Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
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About the role
- As a Product Manager, you will be responsible for solving business objectives in line with customer needs, developing user requirements and translating them to user experiences and product requirement documents. You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, and implementing, testing and deploying our software products features. You will also work closely with the design, engineering, marketing, compliance, legal & other related teams to define and execute the next important thing to work on.
Responsibilities
Business Development
- Work closely with Business Leadership in driving key objectives and results for the business unit.
- Own and develop relationships with partners, working with them to optimize and enhance our integration.
- Handle internal and external project communication.
User Discovery
- Create, plan and execute user research workshops that drive business objectives.
- Conduct user research using appropriate research methodologies.
- Systematically create and explore opportunities and solutions for ideas that solve customer problems.
- Distill and present research findings to key stakeholders.
- Work closely with designers in crafting ideas to test.
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
Usability Testing
- Design and execute appropriate usability tests for a product or feature.
- Collate, analyze and report on findings to key stakeholders.
Product Design
- Develop, test & iteratively improve low-fidelity wireframes for features and products.
- Coordinate product design (high fidelity & prototypes) efforts using validated theories.
Product Development
- Defined tested and verified customer requirements to the engineering team, working closely with Technical Product Management to deliver features to required specifications.
- Perform quality assurance to ensure the solution being delivered is in line with the customer's requirements.
Product Analytics
- Define, set up and monitor key product OKPs & KPIs in line with the business objectives.
- Gather and analyze customer feedback.
- Generate insights and recommendations based on product usage and report findings to stakeholders.
Other
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
- Report on common sources of technical issues or questions and make recommendations to the product team.
- Work closely with marketing in designing awareness, sales and go-to-market campaigns.
Requirements
- The candidate must have 5+ years of experience in product management in complex/matrix environments with some expertise in user experience. Preferably within a fintech, banking or technology organization.
- Proficiency in various user research techniques.
- Proficiency in various user usability testing techniques.
- Proficiency in various user data analysis tools and techniques.
- Effectively and appropriately communicate with various internal & external stakeholders.
- Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
- Strong experience in a dynamic product management role.
- Ability to efficiently manage and juggle multiple responsibilities.
- Experience in working with several cross-functional teams - engineering, marketing, legal, etc.
- Diplomatically present your findings across to encourage buy-in.
- Excellent planning, problem-solving and strategic thinking skills.
- Experience leading multiple and distributed teams.
- Solid experience in writing SQL queries
- Strong knowledge in generating process documentation
- Experience designing or creating user interfaces.
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About the role
- The Chief Risk Officer (CRO) will be responsible for overseeing the risk management framework of Moniepoint Microfinance Bank. This executive role involves identifying, assessing, and mitigating risks across all aspects of the organization, ensuring compliance with regulatory requirements and industry standards. The ideal candidate will be a strategic thinker with a deep understanding of risk management in the financial services sector.
Key Responsibilities:
- Risk Strategy Development: Design and implement a comprehensive risk management strategy that aligns with the bank's overall business objectives and regulatory requirements.
- Risk Assessment: Identify, assess, and prioritize risks across the organization, including credit, operational, market, compliance, and reputational risks.
- Regulatory Compliance: Ensure that the bank adheres to all relevant regulations and industry standards, staying abreast of changes in the regulatory environment.
- Risk Monitoring: Establish key risk indicators (KRIs) and metrics to monitor risk exposures and ensure timely reporting to the board and senior management.
- Risk Mitigation: Develop and implement risk mitigation strategies and action plans, working collaboratively with other departments to minimize risk exposure.
- Crisis Management: Lead the development of crisis management and business continuity plans to ensure the bank is prepared for unforeseen events.
- Team Leadership: Build and manage a high-performing risk management team, fostering a culture of risk awareness and accountability throughout the organization.
- Stakeholder Engagement: Collaborate with the board of directors, executive leadership, and external stakeholders to communicate risk management strategies and outcomes.
Requirements
- Bachelor's degree in Finance, Risk Management, Business Administration, or a related field; MBA or professional certification (e.g., FRM, CFA) preferred.
- 10+ years of experience in risk management within the financial services industry, preferably in microfinance or banking.
Skills
- Strong understanding of regulatory frameworks governing microfinance and banking operations.
- Proven experience in developing and implementing effective risk management strategies and frameworks.
- Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
- Strong leadership abilities with a track record of building and managing successful teams
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About the role
- In this role, you will lead global AP and finance operations with a focus on shared services. You will manage accounts payable and finance operations globally, with a focus on centralizing and consolidating shared costs at the holding company level. This role will ensure consistent, efficient, and compliant cost allocation across all entities.
Responsibilities:
- Lead the global AP function, overseeing end-to-end payment processing, vendor management, and compliance for all shared costs.
- Develop and implement policies for shared cost allocations across entities, ensuring accurate consolidation at the holding company level.
- Oversee intercompany transactions and global cost allocations
- Drive efficiencies in AP workflows, leveraging automation to optimize multi-currency AP and payment operations
- Collaborate with Accounting and FP&A teams to support accurate forecasting, budgeting, and reporting of global shared expenses.
- Manage relationships with vendors and service providers globally, optimizing terms and ensuring adherence to compliance requirements.
- Develop and maintain accounting policies to support the accurate tracking and reporting of global shared costs, coordinating with regional teams.
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About the role :
- As part of Moniepoint's dynamic Treasury team, you will play a key role in managing and executing foreign exchange strategies. This position involves developing and implementing the Trading Unit's strategy in collaboration with the CFO, monitoring FX positions, and ensuring compliance with statutory and internal limits. You will conduct market research to forecast trends in key currency pairs, execute foreign exchange trades to meet revenue targets, and support customer needs in currency transactions. Additionally, you will manage the FX trading unit's activities, contribute to process improvements, and apply your risk management expertise to navigate local and international market conditions. This role requires a deep understanding of treasury operations, strong analytical skills, and experience in cross-border payments and foreign exchange trading.
What you'll get to do:
- Develop, document and implement the Trading Unit strategy based on fundamental and technical analysis in liaison with the VP, Treasury.
- Manage the Moniepoint's FX position while monitoring statutory and internal limits.
- Carry out market survey and intelligence to establish market expectations on trends for key currency pairs.
- Trade in Foreign Exchange to achieve budget foreign exchange revenue.
- Meet customer needs on all currency transactions
- Manage all Foreign Exchange trading unit activities ensuring all procedures and policies are followed.
- Actively contribute to improvements in quality/efficiency of treasury products delivery processes.
To succeed in this role, we think you should have
- A Bachelor's degree in any Business related field, mathematics.
- At least five to ten (5 -10) years of crossborder payments experience, with at least a minimum of 5 years in direct foreign exchange and money market trading and treasury operations
- Be a Certified Foreign Exchange and Money Market Dealer (ACI) and in possession of ACI dealing certification or its equivalent.
- Good knowledge of risk management and its application to financial markets.
- Thorough knowledge of the end-to-end processes of Treasury products and services.
- Experience in using FX trading platforms.
- Analytical skills and excellent flair for numbers.
- Good negotiation skills and an Excellent Team Player.
- Good understanding of micro and macroeconomics to interpret likely currency and interest rate trends both locally and on international markets.
- Knowledge of Local and international market events and their likely impact on currency and interest rates
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About the role
- In this role, you will drive financial analysis and strategic insights across our global operations. You will support our finance strategy by delivering insights that drive data-driven decision-making. You'll work on key analyses, including profitability, unit economics, product performance and group performance, as we scale rapidly across multiple markets.
Responsibilities:
- Build models analyzing consolidated group performance, entity performance, product performance and unit economics
- Analyze financial results and group profitability
- Support decisions around new products and market entry.
- Build consolidated financial presentations to support actionable insights for leadership decision-making
- Perform and consolidate profitability analysis across entities, product lines and regions
- Develop and consolidate group forecasts and budgets
- Support financial due diligence processes and other ad hoc analyses
Requirements:
- 7+ years FP&A experience in fintech or high-growth environment
- Strong financial modeling and data analysis capabilities
- Experience with multi-currency reporting and analytics
- Proven ability to translate complex data into clear insights
- Strong track record of delivering in fast-paced environments
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JOB PURPOSE
- As a field verification officer, you would be responsible for carrying out different kinds of field verifications leveraging on your experience and our standard operating procedures to help in identifying and eliminating potential default red flags prior to the disbursement of a loan facility or in verification of general KYC information of customers, employees or any other relevant parties.
