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  • Posted: Sep 24, 2025
    Deadline: Not specified
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  • Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
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    Digital Product Manager

    Responsibilities

    • Define and implement the digital channels roadmap, including web, mobile apps, chatbots, online banking, and omni-channel solutions
    • Partner with enterprise engineering and product teams to ensure scalable and secure channel platforms
    • Drive innovation in digital experiences, leveraging AI, personalization, and automation
    • Oversee the end-to-end delivery lifecycle for digital channel initiatives, ensuring speed-to-market and quality
    • Manage digital front-end platforms, APIs, middleware, and integration layers that enable customer interactions
    • Ensure high availability, performance, and security of digital platforms
    • Lead channel modernization, including progressive web apps, cloud-native mobile solutions, and micro-frontends
    • Collaborate with enterprise teams to maintain consistency and reusability of shared services
    • Ensure all digital channels meet compliance, cybersecurity, and data privacy standards
    • Implement monitoring, analytics, and reporting frameworks to track channel performance and risks
    • Lead and mentor digital engineering teams, fostering a culture of customer-centric engineering, innovation, and agile delivery
    • Develop career pathways for digital specialists and ensure skills growth in modern digital technologies
    • Act as a bridge between business, product, and engineering teams to deliver high-quality digital solutions
    • Collaborate with marketing, operations, and product teams to enhance customer journey
    • Leverage customer feedback and analytics to drive continuous improvement in digital channels

    Qualifications:

    Education

    • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related discipline (mandatory)
    • Postgraduate qualification (MBA, MSc in Digital Transformation/IT) – advantageous

    Experience

    • 8–12 years’ experience in software or digital engineering, with at least 3–5 years in a leadership role managing digital platforms
    • Proven track record in managing customer-facing digital solutions across mobile, web, and omni-channel
    • Experience integrating digital platforms with enterprise systems and API
    • Strong background in agile delivery, DevOps practices, and digital product lifecycle management
    • Prior experience in financial services, fintech, or large-scale enterprise digital environments is preferred

    Preferred Certifications:

    • Agile / Scrum Master, SAFe Agilist
    • Cloud certifications (AWS, Azure, GCP – preferred)
    • UI/UX or digital product certifications – advantageous

    Core Skills & Competencies

    • Strong technical expertise in digital platforms, mobile/web development frameworks, APIs, and DevOps
    • Deep understanding of customer experience, UI/UX, and digital adoption trends
    • Excellent leadership, stakeholder engagement, and communication skills
    • Ability to balance speed-to-market with security, compliance, and enterprise standards.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Tek Experts on careers-teknowledge.icims.com to apply

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