Product Portfolio Manager at Interswitch

About the job

• To lead and execute the Product strategy for a specific portfolio of products, by building products that achieve product market-fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).

RESPONSIBILITIES

Product Management

• Develop & execute the product vision and product strategy in alignment with the organisation’s goals and objectives
• Lead the management of assigned products, including their lifecycle/platforms, to support the growth and success of these products in Nigeria and other markets where Interswitch is present.
• Conduct market research and competitive analysis to stay abreast of industry trends and adjust the product roadmap accordingly
• Engage customers to develop a deep understanding of the customer needs using practices like customer journey, empathy maps, prototyping, and A/B testing
• Accountable for the development of clear and concise product artefacts

Product Development

• Tightly collaborate with business stakeholders and engineering teams to support agile product delivery
• Accountable for the product progress at each iteration and the final product. Owns the product for continuous improvement, maintenance, or retirement.
• Use Agile and Design Thinking/creative thinking/approach methodologies in product discovery. Facilitate Product discovery workshops
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that solve customer problems that create business value and growth.
• Translate ideas/product concept into an executable plan for taking the product from concept to development to market to in-life/ Benefit realisation
• Provide guidance on functional requirements, product designs, schedules, or potential problems. Identify issues, risks, and dependencies to track product development.
• Become the product expert for your area and be able to represent at all levels within the organisation and externally.
• Define or update product roadmaps when required.
• Manage the implementation of a new product or product enhancements with competing business needs, with the ability to define business trade-offs, generate outside-the-box solutions and take uncertainty in stride.

Product Performance Management

• Define, Monitor and Maintain product KPI, SLO, Goals & Metrics
• Be accountable for achieving specific goals for the product
• Product Profitability Tracking.

People Management

• Coach, Mentor and development of Product Manager
• Inspire and motivate team members
• Managing and resolving conflicts constructively

Functional and Technical Competencies

• Market & User Research
• Product & Growth Marketing
• Lean Startup & Agile methodology
• Data Analytics
• Business Acumen
• Monetization Models
• Design Thinking
• Industry and Market knowledge
• Risk Management
• Customer Engagement

EDUCATION

General Education

• BSc, Computer Science or related field of study from an accredited University.
• An advanced degree, e.g., a Masters in Innovation/Business-related field or MBA, is an added advantage

Evidence of strong industry/sector participation and relevant professional certifications, such as:

• Product Management certifications, such as Certified Product Manager (AIPMM) or similar
• In-depth knowledge of Agile methodology & certification such as Professional Scrum Product Owner III (PSPO III) or Certified Scrum Product Owner (CSPO), SAFe Agile Product Management (POPM/ APM) or similar

EXPERIENCE

General Experience

• Extensive knowledge of financial industry laws and regulations
• At least 6 years’ experience in Product management, Product Marketing, Growth Marketing in a Fintech/Technology company
• Knowledge of Data Analysis & Structured Problem-Solving techniques
• In-depth knowledge of Product marketing, Product Growth Strategies, Product-market-fit

Managerial Experience

• At least 3 years’ experience (proven track record) of developing, cultivating & leading high-performing product management teams