Job Vacancies at United Bank for Africa Plc (UBA)

Job Objective (s)

• To ensure continuous uninterrupted operation of Swift Support Application Enterprise wide within the frame of the agreed service levels through best practices. 

Responsibilities

• Manage the deployment, monitoring, maintenance, upgrade, and support Swift Services Support, and associated hardware.
• Analyse existing operations and make recommendations for the improvement with regards to Capacity management / Service Improvement. 
• Ensure timely understanding of any new software integration into company systems.
• Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
• Ensure smooth running and availability of 99.99 Swift Services Support 24 x 7x365.
• Manage assigned program components to deliver services in accordance with established objectives.
• Operate within established service level agreements with business units.  IT asset management, including maintenance of component inventory and related documentation.
• Ensure proper understanding of documented Swift Services Support process/procedures and Configuration items
• Take necessary and prompt corrective actions to ensure the achievement of set objectives.
• To ensure continuous uninterrupted support of Swift Services Support Application Enterprise wide within the frame of the agreed service levels through best practices.  
• Ensure business continuity and disaster recovery operations of Swift Services Support Application Enterprise wide and ensure there is 99.99% service Availability and zero data loss in the event of disaster events.
• Apply proven communication and Service Management skills on issues related to the support of Swift Services Support Application Enterprise wide.

Qualifications

• Minimum educational level – First Degree in Computer Science / Engineering, Systems Engineering or Operational Sciences with strong Information systems component
• A second Degree in any of these disciplines, an MBA and/or technical certifications will enhance performance though not essential.
• Minimum requisite experience – 7 years relevant experience within a technology intensive environment.
• We are looking for a candidate with in-depth knowledge of good business continuity and disaster recovery operations of Swift Applications.
• Our ideal candidate must have extensive knowledge of supporting and managing Swift Applications with at least 7 years of related experience.

Knowledge & Skills Required:

• Application support
• IT operations
• Service level management
• Release and deployment
• Continuity management
• Technical specialism
• Supplier relationship management
• Emerging technology monitoring
• Interpersonal and communication skills
• IT & computer appreciation
• Analytical skill.
• Banking operations, policies and procedures.

What We Expect From You

• High degree of professional ethics, integrity and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

go to method of application »

Job Objective (s)

• Collaborate with internal and external stakeholders to create and execute marketing campaigns and outbound communication including messaging, product launches, and go-to-market strategies.

Responsibilities

• Be the expert on each respective product/channel target market.
• Know who they are, how they buy, and the criteria. 
• Work closely with sales and product teams to develop product features, key messaging, and value proposition. 
• Plan and participate in the launch of new services and products with the involvement of all necessary stakeholders. 
• Work across several aspects of marketing – from branding and positioning to targeted outreach and strategy, go-to-market strategy, campaigns, advocacy, events, and communication. 
• Create and execute innovative strategies and marketing plans that drive awareness, engagement, and product adoption.
• Leverage marketing insights to better understand our customers and represent the voice of the customer.
• Forecast, measure, and report the results of various projects with partners, including co-created and/or co-branded content promotions, lead sharing, and/or event partnerships campaign reporting and analysis on a weekly, monthly, and quarterly basis.

Qualifications

• Minimum of a Bachelor’s Degree.
• MBA, MSC, MA, ML, and/or professional qualification is an added advantage.
• 3 - 5 years of relevant marketing/banking experience.

Candidates Profile:

• Our ideal candidate must have knowledge of product development and management. Must have demonstrable experience in developing and managing successful marketing and communications plans and/or materials.

Knowledge & Skills Required:

• Marketing, product/service development & management.
• Brand creation, management & rejuvenation.
• Insight generation.
• Product development & marketing processes.
• Experiential marketing
• Team & Individual behavioural dynamics.
• Written and verbal communications.
• Interpersonal/relationship management skills.
• Demonstrable experience in developing and managing successful marketing and communications plans and/or materials.
• Presentation skills.
• Organisation & coordination.
• Prudent budget management.

What We Expect From You

• High degree of professional ethics, integrity, and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

go to method of application »

Job Objective (s)

• To provide technical support for the Bank’s retail internet banking.

Responsibilities

• Develop policies and procedures for electronic banking processes to ensure compliance with established standards and regulations.
• Responsible for the bank's cash management online products and services.
• Assist with the design and development of new online banking products
• Provide exceptional customer service and support of our Electronic Banking products and services.
• Provide support to consumers and business customers as well as retail department.
• Process, verify and reconcile the electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations.
• Oversee all electronic banking activities.

Qualifications

• Bachelor's Degree in any field, STEM courses preferably.
• Minimum of 2 years related experience.

Candidates Profile:

• Our ideal candidate must have knowledge of supporting internet banking applications, oversee electronic banking activities, and be able to reconcile electronic banking transactions.

Knowledge & Skills Required:

• Proficient in programming languages of SQL and basics of PLSQL, Python
• Good knowledge of some data mining skills and the meaning of ETL (Extract, Transform and Load) with some practical experience.
• Understanding the use of some Business Intelligence and Dashboard tools like Power BI, Tableau
• Microsoft Certification
• Analytics skills
• Swift Knowledge
• Interpersonal and Communication skills

What We Expect From You

• High degree of professional ethics, integrity, and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.