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DRO Health is a telehealth platform that makes healthcare easy, fast and affordable!
We are looking for a senior product manager to join our growing startup and contribute to leading and improving DRO Health’s product line.
You will work alongside our healthcare professionals, engineers and designers to develop and improve our core product offering. This role is huge in terms of scope, level of responsibility, and impact. You will be directly driving the development of a product used by thousands of users to improve the impact on millions of people.
You will need to demonstrate high levels of empathy to identify the articulated and unarticulated needs of patients, doctors, healthcare practitioners, and more. This is much harder than it sounds! Once these needs have been identified, you will need to develop the specification for a solution and turn this into a reality by leading a team of designers and engineers. You will be the mastermind of the product with full ownership and responsibility for the end result. To do this you will need to have high attention to detail, and a big passion for improving healthcare outcomes.
Location: Remote from Nigeria.
Key responsibilities
- Lead the planning and prioritisation of features and improvements to achieve short and long term business goals, as well as increased customer satisfaction
- Understanding the commercial context and balancing competing priorities across the entire product roadmap
- Maintaining and prioritising the overall product roadmap, and evangelising agile methodologies to make sure the team can build the product to tight deadlines
- Mentoring, training and managing the team of product managers to drive excellence in terms of user research, wire-framing, UX, agile process, sprint planning
- Taking full ownership of the outcome. Sharing the success with the team and learning from mistakes
- Helping to market the solution, increasing engagement and NPS metrics
- Becoming a domain expert across all areas of DRO Health’s product. Speaking at conferences to healthcare and industry stakeholders, as well as internally educating DRO Health’s partnership and engagement teams on the use of the product.
- Deliver clear improvements to the user experience across all products, in collaboration with the Engineering, UX & CX teams.
- Conducting research to identify customer needs and market gaps
Required experience and personal skills
- At least 4 years of Product Management experience in a B2B/B2C SaaS business
- Good communication skills along with the ability to effectively collaborate with cross-functional teams
- Use of product management software such as Jira, Figma, and ClickUp
- Experience with healthcare products is a plus
- Use prioritisation frameworks such as RICE
- You must intuitively know what being "10x better" looks like
- You need to be a self-starter who can demonstrate working independently and taking full ownership of projects
- An understanding of both UX and UI, with the ability to talk expertly about both when challenged
- Ability to empathise with healthcare stakeholders, identify needs and translate into a design concept
- Track record of delivering results in collaboration with cross-functional teams
- Recognizes the power in saying ‘I don’t know’
go to method of application ยป
We are looking for an innovative Tech Lead to join our company. As the technical lead, you will oversee the company’s technical team and all projects they undertake, analyse briefs, identify risks, as well as plan, design, lead, and execute technical solutions and improvements. You should be able to work with your team and inspire them to reach their goals.
Experience: 5+ Years
Required programming & technical skills
- Excellent in Python & Django
- Front-end development (HTML5, CSS3, Bootstrap, React JS)
- PostgreSQL
- Linux/Unix
- Nginx
- DevOps skills with Docker, Ansible, Jenkins, and AWS
Key responsibilities
- Ensuring code quality assurance
- Providing architectural and design direction
- Controlling technical debt
- Ensuring code review healthiness
- Promoting collaboration and engagement across the tech team
- Creating and maintaining an environment that allows engineers ship good quality code fast
- Mentoring and guiding engineers
- Assisting with user acceptance of applications enhancements
- Planning for business continuity & disaster recovery
- Identifying, designing and implementing proactive patterns that prevent platform problems
Required experience and personal skills
- Must have a portfolio of showable previous work
- Writes clean, structured code
- Has lead a team or multiple teams
- Excellent communication skills
- Excellent analytical and problem solving skills
- Ability to manage expectations
- Be able to clearly explain issues to others
- Be able to work both independent and within a team environment
- Excellent time management skills
- Recognizes the power in saying ‘I don’t know’
Benefits
50% off all DRO Health services for family and friends
Use the link(s) below to apply on company website.
You will be required to submit your CV and cover letter. We aim to respond to all applicants, however, If you do not get a response within a month, your application was not successful.
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