- You would also be responsible for making deductions from several information sources at the various verification locations in order to ensure the accuracy and legitimacy of the information being verified. You should be very creative, meticulous and observant, collecting any data outside of the standard required information that may be relevant to the verification in question.
- You are expected to work with the highest integrity as any falsified information provided during verification would be considered fraud and the relevant legal processes would be initiated.
Job Responsibilities
- Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
- Ensure that all verifications are completed thoroughly, according to the standard operating procedures and within the specified timelines
- Physical visitation of locations to verify residential or business address information provided
- Physical visitation of other parties such as the loan guarantors, employee references and so on to ensure they are aware of their responsibilities and can easily be located if necessary
- Prepare comprehensive and accurate reports on daily verification activities
- Perform all other functions as may be assigned by a supervisor
Qualifications
- A minimum of a B.Sc/H.ND in any business related discipline
- In-depth geographical knowledge of the local environment
- A minimum of 2 years experience in credit risk or field verification is an added advantage
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JOB PURPOSE
- As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
- You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.
Job Responsibilities
- Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
- Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
- Review and approve (or decline) loan requests by thoroughly analyzing all the data available
- Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
- Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
- Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
- Perform all other credit related functions as may be assigned by a supervisor
Qualifications
- A minimum of an OND in any business related discipline
- A minimum of 2 years experience in a sales role for credit products in a financial institution
- Demonstrable knowledge of credit risk analysis
- A good knowledge of financial analysis is an added advantage
- Must be resident in Enugu
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Job Purpose
- The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Must reside in Osogbo
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About the role
- As a System administrator, you will be responsible for the maintenance, configuration, and reliable operation of computer systems and servers. You will install hardware and software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization. As a system administrator, you will also actively resolve problems and issues with computer and server systems to limit work disruptions within the company.
Principal Duties and Responsibilities
- Responsible for the maintenance, configuration, and reliable operation of computer systems and networking routers, switches and access points
- Upgrading, installing, and configuring application software and computer hardware.
- Develop and implement automation scripts using tools like Ansible.
- Troubleshooting system errors
- Providing technical support to employees in a timely manner with limited disruptions.
- Creating and managing user accounts, workstations and system permissions.
- Ensure systems are secure and protected from breach or viruses.
- Create documentations for staff to follow.
- Work collaboratively in a team environment.
Qualifications, Competency & Skills Required
- Proven ability to write and maintain automation scripts using scripting languages like Python, PowerShell, Bash, etc.
- Familiarity with configuration management tools like Ansible, Puppet, Chef, etc.
- A degree/diploma in Computer Science, Engineering or related field.
- 3 years experience in a system administrator role.
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Hands-on experience with various operating systems & platforms (Android, Windows, Linux, and Mac systems).
- Ability to create scripts in any scripting language and working with automation tools
- Excellent problem-solving and communication skills.
- You possess good analytical & debugging skills.
- Good communication skills and the ability to collaborate effectively with team members.
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Job Summary
- The Senior Front-end Engineer is required to produce and implement functional software solutions for web clients. You will be using the react js application framework.
- Experience with these frameworks is an added advantage but you can apply if you have experience with similar J.S frameworks. You will work with the Enterprise Architect to define software requirements and take the lead on operational and technical projects.
- In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. You are also required to have hands-on experience in software development and agile methodologies. Your primary goal will be to develop high-quality software that is aligned with user needs and business goals.
What you'll get to do
- Develop high-quality software design and architecture
- Identify, prioritize and execute tasks in the software development life cycle
- Develop tools and applications by producing clean, efficient code
- Automate tasks through appropriate tools and scripting
- Review and debug code
- Perform validation and verification testing
- Collaborate with internal teams and vendors to fix and improve products
- Document development phases and monitor systems
- Ensure software is up-to-date with the latest technology
To succeed in this role, we think you should have
- At least 5 years pr oven experience as a Software Engineer
- 5 years of experience with Javascript and React
- Experience in software development, scripting and project management
- Experience using system monitoring tools (e.g. New Relic) and automated testing frameworks
- Familiarity with various operating systems (Linux, Mac OS, Windows)
- Analytical mind with a problem-solving aptitude
- Ability to work independently
- Excellent organizational and leadership skills
- Minimum of a BS in computer science or related skills
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About the role:
- We are seeking an experienced and highly skilled Market Researcher to join our product team. The ideal candidate will bring deep expertise in conducting and leading end-to-end Market research, providing actionable insights that shape product strategy and drive rapid market growth. You will play a critical role in helping us understand customer behaviors, pain points, and market trends, which will directly influence business and product decisions.
