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SUMMARY

• The Senior Credit Control Officer will be involved in effectively managing credit and collections processes.
• Possesses extensive knowledge of credit risk assessment, credit policies, and financial analysis. Skilled in developing and implementing strategies to optimize cash flow and minimize bad debt with adherence to credit control policies and regulatory compliance.

JOB DUTIES

• Check customer's credit and debt situation and decide existing clients credit worthiness status
• Prompt allocation of payments to invoices in ERP system
• Check system invoices against Purchase Order.
• Maintain and implement the company’s credit policies and procedures.
• Prompt collection of debt within the agreed credit period.
• Ensure monthly deadlines are met as required.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.
• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow and maintain accurate records of all chasing activity.
• Reduce bad debt with the aim to reduce it to the lowest minimum.
• Reconcile Yearly Service Agreement and Renewal of Yearly Service Agreement trade debtors’ maintenance accounts.
• Ensure balance payment on Yearly Service Agreement and Renewal of Yearly Service Agreement are received as and when due.

MINIMUM REQUIREMENTS

• Strong knowledge of debt collection best practice and debt recovery legal process
• Strong knowledge and experience on ERP system
• Minimum of BSc/BA in Accounting, Finance, Business or equivalent.
• Min 4-7 years cognate experience . Relevant experience in credit and collections is a must.

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SUMMARY

• Our client in a telecommunication industry is hiring for the role of a customer care executive.
• The ideal candidate would be responsible to provide product/service information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.

RESPONSIBILITIES

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers through various means including business directories, targeted lists, CRM software, referrals, participating in networking events, and attending trade shows and conferences
• Will be provided company-issued "warm" leads, but the candidate will also be responsible for finding own leads through cold-calling, networking,
• Emphasize product features, capabilities, and limitations based on analysis of customer's needs
• Visit establishments to evaluate needs and to promote products and services
• Ability to close new leads through solution-selling to small, medium & large customers with the ability to negotiate prices and terms of sales and service agreements
• Foster relationships with new clients through contract negotiations and installation
• Reach agreed upon monthly sales goals
• Complete expense reports and sales reports
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of the latest developments
• Create sales material and customized presentations to present to customers
• Complete online sales training to obtain solution-selling certifications
• Continual education on new and existing products and services

REQUIREMENT:

• 2-4yrs proven work experience in sales
• Proven track record of success in sales management, including the ability to drive revenue growth and meet sales targets.
• Excellent communication and interpersonal skills
• Relationship management skills and openness to feedback
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs