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  • Posted: Sep 24, 2025
    Deadline: Not specified
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  • Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
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    Senior Technical Product Manager: AML/Fraud

    Responsibilities:

    Product Strategy & Roadmap

    • Define and own the product vision and roadmap for AML and Fraud platforms.
    • Ensure alignment with regulatory requirements, enterprise risk frameworks, and compliance standards.
    • Identify emerging fraud patterns, AML regulations, and industry trends to shape product direction.
    • Partner with business, compliance, and technology stakeholders to balance customer experience with fraud prevention controls.

    Product Delivery & Execution

    • Lead cross-functional teams (engineering, data science, risk, operations) to deliver AML/Fraud products, APIs, and services.
    • Translate business and regulatory requirements into detailed technical specifications and user stories.
    • Oversee end-to-end delivery lifecycle, from ideation to deployment, monitoring, and iteration.
    • Implement real-time transaction monitoring, rules engines, case management systems, and AI/ML-based fraud detection.

    Governance, Risk & Compliance

    • Ensure AML/Fraud products comply with local and international regulations (FATF, FIC, FinCEN, GDPR, PSD2, etc.).
    • Partner with compliance and audit teams to provide regulatory reporting and oversight.
    • Embed risk controls into products, ensuring secure-by-design engineering practices.
    • Drive incident management processes for AML/Fraud events, working with risk and security teams.

    Data & Analytics Leadership

    • Oversee data strategy for AML/Fraud platforms, including transaction data, behavioral analytics, and risk scoring.
    • Partner with data science teams to enhance machine learning models for anomaly detection and predictive fraud prevention.
    • Ensure data integrity, privacy, and governance are embedded into AML/Fraud solutions.

    Stakeholder & Vendor Management

    • Act as the primary product owner bridging business, risk, and technology.
    • Collaborate with vendors and fintech partners on fraud detection tools, case management systems, and KYC/AML solutions.
    • Represent AML/Fraud product strategy in executive forums, audits, and regulatory reviews.

    Qualifications:

    Education & Certifications

    • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Risk Management, or related field (mandatory).
    • Postgraduate qualification (MBA, MSc in Risk/Compliance/Technology) – advantageous.
    • Professional Certifications (preferred/required):
    • CAMS (Certified Anti-Money Laundering Specialist)
    • CFE (Certified Fraud Examiner)
    • CISSP / CISM (for security-aligned expertise)
    • Agile Product Management certifications (PSPO, SAFe POPM)

    Experience

    • 10–12 years’ experience in product management, risk technology, or financial services technology, with at least 5 years in AML/Fraud-focused platforms.
    • Proven track record in delivering AML/Fraud detection systems, transaction monitoring, and compliance solutions.
    • Strong background in regulatory compliance, fraud detection techniques, and AML frameworks.
    • Hands-on experience with rule-based systems, AI/ML fraud detection, case management, and transaction analytics.
    • Experience working in regulated industries (banking, fintech, insurance, telecom).
    • Strong vendor and third-party product management exposure (e.g., Actimize, SAS, Feedzai, FICO, or equivalent).

    Core Skills & Competencies

    • Strong technical product management expertise (APIs, integrations, data platforms).
    • Deep understanding of AML regulations, fraud schemes, and compliance frameworks.
    • Strong analytical and data-driven decision-making skills.
    • Excellent stakeholder management — balancing compliance, risk, technology, and customer experience.
    • Proven leadership in cross-functional delivery across engineering, risk, and compliance.
    • Ability to influence executives, regulators, and technical teams with clarity.

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    Digital Product Manager

    Responsibilities

    • Define and implement the digital channels roadmap, including web, mobile apps, chatbots, online banking, and omni-channel solutions
    • Partner with enterprise engineering and product teams to ensure scalable and secure channel platforms
    • Drive innovation in digital experiences, leveraging AI, personalization, and automation
    • Oversee the end-to-end delivery lifecycle for digital channel initiatives, ensuring speed-to-market and quality
    • Manage digital front-end platforms, APIs, middleware, and integration layers that enable customer interactions
    • Ensure high availability, performance, and security of digital platforms
    • Lead channel modernization, including progressive web apps, cloud-native mobile solutions, and micro-frontends
    • Collaborate with enterprise teams to maintain consistency and reusability of shared services
    • Ensure all digital channels meet compliance, cybersecurity, and data privacy standards
    • Implement monitoring, analytics, and reporting frameworks to track channel performance and risks
    • Lead and mentor digital engineering teams, fostering a culture of customer-centric engineering, innovation, and agile delivery
    • Develop career pathways for digital specialists and ensure skills growth in modern digital technologies
    • Act as a bridge between business, product, and engineering teams to deliver high-quality digital solutions
    • Collaborate with marketing, operations, and product teams to enhance customer journey
    • Leverage customer feedback and analytics to drive continuous improvement in digital channels

    Qualifications:

    Education

    • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline (mandatory)
    • Postgraduate qualification (MBA, MSc in Digital Transformation/IT) – advantageous

    Experience

    • 8–12 years’ experience in software or digital engineering, with at least 3–5 years in a leadership role managing digital platforms
    • Proven track record in managing customer-facing digital solutions across mobile, web, and omni-channel
    • Experience integrating digital platforms with enterprise systems and API
    • Strong background in agile delivery, DevOps practices, and digital product lifecycle management
    • Prior experience in financial services, fintech, or large-scale enterprise digital environments is preferred

    Preferred Certifications:

    • Agile / Scrum Master, SAFe Agilist
    • Cloud certifications (AWS, Azure, GCP – preferred)
    • UI/UX or digital product certifications – advantageous

    Core Skills & Competencies

    • Strong technical expertise in digital platforms, mobile/web development frameworks, APIs, and DevOps
    • Deep understanding of customer experience, UI/UX, and digital adoption trends
    • Excellent leadership, stakeholder engagement, and communication skills
    • Ability to balance speed-to-market with security, compliance, and enterprise standards.

