Fresh Jobs at E'Sorae Luxury Brand

Reporting Line: Creative Team Lead

Start Date: Immediately

Job Summary

• The Social Media Manager will oversee E’Sorae’s interactions with the public through implementing content strategies across our social media platforms.
• The role will be responsible for creating original text and video content, managing posts, and responding to followers.
• You will manage our company image in a cohesive way to achieve our marketing goals.
• Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Responsibilities

• Develop creative and engaging social media strategies
• Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, Tiktok, and YouTube, adapting content to suit different channels
• Oversee, plan and deliver content across different platforms using scheduling tools
• Create engaging multimedia content across multiple platforms
• Develop, launch and manage new competitions and campaigns that promote E’Sorae and the brand
• Build key relationships with influencers across social media platforms
• Undertake audience research
• Manage and facilitate social media communities by responding to social media posts and developing discussions
• Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
• Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity
• Analyze competitor activity
• Recommend improvements to increase performance
• Set targets to increase the awareness of the E’Sorae brand and increase customer engagement

Requirements
Experience:

• Bachelors degree / HND in Marketing, Business Management, Journalism, Media and Communications, Public Relations or any other related field from a recognized institution
• Over two (2) years proven work experience as a social media manager or similar role
• Proven work experience as a Social media manager
• Hands-on experience in content management
• Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to use effective storytelling techniques
• Knowledge and understanding of algorithms, search engine optimization (SEO), and Google Analytics
• Ability to deliver creative content (text, image, and video)
• Knowledge of online marketing channels
• Ability to express our company’s views creatively

Skills & Competencies:

• High energy and strong work ethics
• Excellent communication skills
• Analytical and multitasking skills
• Dedicated and ambitious
• Entrepreneurial mindset
• Proactive, innovative and result-oriented
• Project and campaign management skills
• Ability to work well under pressure in order to meet deadlines
• Skills in data analysis and interpreting statistics
• Organizational skills, with the capacity to prioritize and work across multiple projects
• Excellent team working, collaboration, and networking skills
• Able to work effectively and responsibly without close supervision
• An eye for detail and the ability to work accurately.

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Reporting Line: Head of Business
Start Date: Immediately

Job Summary

• The Fragrance Consultant will be responsible for delivering sales targets individually and within a team setting also making sure to execute in-store excellence by providing a bespoke service and exceptional specialist information to help customers make a more informed choice when selecting luxury scents.
• The candidate must have a passion to truly offer a personalized service to help clients find their perfect scent. Through storytelling, the candidate will bring our luxury fragrances to life and with training on ingredients and heritage will truly become an expert.

Responsibilities

• Create exceptional client experience resulting in strong fragrance sales
• Support the store to achieve and/or exceed the fragrance sales target as agreed for each period
• Ensure that each client and visitor receives an outstanding and friendly experience when they come into our store, to subtly introduce fragrance as an emotional component and a perfect gifting option
• Partner with the sales team to introduce fragrance to their clients, encouraging cross-selling and process the fragrance sales
• Expertly discover client needs and expectations about fragrance (for self-purchase or gifting)
• Handle objections with ease
• Foster authentic client connections, new and existing.
• Utilize and enrich the CRM database and networking initiatives resulting in long-term and trusted relationships with our clients.
• Partner with the store managers and management to develop local community awareness, resulting in further engagement with the E’Sorae brand and product line
• Act as a referent for the fragrance category in the Store and online
• Raise awareness, product knowledge, and passion for the fragrance categories across the entire stores and sales channels
• Support execution of all fragrance initiatives, such as events, sampling, new consultation app, in partnership with the stores and corporate stakeholders
• Maintain inventory of testers and ensure their presence on selling tables
• Ensure sufficient product stock levels and a suitable variety of fragrance samples
• Share relevant client and team feedback with the Head of Business and members of the teams and suggest actions
• Support daily in-store and digital store operations
• Assist in the daily maintenance of all fragrance displays.

Requirements

• Bachelor's Degree / HND in Sales, Marketing, Business Management, or any other related field from a recognized institution
• 2 to 5 years of previous experience in luxury retail, service, or hospitality environment
• General knowledge of scents category
• Ability to express our company’s views creatively.

Skills & Competencies:

• High energy and strong work ethics
• Excellent interpersonal and communication skills
• Excellent sales skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
• Self-starter with a team-player approach
• Structured and vigorous in follow-up
• Entrepreneurship attitude: meet challenges with resourcefulness and proactively generate suggestions, innovative approaches, and ideas
• Dedicated and ambitious
• Approachable, friendly and thrive working in a team to create a positive working environment with colleagues and our clients.