Latest Jobs at Energy Talent Company

Requirements

• Establish, implement and maintain site quality program
• Coordinates with engineers, suppliers, subcontractors, regulatory representatives and field to ensure that work is done correctly .
• Assures work on-site meets applicable codes and specifications .
• Develops and administers site specific Quality Programs .
• Surveillance/Audits of site Contractor Quality Control Programs
• Establishes inspection plans and track inspections/actions identified .
• Review and control documentation for the certification of construction equipment and testing equipment
• Collating Quality Control documentation for final handover
• Develops and implements quality programs that assist projects and division to meet company and division quality goals and expectations
• Implements Safety, Quality, Ethical Standards, Lessons Learned, and adheres to
• Performance Management programs in accordance with Division Policies, Standards, and Guidelines
• Supervises work of others
• You will be responsible for all testing of an entire project
• You will own the development and execution of test plans and test cases for multiple projects completed,
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• Supporting the sales team with technical pre-sales activities.
• Supporting the commercial team with response to technical questions on RFPs
• Work with the Engineering and Customer Operations teams to conduct site investigation and assess the technical feasibility of developing a specific solar PV project.
• Draft the scope of work and estimate the respective project budget.
• Create and distribute RFPs to potential subcontractors, establish evaluation metrics, and select winning proposals.
• Manage contract negotiations, change orders, and other agreements with subcontractors and vendors, and oversee all subcontractors’ work in all phases.
• Develop and maintain project timeline, identify critical path and key milestones for project’s success.
• Communicate with utilities and authorities having jurisdiction regarding interconnection, permitting, and other regulatory compliance issues.
• Identify the sources of likely problems and proactively take preventive measures to avoid any potential project risks, and determine response actions to mitigate any negative impact.
• Provide leadership to project staff including implementation of project engineer training and development
• Do everything else assigned by the Line Manager.

Requirements

• Demonstrated understanding of Project Management processes, strategies and methods
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• You currently lead technical project designs, run root cause analysis and provide technical project-based solutions in a telco, energy or utility sector. You lead from the front.
• You get things done, you are an execution expert with relevant certifications.
• You have a background in computer/electrical/mechanical engineering or related technical discipline, or equivalent experience. You are an engineer at heart and in practice.
• You have deployed, supported or managed projects scaling over 20,000 customers/service nodes.
• You are hard as nails - you don’t take no for an answer, You are also very empathetic to understand people need time to adapt.
• Customers love you, you are really good with people, you work well with people - you are the life of the party.
• You are proactive, and on point. You are excellence personified.
• You have handson experience with electricity.
• You are on top of your game, Ideally you are a sector thought leader.
• You have a sound commercial acumen, with a data drive approach to decision making
• An experience with P&L is really desirable.

go to method of application »

Job Description

• We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As an entry-level position, this role is perfect for individuals with 1 to 2 years of experience who are passionate about delivering exceptional service to our customers. This role is based in Benin City, Nigeria, and we prefer female candidates for this position.

Responsibilities

• Provide outstanding customer service to all incoming inquiries via phone, email, and in-person visits.
• Address customer concerns, complaints, and inquiries promptly and professionally.
• Assist customers in navigating our products or services, providing accurate information and guidance as needed.
• Process customer orders, returns, and exchanges efficiently and accurately.
• Maintain a positive and empathetic attitude towards customers at all times, striving to exceed their expectations.
• Collaborate with other team members to resolve customer issues and ensure customer satisfaction.
• Keep detailed records of customer interactions, transactions, inquiries, and feedback.
• Stay up-to-date on product knowledge, promotions, and company policies to provide accurate information to customers.
• Identify opportunities for process improvements and share feedback with the management team.
• Adhere to company policies and procedures, including privacy and security standards, to protect customer information.

Requirements

• Bachelor's degree or equivalent practical experience preferred.
• 1-2 years of experience in customer service or related field.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills with the ability to build rapport with customers.
• Empathetic and patient demeanor with a customer-centric mindset.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Proficiency in using computers and basic software applications.
• Ability to work independently as well as part of a team.
• Must reside in Benin City, Nigeria.
• Fluency in English and any local language is preferred.
• Gender Preference: Female