Job Offers at Zipline

About You and The Role

• We are dedicated to building the strongest team in the world. We are looking for someone who enjoys partnering with hiring managers to develop thoughtful approaches to recruiting talent across Africa. Our ideal candidate is passionate about not only building a strong team, but also a team that exhibits and leads with our core values. 
• This job is not easy - nothing is a plug and play model. Each role is slightly different - we hire for new teams in new markets with dynamic timelines and hiring plans that haven’t been tested before. You will be the person not only to identify and recruit talent, but also the person that gives pushback to hiring teams on timelines, compensation frameworks, level of hire, and team structure. This role requires someone that has excellent project management, stakeholder management, and a knack for leading with authenticity. 
• Is this the kind of challenge you are looking for? Read on.

What You'll Do

• Partner with the business across Africa to recruit and close the best talent out there who share our mission
• Serve as a thought partner for our hiring managers to help them understand key information around talent pool, advertising strategy, interview plan, and more for new and recurring openings
• Monitor important data insights across the entire recruiting funnel, from sourcing to close, and continuously adjust based on insights
• Build and improve upon existing processes to ensure our recruiting processes are effective and efficient
• Strategically plan and own a pipeline of diverse, exceptionally qualified candidates and ensure a first-class experience throughout the entire process
• Help to ensure that Zipline is prioritizing diversity in all of our hiring efforts across the company 
• Creatively leverage various platforms to source and engage extraordinary talent 
• Have fun and feel energized by having a helping hand in growing Zipline and building a legendary company! 

What You'll Bring

• 5+ years of high-volume, full lifecycle recruiting experience
  • Bonus: Experience with software recruiting 
• Proven track record of sourcing and closing exceptional operational and/or technical talent 
• Strong organizational skills & ability to multitask and adapt to fast-paced startup environment
• Passion for building diverse teams & pipelines
• Creative problem-solver, going the extra mile to close the top talent and passionate about cultivating the most enjoyable candidate experience
• Willingness to invest in your own growth and become a true partner to our hiring teams
• Excellent project management and stakeholder management skills
• Expertise in tracking recruiting metrics to create data-driven strategies
• Excellent leadership, communication, and management skills
• Fluency in written and spoken English
• Bonus: Experience with Greenhouse, GEM, & Excel

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About You And The Role

• Zipline is looking for a Head of Marketing & Communications for Africa — a strategic leader who can set and drive an ambitious communications vision while also rolling up their sleeves to execute in a fast-paced, high-growth, resource-constrained environment.
• You will serve as a critical member of the Africa leadership team and a thought partner to senior executives. This role spans in-country marketing, external communications, internal communications, and executive communications, and requires someone who thrives as both a big-picture strategist and a hands-on operator. You will own Zipline’s narrative in Africa, strengthen our brand across markets, and help champion the impact Zipline creates for governments, partners, and communities.
• You understand what it takes to build trust with leaders, influence stakeholders, and guide decision-making during moments of opportunity and uncertainty.
• This role is open within Africa, preferably in one of the markets we have a presence in (Ghana, Nigeria, Cote d'Ivoire, Rwanda, Kenya), with frequent travel across the region.

What You’ll Do
Marketing & Brand Presence

• Lead in-country marketing strategies that support sales, utilization, adoption, and community engagement.
• Leverage Zipline’s unique assets to create visibility, community connection, and brand resonance.
• Identify and pursue strategic collaborations (e.g., corporate partnerships, public-sector campaigns, health initiatives).
• Design cost-effective, locally relevant activations aligned to business outcomes.

External Communications & PR

• Own Zipline Africa’s external communications strategy across all markets.
• Lead media relations, crisis communications, thought leadership, and proactive storytelling.
• Build and maintain relationships with journalists, industry groups, partners, and government stakeholders.
• Develop compelling narratives that communicate Zipline’s impact, innovation, and mission.
• Oversee press releases, media briefings, speaking engagements, conferences, and signature events.

Internal Communications

• Drive internal communications for Africa, ensuring clarity, alignment, and visibility for key initiatives.
• Partner with Africa leadership to craft messages for All Hands, org-wide updates, and internal moments that build culture.
• Ensure communication systems scale across countries and teams.

Executive Communications

• Prepare senior executives (including regional leadership) for key speeches, media opportunities, and strategic conversations.
• Develop messaging, presentations, briefing materials, and talking points.
• Ensure leaders communicate with clarity, alignment to global priorities, and cultural sensitivity across markets.

Leadership  Cross-Functional Partnership

• Serve as a trusted advisor to the Africa leadership team.
• Partner closely with global communications while tailoring strategy to Africa’s unique context.
• Influence decision-making, challenge assumptions, and articulate the communications implications of business choices.
• Build and manage agency relationships (PR, digital, creative) and leverage them efficiently in a resource-constrained environment.
• Build and lead a small yet mighty in-house team

What You’ll Bring
Must-Have Experience

• 8 years of relevant professional experience and at least 2-3 years building/managing a team/function
• Significant leadership experience in communications, PR, crisis management, or strategic communications.
• Diverse leadership experience across a wide range of marketing strategies and initiatives
• Success working in high-growth, high-complexity environments and thriving with limited resources.
• Demonstrated ability to operate as both a strategic leader and hands-on executor.
• Experience navigating and communicating across multiple African markets.
• Strong judgment, narrative development skills, and the ability to influence senior stakeholders.
• Ability to craft clear, compelling written and verbal communications for diverse audiences.
• Experience managing agencies and coordinating cross-functional partners.
• Professional polish and strong stakeholder presence.