Fresh Jobs at eHealth Systems Africa

Purpose of the position

• The Secretary will assume the duty of clerical and administrative support in order to optimize workflow procedures in the office. S/he will assist colleagues and executives by supporting them with planning and distributing information. S/he will be the point of reference for all queries, requests or issues and will be an integral part of the company’s workforce.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:

• Work with the National Incident Manager by answering phone calls and redirect them when necessary
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Helping prepare for meetings and managing databases
• Prepare and disseminate correspondence, memos, and forms
• File and update the contact information of employees, customers, suppliers and external partners
• Support and facilitate the completion of regular reports
• Maintaining diaries and arranging appointments
• Implementing new procedures and administrative systems
• Liaising with relevant organizations and clients
• Coordinating mail-shots and similar publicity tasks
• Develop and maintain a filing system
• Check frequently the levels of office supplies and place appropriate orders
• Make travel arrangements for the National IM when the need arises.
• Document expenses reports by performing basic bookkeeping tasks.
• Must be able to meet deadlines in a fast-paced and quickly changing environment as well as a proactive approach to problem-solving with strong decision-making skills.
• Adheres to Policies and procedures.
• Adheres to eHealth Africa code of conduct as well as ethical standards.
• Is consistently at work and on time.
• Attends and participates in staff meetings, training classes, and supervision. Presents complex ideas and anticipates potential objections.
• Clearly communicates any ramifications of decisions and issues to project stakeholders, and presents alternatives.
• Supervises and writes reports on the program for management and donor agencies.
• Ensures compliance with laws and regulations.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• Bachelor’s degree in Business Administration, Social Sciences, Secretarial Studies, and Administration or any related discipline.
• Minimum of 4 years Secretarial experience within the Public Health Sector, NGO, multinational, Blue chip industry.
• Expert use of technology; Google Suites, MS Office suites, printers, scanners, photocopiers,
• Professional certification as an administrative professional IAAP certification
• Proven work experience as a secretary or administrative assistant
• Familiarity with office organization and optimization techniques
• High degree of multitasking and time management capability
• Excellent presentation, written and verbal Interpersonal communication skills
• Must possess a high level of integrity, Professionalism, and responsibility

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Purpose of the position

• The EOC Admin / IT Coordinator coordinates and performs a wide variety of administrative and technical services to support activities of the Emergency Operations Center (EOC). S/he serves as a primary point of the operational and administrative contact for internal and external stakeholders.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues; organizes and facilitates meetings, conferences, and other special events, as required.
• Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings.
• Performs general secretarial/clerical duties including recording and transcribing minutes of meetings, photocopying, fax, and mailing. Assists in managing all technical equipment (printers, computers, projectors, etc.)
• Responsible for managing daily task managers and email reminders. Maintains electric and hard copy filing systems prepares and modifies documents including correspondence, reports, drafts, and emails.
• Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
• Gathers, enters, and/or updates data to maintain departmental records and databases, as appropriate; establishes and maintains files and records for the EOC. Organizes and maintains electronic and paper filing systems for EOC resources, tools and materials, including files on the shared drive.
• Provides general administrative/Technical support to the EOC Office Manager and Partners as required.
• Maintains a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, VPN, Email routing and HTTP. Investigates, diagnoses and solves computer software and hardware faults.
• Installs, maintains, configures and troubleshoots telecommunication infrastructure, including VOIP phones, AP’s, WLAN controllers including servers, printers, computers workstations, etc.
• Performs any other duties assigned by Management.
• Provides technical support to troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.

Who you are

The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job:

• Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
• Minimum of Three (3) years Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
• Demonstrated knowledge of software and troubleshooting.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good problem-solving skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.

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Purpose of the position

• The EOC office Manager oversees, plans and organizes the technical aspects and activities of the EOC. S/he coordinates and performs a wide variety of administrative and technical services to support the activities of the Emergency Operations Center (EOC), and serves as a primary point of operational and administrative contact for internal and external stakeholders.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues.
• Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings
• Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
• Maintain good relationships with stakeholders and manage all their expectations accordingly.
• Gathers, enters, and/or updates data to maintain EOC employees records and databases, as appropriate; establishes and maintains Performance Management KPIs
• Maintains all electronic information and EOC resources, tools and materials, including files on the shared drive.
• Provides general administrative/Technical support to the EOC and Partners as required.
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

• Bachelor’s degree from a college or university in Project Management, Business Administration, Facility Management, Computer Science, or a related field. .
• Minimum of four (4) years supervisory experience, preferably with a non-profit, non-governmental organization (NGO), in an Emergency Operation Center or an equivalent combination of education and experience. Significant and advanced experience may substitute for the Master’s degree.
• Minimum of Three (3) years Technical administrative support experience, preferably in an International NGO or an equivalent combination of education and experience.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have knowledge of Basic first aid procedures.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Excellent communication skills required including written, verbal and interpersonal.
• Excellent interpersonal communication skills, organizational skills and great attention to detail.
• Must be able to work as a member of a team and possess good problem-solving skills.
• Good learning ability. Action oriented and resilient in a fast-paced environment
• English is the spoken and written language. Fluency in local Hausa is an advantage..
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public.

go to method of application »

Purpose of the position

• The EOC office Manager oversees, plans and organizes the technical aspects and activities of the EOC. S/he coordinates and performs a wide variety of administrative and technical services to support the activities of the Emergency Operations Center (EOC), and serves as a primary point of operational and administrative contact for internal and external stakeholders.

What you’ll do

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external stakeholders and partners on a range of specified issues.
• Organizes and facilitates meetings, conferences, and other special events. Sets up meeting rooms with appropriate technology and arranges lunches, dinners and refreshments for meetings
• Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the organization, as appropriate, to include maintenance, inventory management, logistics, security, and related activities.
• Maintain good relationships with stakeholders and manage all their expectations accordingly.
• Gathers, enters, and/or updates data to maintain EOC employees records and databases, as appropriate; establishes and maintains Performance Management KPIs
• Maintains all electronic information and EOC resources, tools and materials, including files on the shared drive.
• Provides general administrative/Technical support to the EOC and Partners as required.
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.

Who you are

• Bachelor’s degree from a college or university in Project Management, Business Administration, Facility Management, Computer Science, or a related field. .
• Minimum of four (4) years supervisory experience, preferably with a non-profit, non-governmental organization (NGO), in an Emergency Operation Center or an equivalent combination of education and experience. Significant and advanced experience may substitute for the Master’s degree.
• Minimum of Three (3) years Technical administrative support experience, preferably in an International NGO or an equivalent combination of education and experience.
• Able to communicate by various modes such as verbally in-person, Mobile phone, pager, and direct connect/radio.
• Must have knowledge of Basic first aid procedures.
• Excellent interpersonal communication skills, organizational skills and great attention to detail. Must be able to work as a member of a team and possess good skills.
• Must have flexibility in working hours, including on-call availability and the willingness to work holidays. Excellent customer service skills.
• Excellent communication skills required including written, verbal and interpersonal.
• Excellent interpersonal communication skills, organizational skills and great attention to detail.
• Must be able to work as a member of a team and possess good problem-solving skills.
• Good learning ability. Action oriented and resilient in a fast-paced environment
• English is the spoken and written language. Fluency in local Hausa is an advantage..
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public.