What you will get to do:
- Conduct User Research: Lead and execute qualitative and quantitative research across the full lifecycle (planning, conducting, analyzing, and reporting) using methods such as ethnographic observation, interviews, surveys, contextual inquiry, and concept testing. Analyze user behaviors and pain points to inform product improvements and long-term strategy.
- Cross-team Collaboration: Act as the primary point of contact for all team research needs - from generative projects to evaluative quick wins. Provide thoughtful guidance to product leaders, product managers, designers and marketers to turn vague business needs into actionable research questions. Use your research findings to guide and support the product roadmap and strategic decision-making.
- Market and Industry Research: Stay up-to-date on industry trends, competitive landscape, and market dynamics to provide relevant research and insights that align with market conditions.
- Country-Specific Intelligence: Provide actionable country-specific research, with a focus on West Africa and the UK, to align the product with local user needs and expectations.
- Present Research Findings: Communicate research findings effectively to key stakeholders through presentations, reports, and workshops.
To succeed in this role, we think you should have:
- Experience: 5+ years of experience in Market research with a focus on digital products, preferably in B2C or B2B fintechs.
- Research Skills: Proficiency in end-to-end Market research methods (qualitative and quantitative) and experience building user community, and using research tools like UserTesting, UsabilityHub, UserZoom etc.
- Data Interpretation: Strong ability to analyze data, identify trends, and make recommendations that drive business outcomes.
- Communication: Strong written and verbal communication skills, able to present research findings to both technical and non-technical audiences.
- Market Knowledge: Deep understanding of the West-African market, user needs, and industry-specific trends.
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About the role:
- The Compliance Manager will be responsible for recommending/establishing an adequate compliance framework to prevent money laundering and assist in all matters concerning financial crimes. The overall objective is to utilize established disciplinary knowledge to identify, monitor, and assess regulatory changes, emerging risks, and industry trends to identify potential compliance issues and recommend appropriate actions.
What you'll get to do:
- Develop policies to comply with Anti-Money Laundering(AML) Combating Financing of Terrorism (CFT) and Countering Proliferation Financing(CPF) laws and regulatory directives.
- Adopt a risk-based approach in the identification, assessment, and management of ML/TF/PF risks in line with the requirements of the Central Bank of Nigeria.
- Liaise with regulatory authorities especially the Office of Trade and Exchange Department of the Central Bank of Nigeria, and NFIU and ensure prompt compliance with requests made pursuant to AML/CFT/CPF legislations and provide information upon requests by other competent authorities.
- Identify, vet, and address potential risks or escalated issues related to international money transfers with the assistance of functional partners and key stakeholders.
- Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas.
- Formulate and implement internal controls and other procedures to deter bad actors from using the organization's platform for ML/TF/PF.
- Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML-related issues and escalations.
- Develop approaches/action plans to compliance and control issues by weighing various alternatives and balancing potentially conflicting situations
- Create and develop AML Compliance Risk Management (ACRM) standards and policies.
- Ensure systems are put in place to identify and report suspicious transactions to relevant authorities. Conduct due diligence reviews and risk assessments.
- Prepare and submit regulatory filings, reports, and disclosures as required by applicable laws and regulations.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the Company's reputation and safeguarding its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues.
- Provide leadership to the team members by coaching, designing, and implementing compliance training plans throughout the organization.
- Collaborate with cross-functional teams, including legal, human resources, finance, and operations to address compliance issues and implement solutions
- Maintain accurate records of compliance activities, including audit findings, investigation reports, training records, and compliance documentation.
- Respond to compliance inquiries from internal and external stakeholders
About you:
- A minimum of 7 years of relevant experience in AML Compliance, Risk, or a Control-related function within a medium or large Financial Institution.
- Knowledge of Payments, Foreign Exchange market transactions, diaspora remittances, and foreign capital inflow
- Knowledge of Anti-Money Laundering (AML) requirements applicable to Banks generally and in particular IMTO's.
