle from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs.
• Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
• Negotiate agreements and keep records of sales and data.

Requirements and Skills

• B.Sc or BA in Business Administration, Sales or Marketing
• Proven experience as an Account Executive, or similar sales/customer service role
• Knowledge of market research, sales and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• A business acumen
• Enthusiastic and passionate.

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Responsibilities

• Daily posting of Cashiers to tills (Updates Cashiers Daily Sitting Record for Admin & Security)
• Manage staff attendance and daily Spot Roll Call for all Staff by Department/Section (Back up for Staff Attendance Record)
• Ensure the branch is “clean” and “safe” both inside and outside – for all customers, contractors, staff and visitors
• Keeps Daily stock adjustments records, Reports Observations and problems to relevant departments such as warehouse, inventory, ICT etc., for necessary action and manage stock update: Shelf stock and System Stock Level Balance
• Ensure strict compliance with all relevant company policies and SOPs such as Pricing / price slash, dress code, reporting, Purchasing, receiving/confirming Stock, Reorder list, Shelf Tagging, Price mismatch, Shelf Sharing, Product cleaning etc.
• Ensure staff discipline or otherwise liaise with the HR department to manage indiscipline as may be appropriate
• Ensure availability of government Regulatory Certifications e.g., Health, Fumigation, Water Analysis, Food Handlers, etc.
• Review of Expiry Product Record (at least two times a week with sign off with date of his review)
• Liaise with the category managers for all product purchase, returns from locations (before it is effected) and new vendor
• Monitors Stock availability in the shop, Liaise with the WH Manager on Stock delivery schedule from central warehouse
• Identify, collate, review and report slow moving and damaged stock by departments.
• Manage price changes, Keep updated about product SKUs, packaging presentation, offers and promos
• Monitor the activities of competition close to the branch and be sensitive to changes in customer behaviour
• Manage customer feedback and complaints while driving teamwork to ensure customer satisfaction and return
• Manage the branch resources – petty cash, premises, utility (generator, etc.) as well as merchandizers and brand reps.
• Manage and supervise contractors (plumber, electrician, carpenter, etc.) to ensure safe, efficient and timely job delivery
• Act as ambassador of the company and manage information flow (non-disclosure) within and especially with visitors
• Support the delivery of the following roles when the incumbent is on weekly off or not on duty:
  • Branch Stock Supervisor
  • Branch Admin Supervisor
  • Branch Account Supervisor
• All other duties assigned.

Qualifications

• B.Sc or HND in any discipline preferably in Business Administration / Membership of NIM is an added advantage.
• 5 years cognate experience from a retail business / FMCG sector, 3 of which is in the capacity of "Manager" or "Supervisor".

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Position Details

• Support on work allocation (shifts, rotas)
• Support changes carried out by interface applications ikeCRM, Provisioning, PCRF, OCSand Reporting.
• Provide support to Customer Operations team, Internal Users,Revenue Assurance and Business needs
• Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform
• Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
• Responsible for driving down the incidents, problem, trouble tickets, service request trends,
• Analysis of Events / Renewals/ Service/System in error, provide work around solutions
• Accountable for meeting & improving SLA & KPIs for their application suite.

Qualifications

• Graduate / Post-graduate qualification
• Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.
• 4 - 6 Years of experience in Telecom Billing and Strong in handling backend.

Requirements:

• Unix / Shell Scripting / SQL / My SQL / ORACLE and VoLTE)
• Configurations, Automations, Smal Development, backend fixes.
• Billing Support Engineer -Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
• Functional Area: IT Software - Application Programming,Operations & Maintenance systems.
• Expert in Operational criticality ike Backup & restoration, Fraud handing, Revenue sensitive
• Overall knowledge of the E2E application, systems & solution for their application suite.
• Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query Billing Solutions, IT Applications).

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Job Scope

• Actively maintaining a superior depth of product knowledge in their designated product areas, including:
  • Competitive Offerings.
  • All solutions enabled by the products.
  • Portfolio of implementation case studies & use cases.
  • Information on future product development.

Roles and Responsibilities

• Meeting or exceeding planned sales goals.
• Maintaining and developing a customer and prospect database.
• Coordinating with relevant team on lead generation.
• Coordinating the sales efforts with marketing team.
• Acquiring deposits and balance of payment from clients.
• Visiting potential clients to evaluate their needs and promote our product.
• Managing and closing the sales cycle.
• Develop Sales Proposals and Follow up on Sales Activity.
• Present information about company offerings during seminars or other large events to potential customers.
• Give customers product demonstrations (In-person/Web Platform) and educate them about the features & benefits of the product.
• Create, present and deliver meetings and sales visits as required.
• Demonstrate leadership abilities and superior presentation skills in a multi-cultural environment.
• Understand the needs and pains of the customer and ability then to link them to a set of products / solutions provided by Engineering Team.
• Maintain understanding and awareness of all relevant competitive products in the marketplace.

Requirements

• A Graduate with relevant work experience of 6-10 Years OR an MBA preferably with around 4-6 years of relevant work experience.
• Previous experience in IT Sales/ Telecommunications would be an added advantage.
• Should have had prior client-facing experience.

Skills:

• Competency in Microsoft applications including Word, Excel, and PowerPoint.
• Basic understanding of Sales Reports.
• Good presentation skills, with the ability to present both via Live & Web Platform to inexperienced users as well as senior leadership members.
• Ability to work independently or in a team environment.
• Self-motivated and able to work under pressure.
• Value Selling
• Negotiation Skills
• Excellent verbal and written communication skills.

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Responsibilities

• Promoting the company's existing brands and introducing new products to the market.
• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans.

Qualifications

• Candidates should possess a Bachelor's Degree with 3 - 5 years work experience.

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Job Profile

• This job entails planning, coordinating, implementing and overseeing the sales strategies to boost business performance, across the mobile phone category.
• The key role is to develop category strategies, in line with the organizational Product strategy chart, while monitoring its implementation, and ensuring category growth and profitability.

Key Responsibilities

• Develop a phones and mobile accessory category strategy, (broken down into achievable quarterly, monthly and weekly timelines), in line with the organizational Product strategy chart.
• Liaise with the Sales Team to propose and evaluate category-centric sales and advertising activities, across Offline and Online sales channels.
• Monitor category-specific business performance, traffic, and user trends to generate actionable category assortment insights.
• Leverage syndicated POS, E-commerce, and retail data to develop a deep understanding of the quickly moving and evolving category dynamics.
• Interpret data to deliver objective category insights, analysis, and thoughts that offer disruptive category growth opportunities.
• Be responsible for category-specific consumer experience.
• Partner with operations team to translate customer insights into strategies that drive performance.
• Led category management projects to optimize ranges and related merchandising.
• Manage a comprehensive portfolio of Phones & accessory category brands and OEMs; while developing appropriate strategies to ensure profitable partnerships, product sourcing, and profitability for the category.

Qualifications

• BA in Business Administration, marketing, or a similar relevant field degree in business administration
• 3-5 years’ work-related experience as a Category Manager in ICT & Supply chain industry.

Skills and Expertise:

• Familiarity with sourcing and vendor management
• Expertise in category management
• In-depth knowledge of marketing and sales operations and processes
• Analytical and critical thinker of Numbers
• A knack for negotiation and networking
• Working experience with ERP software
• Ability to ensure sell-out of products.