Quality Control Officer at Domeo Resources International

Main Function

• The Quality Control Officer is responsible for ensuring that all products, services, and operational processes meet the required quality standards and regulatory requirements.
• The role focuses on monitoring, inspecting, and improving quality control systems to ensure consistency, efficiency, and customer satisfaction.
• The ideal candidate must be detail-oriented, proactive, and committed to maintaining high-quality standards across all business units.

Role Responsibilities
Quality Inspection and Monitoring:

• Conduct regular inspections of products, materials, and processes to ensure compliance with quality standards.
• Monitor production or service processes to identify deviations from quality specifications.
• Ensure all outputs meet predefined quality benchmarks before release.

Testing and Evaluation:

• Perform quality tests and assessments on products and services.
• Analyse results to determine compliance with company and regulatory standards.
• Document test findings and recommend corrective actions where necessary.

Compliance and Standards Enforcement:

• Ensure adherence to company quality policies, SOPs, and regulatory requirements.
• Identify areas of non-compliance and recommend corrective measures.
• Support internal and external quality audits.

Documentation and Reporting:

• Maintain accurate records of inspections, tests, and quality control activities.
• Prepare daily, weekly, and monthly quality reports.
• Document defects, deviations, and corrective actions taken.

Process Improvement:

• Identify opportunities for improving quality control systems and processes.
• Recommend and implement best practices to enhance efficiency and product/service quality.
• Work with management to develop quality assurance strategies.

Defect and Issue Management:

• Identify defects, errors, or inconsistencies in products or services.
• Investigate root causes of quality issues.
• Ensure timely resolution and prevent recurrence.

Collaboration and Coordination;

• Work closely with production, operations, procurement, and other departments.
• Provide quality-related guidance and support to teams.
• Ensure effective communication of quality standards and expectations.

Health, Safety, and Hygiene Compliance:

• Ensure compliance with health and safety standards in all operations.
• Promote a culture of quality, safety, and continuous improvement.

Experience/Qualification

• Bachelor’s degree or HND in Quality Management, Engineering, Business Administration, or related field
• 3–5 years of experience in quality control, quality assurance, or related roles
• Experience in manufacturing, hospitality, retail, or operations is an advantage
• Knowledge of quality management systems (QMS) and standards
• Professional certification in quality control/assurance is an added advantage

Competencies/Skills:

• Strong attention to detail and accuracy
• Knowledge of quality control standards and procedures
• Analytical and problem-solving skills
• Proficiency in Microsoft Excel and reporting tools
• Strong documentation and reporting skills
• Good communication and interpersonal skills.

Behavioural Qualities/Other Competences:

• High level of integrity and professionalism
• Detail-oriented and quality-focused mindset
• Strong sense of responsibility and accountability
• Ability to work under pressure
• Proactive and result-driven
• Critical thinking and decision-making skills.