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  • Posted: Nov 23, 2022
    Deadline: Dec 19, 2022
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    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses. LORACHE deals in sales and marketing consultancy and training organisation working across multiple industries, including the consumer goo...
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    Billing Support Engineer

    Position Details

    • Support on work allocation (shifts, rotas)
    • Support changes carried out by interface applications ikeCRM, Provisioning, PCRF, OCSand Reporting.
    • Provide support to Customer Operations team, Internal Users,Revenue Assurance and Business needs
    • Provide end to end L2/L3 support for billing appication modules (Billing Platform for 4G LTE platform
    • Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
    • Responsible for driving down the incidents, problem, trouble tickets, service request trends,
    • Analysis of Events / Renewals/ Service/System in error, provide work around solutions
    • Accountable for meeting & improving SLA & KPIs for their application suite.

    Qualifications

    • Graduate / Post-graduate qualification
    • Working experience on Rating, Billing, Invoicing,4G LTE, broadband services, FTH, WTTH.
    • 4 - 6 Years of experience in Telecom Billing and Strong in handling backend.

    Requirements:

    • Unix / Shell Scripting / SQL / My SQL / ORACLE and VoLTE)
    • Configurations, Automations, Smal Development, backend fixes.
    • Billing Support Engineer -Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise
    • Functional Area: IT Software - Application Programming,Operations & Maintenance systems.
    • Expert in Operational criticality ike Backup & restoration, Fraud handing, Revenue sensitive
    • Overall knowledge of the E2E application, systems & solution for their application suite.
    • Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query Billing Solutions, IT Applications).

    Method of Application

    Interested and qualified candidates should send their CV to: loracherecruitment@gmail.com using the Job Title as the subject of the email.

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