Jobs at Applied Engineering Technology Initiative

Role Summary

• The Salesman will be responsible for generating and maintaining business for truck maintenance services, spare parts, and service contracts.
• This role requires building strong relationships with fleet operators, logistics companies, and individual truck owners, ensuring customer satisfaction while meeting sales targets.

Key Responsibilities

• Promote and sell truck maintenance services, spare parts, and AMC (Annual Maintenance Contracts) to existing and prospective clients.
• Identify new business opportunities within the logistics and transportation sector.
• Develop and maintain strong customer relationships to encourage repeat business.
• Achieve monthly and quarterly sales targets as set by the management.
• Prepare and deliver sales presentations tailored to client needs.
• Collaborate with service/workshop teams to ensure quality service delivery.
• Maintain accurate records of sales activities, customer interactions, and follow-ups using CRM tools.
• Monitor competitor activities, market trends, and customer feedback.
• Support marketing campaigns, exhibitions, and promotional activities.
• Provide after-sales support and resolve customer concerns in coordination with the service team.

Qualifications & Skills

• High school diploma or Bachelor’s degree in Business, Marketing, or related field (preferred).
• Proven sales experience in automotive / truck maintenance, spare parts, or heavy vehicles sector.
• Strong communication, negotiation, and interpersonal skills.
• Knowledge of truck components, preventive maintenance, and repair services.
• Ability to work independently and achieve results under pressure.
• Valid driver’s license (preferably heavy vehicle license is a plus).
• Basic computer skills (MS Office, CRM software).

Key Competencies:

• Customer-focused mindset
• Goal-oriented and target-driven
• Technical understanding of truck maintenance
• Strong relationship management
• Problem-solving ability
• Team player with self-motivation

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Job Summary

• We are seeking an experienced and proactive Service Manager – Truck Maintenance to oversee and manage our truck maintenance operations.
• The ideal candidate will be responsible for ensuring the optimal performance, safety, and reliability of our fleet by coordinating and supervising regular servicing, preventive maintenance, and repairs.
• This role involves managing a team of technicians, ensuring adherence to safety and compliance standards, and driving operational efficiency.

Key Responsibilities

• Plan, schedule, and oversee preventive maintenance and repair of trucks and heavy-duty vehicles.
• Supervise and coordinate the activities of mechanics, technicians, and other maintenance staff.
• Maintain records of service history, maintenance schedules, and parts inventory.
• Monitor fleet performance and ensure compliance with safety, environmental, and industry standards.
• Diagnose mechanical issues and recommend appropriate repair solutions.
• Liaise with parts suppliers and vendors to ensure availability of quality components and tools.
• Implement and enforce maintenance protocols and standard operating procedures (SOPs).
• Analyze maintenance data and reports to identify trends, reduce downtime, and improve efficiency.
• Ensure proper documentation for inspections, repairs, and regulatory compliance.
• Train and develop technical staff; conduct regular performance reviews.
• Manage maintenance budgets, cost controls, and vendor relationships.
• Support in fleet acquisition, upgrades, and disposal as needed.

Requirements & Qualifications

• Bachelor's Degree in Mechanical Engineering, Automotive Technology, or a related field (Diploma/Technical certifications may be considered with experience).
• Minimum of 5 years’ experience in heavy-duty truck maintenance, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of diesel engines, hydraulics, braking systems, diagnostics, and vehicle electronics.
• Familiarity with truck brands such as Mack, MAN, Mercedes-Benz, Volvo, etc.
• Working knowledge of maintenance management systems (CMMS) or fleet software is an advantage.
• Excellent leadership, communication, and organizational skills.
• Ability to work under pressure and manage multiple priorities.
• Strong understanding of safety regulations and environmental compliance standards.

Key Competencies:

• Leadership and team management.
• Technical expertise in truck systems.
• Problem-solving and decision-making.
• Budget and cost control.
• Attention to detail and safety consciousness.
• Communication and interpersonal skills.