- Knowledge of the corporate governance structure, permissible and non-permissible activities of IMTOs in Nigeria
- Membership of a reputable compliance organization e.g. Compliance Institute of Nigeria.
- Consistently demonstrates clear and concise written and verbal communication skills.
- IMTO work experience would be an added advantage
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Job Purpose
- The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Lagos State.
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About the role
- We need a learning and development specialist to discover what our employees need to learn, create learning experiences that help them learn, monitor their progress and evaluate the impact of the learning initiatives on their performance, and the organization as a whole
What you'll get to do
- Analyse employee needs to discover performance gaps through TNA and appraisals.
- Design learning initiatives to promote organizational, technical and leadership development.
- Develop curriculums and coordinate the end-to-end delivery of training programs.
- Implement training programs by leveraging systems & tools for online and in-person sessions.
- Evaluate, measure and monitor the effectiveness of programs using assessment tools.
- Maintain a keen understanding of training trends for global workforce development.
To succeed in this role, we think you should be/ have
- Experience in managing learning for engineering (software engineers, product developers etc) related teams
- Know how to ask important questions that reveal employee knowledge and skill gaps.
- Know how adults learn and use the principles to design tailored learning initiatives.
- Be good at working with Subject Matter Experts to create and facilitate learning experiences.
- Be great at talking to people, working with people and getting them excited about learning.
- Able to use data to make decisions that improve learning experiences.
- Have a BS.c degree in Human Resources , Educational Technology, or a related field.
- Have at least 3 years of experience in L&D with a history of assessing needs and managing programs
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- The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices.
- Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.
Responsibilities
- Work closely within the hardware department to manage the end-to-end repair process.
- Provide second level support on hardware related issues.
- Manage & Coordinate Terminal Repair Centers across our network
- Perform other duties as delegated and assigned by his/her Line Manager
Requirements
- Minimum of B.Sc./HND
- At least 2 years of experience in a related role.
- Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
- Experience with the Agency banking business would be an added advantage.
- Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
- Good Relationship skills and emotional intelligence skills
- Must be self-driven and be able to take initiative
- Good communication and interpersonal skills
- Ability to work with limited supervision.
- Proficient in English
- Resident in Rivers State.
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Job Summary
- The Head of Technology Operations will have responsibility for planning, coordinating, and directing all the Technology Team's daily activities as well as providing direction and solutions that will enhance the Technology Team's operations. This role will be responsible for leading a team of engineers in various teams across Back Office Support and Service Desk as well as enterprise application deployment.
What you'll get to do
- Create and implement IT policies and procedures that enables strong security and risk-management capabilities.
- In charge of business continuity and disaster recovery within the department with recommendation and implementation of new investments within the technology infrastructure.
- Explore new technologies and software as appropriate and, in conjunction with the Chief Technology Officer, overseeing the deployment and implementation of all IT Infrastructure ensuring high availability of all systems.
- Establishes operational and capital budgets to address the needs of various unit related IT department services, for example, systems, infrastructure, security, networks, and databases.
- Collaborate with development and security team, to ensure seamless integration and alignment of IT services projects and processes.
- Implement monitoring tools and processes to proactively identify and resolve IT infrastructure issues, optimize resource usage, and plan for future capacity needs.
- Oversee the delivery of IT services and support to end-users (internal/external), ensuring that IT incidents, problems, and service requests are handled efficiently and effectively.
To succeed in this role, we think you should have
- 5 years' experience in technology infrastructure, Network support and system administration with at least 3years' of experience using cloud services administration.
- Bachelor's degree in computer science or IT related field.
- Candidate must have practical knowledge of administering Windows, Linux, and Mac operating systems.
- Experience of technology operations management and the use of new technologies to improve cost effectiveness and performance.
- Experience of managing technology-enabled change projects.
- Experience of setting up and managing outsourced contracts for delivery and development of technology solutions and services.
- Experience in Managing cloud infrastructure AWS/AZURE.
- Experience in deploying infrastructure as code.
Required knowledge, skills, and abilities.
- Strong focus on the customer (whether internal or external)
- Flexible, adaptable, and resilient
- Collaborative
- Entrepreneurial and outcome-oriented
- Work well in a fast-paced environment.
- Invest in your own wellbeing and that of colleagues.