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    Information Security Officer

    Responsibilities

    • Ensure policies, controls, and security practices are aligned with business goals and regulatory compliance.
    • Define, implement, and maintain IT processes derived from security policies.
    • Oversee compliance with industry standards, local regulations, and internal security frameworks.
    • Translate security risks into clear business impacts for senior leadership and stakeholders.
    • Work closely with risk, compliance, and IT teams to monitor adherence to security requirements.
    • Contribute to security awareness initiatives and governance reporting.
    • Support audit processes, remediation efforts, and continuous improvement of security posture.

    Qualifications

    Education & Certifications

    • 4-year IT-related degree (mandatory).
    • CISM and CISSP certifications (required).

    Experience

    • 7 years of experience in the cybersecurity domain.
    • Proven track record in defining IT processes, aligning them with policies, and ensuring compliance with local and industry regulations.

    Core Skills & Competencies

    • Strong expertise in security governance, risk, and compliance.
    • Ability to translate technical security risks into business language.
    • Excellent stakeholder engagement and communication skills.
    • Strategic mindset with attention to regulatory and operational requirements.
    • Proactive approach to identifying gaps and recommending improvements.

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    Security Monitoring and Triage Specialist ​

    Responsibilities

    • Monitor security events across enterprise systems in real time.
    • Detect, analyze, and prioritize security incidents to ensure timely response.
    • Identify false positives and escalate high-priority threats to the incident response team.
    • Conduct proactive threat hunting to identify hidden risks and vulnerabilities.
    • Tune and optimize SIEM rules to improve detection accuracy and reduce noise.
    • Collaborate with SOC analysts, incident responders, and other security teams to resolve security issues.
    • Document findings and provide input for continuous improvement of monitoring and triage processes.

    Qualifications

    Education & Certifications

    • 3-year IT-related degree (mandatory).
    • SC-401 and CompTIA CySA+ certifications (required).

    Experience

    • 5–10 years’ experience working in a Security Operations Center (SOC) with a focus on threat hunting and validation.
    • Strong hands-on expertise with SIEM platforms and KQL (Kusto Query Language).
    • Proven ability to triage incidents effectively and escalate critical threats.

    Core Skills & Competencies

    • Deep understanding of SOC operations, detection engineering, and threat analysis.
    • Strong analytical and problem-solving skills with the ability to differentiate between real threats and false positives.
    • Excellent communication and collaboration skills to work with cross-functional teams.
    • Ability to thrive in a fast-paced environment and make quick, accurate decisions under pressure.

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    CMDB and 3PP Configuration Engineer

    Responsibilities

    • Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
    • Define and enforce CI relationships, attributes, and lifecycle states.
    • Collaborate with service owners and infrastructure teams to validate and reconcile configuration data.
    • Manage configuration and integration of third-party software and services across environments.
    • Ensure third-party configurations align with internal standards and security policies.
    • Track and document dependencies, licenses, and support agreements for third-party products.
    • Ensure configuration practices comply with ITIL, ISO 27001, SOC 2, and other relevant standards.
    • Support internal and external audits by providing validated configuration data and documentation.
    • Monitor configuration drift and implement corrective actions.
    • Use tools like ServiceNow CMDB, BMC Remedy, or similar platforms for configuration management.
    • Automate configuration discovery and updates using scripts or integration tools (e.g., Ansible, Python, REST APIs).
    • Integrate CMDB with asset management, change management, and monitoring systems.
    • Work closely with IT operations, DevOps, security, and vendor management teams.
    • Provide support for incident and problem management by supplying accurate configuration data.
    • Participate in change advisory boards (CABs) and risk assessments.

    Qualifications

    Education & Certifications

    • 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
    • Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (preferred).
    • ServiceNow Certified System Administrator.
    • HashiCorp Certified: Terraform Associate.
    • Red Hat Certified Specialist in Ansible Automation.
    • Python Institute – PCEP or PCAP.
    • Certified Information Systems Auditor (CISA).
    • BMC Remedy Administrator Certification (if applicable).
    • CompTIA Server+ or Linux+ (for infrastructure fundamentals).

    Experience & Skills

    • 4+ years of experience in configuration management, infrastructure engineering, or IT operations.
    • Strong experience with CMDB platforms (e.g., ServiceNow, BMC Remedy).
    • Familiarity with third-party software lifecycle and vendor management.
    • Proficiency in scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Terraform).
    • Familiarity with ITIL framework and service management principles.
    • Strong analytical and problem-solving abilities with attention to detail and accuracy.
    • Excellent communication and collaboration skills.
    • Ability to work in a fast-paced, high-compliance environment.
    • Entrepreneurial spirit, self-driven, and able to motivate a fast-paced team.
    • Experience working across diverse cultures and geographies; Pan-African multicultural experience is advantageous.
    • Knowledge of IT operations SLA management.

    Method of Application

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