- Demonstrable commitment to equality, diversity, and inclusion
- Demonstrable commitment to using technology, data, and insights to monitor progress and improve.
- Demonstrable commitment to maximizing resources and driving efficiency.
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- You will be responsible for bringing together multiple stakeholders to ensure Compliance-related risks with Moniepoint's products and services are understood, considered, and appropriately mitigated. You will also partner with the product team to develop and deploy products and services to ensure global compliance regulations.
What you'll get to do
- Serve as the primary Compliance representative for Product development and enhancement to ensure Compliance-related risks of product changes are understood by all relevant stakeholders and addressed appropriately.
- Maintain extensive knowledge of products and services within the payments industry and understand the compliance risks (i.e., operational, financial crime, sanctions, fraud, data privacy, consumer protection risks) of those products and services.
- Maintain in-depth knowledge of the length and breadth of Moniepoint's products and services.
- Maintain an in-depth understanding of Compliance requirements and translate and describe those requirements to Product personnel.
- Facilitate the design, update and implementation of product risk assessments including compliance certificates for all products across Moniepoint.
- Drive Compliance involvement in early stages of product ideation, development, or changes. Recommend strategies to enhance collaboration.
- Recommend potential Compliance controls to the Compliance Business Partner based on industry knowledge and knowledge of capabilities of the Product team.
- Develop actionable product requirements documents for compliance.
- Understand Product challenges to implementation of compliance solutions and escalate/report risks, issues, and impact through Compliance.
- Provide reasonable challenge to proposed implementation plans, as appropriate.
- Assist in determining the reasonability, viability, or effectiveness of proposed compliance controls.
- Maintain documentation of stakeholder approvals
- Collaborate with stakeholders such as Audit, Legal and Operations to identify when technology changes have downstream impacts to other units.
- This role will also communicate directly with the relevant SVPs to determine impact to compliance systems.
- Conduct quarterly training sessions for product teams on compliance issues
To succeed in this role, we think you should have
- Bachelor's degree in Accounting, Finance, Business, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
- Minimum of 5 years of experience in a similar role, preferably in the payment industry or banking.
- Specific experience with compliance requirements and either liaising with Product, or direct experience in product development, preferred.
- Experience with writing actionable product requirements documents is a must.
- Proven leadership skills with ability to drive projects and implementations to completion.
- Excellent communication, presentation, and interpersonal skills.
- Ability to translate non-technical requirements into technical language and vice-versa, and communicate to the appropriate audience, required.
- Ability to prioritize multiple requests based on sound analysis of business need.
- Strong problem-solving skills and the ability to make sound decisions.
- Ability to work effectively and drive results in a fast paced environment.
- Experience with an array of compliance-related systems, such as transaction monitoring, case management, or verification systems a must.
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What you'll get to do
- Define resource requirements to optimize for quick fund recovery while maintaining reasonable levels of overhead cost
- Drive the recruitment of the recovery network in line with needs of the business by working with the recruitment team to properly define the required profiles and filtering through candidates to ensure we get the best hands
- Define recovery strategies, train and manage the recovery network to ensure maximum effectiveness
- Leverage data to continue to improve recovery processes and strategies with a goal to achieve peak recovery efficiency
- Monitor all loans in recovery and ensure effective execution of recovery strategies
- Analyze the loan recovery process to identify potential inefficiencies or bottlenecks
- Define the performance management process for all recovery officers, managers and other participants in the recovery process
- Work with business leaders to report trends and provide suggestions on ways to reduce the loans that fall into recovery or information that could aid the recovery management process used to support the business with a highly efficient recovery process when the need arises
To succeed in this role, we think you should have
- 10+ years of experience in debt recovery, credit management, or financial services, with a proven record of successful debt recovery.
- 5+ years of experience in leading the debt recovery function in a Nigerian financial institution
- Demonstrable knowledge of the Nigerian legal system and law enforcement system especially regarding recovery of debt
- Data analytical skills and a knack for capturing and using data to solve problems
- Proven ability to lead and mentor a debt recovery team, driving performance and fostering a results-oriented culture.
- Strong communication and negotiation skills to handle high-stakes interactions with debtors, clients, and legal entities
- Experience with credit or lending is an added advantage
- Ability to execute goals independently with little or no supervision
Method of Application
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