Jobs at Ren San & Co

Job Summary

• The Personal Assistant (PA) will provide comprehensive administrative, organisational, and personal support to the Principal. This role combines professional office assistance with personal and lifestyle management to ensure the smooth running of both work-related and personal activities.
• The PA will be responsible for managing schedules, coordinating communications, handling personal errands, and ensuring that daily priorities are effectively organised and executed.
• This position requires a highly proactive, dependable, and organised individual who can multitask, show initiative, and maintain professionalism and confidentiality at all times.

Key Responsibilities
Administrative and Executive Support:

• Manage the Principal’s daily calendar, appointments, meetings, and travel arrangements.
• Screen and manage emails, phone calls, and correspondence on behalf of the Principal.
• Prepare reports, presentations, letters, and other official documents as required.
• Organise meetings, take minutes, and ensure proper follow-up on action points.
• Maintain an efficient filing and documentation system (both digital and physical).
• Handle sensitive and confidential information with discretion.

Personal Assistance and Errands:

• Run personal errands such as shopping, banking, pickups, and deliveries.
• Purchase household and personal items as required.
• Coordinate home maintenance, vendors, and service providers.
• Handle bill payments, renewals, and other personal administrative tasks.
• Manage appointments such as medical visits, salon bookings, or family-related schedules.
• Provide general day-to-day personal support to reduce the Principal’s workload.

Communication and Stakeholder Engagement:

• Serve as the first point of contact for the Principal’s office.
• Draft and respond to official correspondence as directed.
• Coordinate communication between the Principal and staff, clients, or partners.
• Represent the Principal professionally in interactions with stakeholders when required.

Operational Effectiveness:

• Anticipate the needs of the Principal and take initiative to resolve issues.
• Ensure smooth daily operations by identifying gaps and proposing practical solutions.
• Maintain high standards of organisation, professionalism, and efficiency.
• Provide regular updates on tasks, schedules, and pending activities.

Performance Expectations

• Efficient management of the Principal’s schedule and priorities.
• Timely completion of all assigned tasks and responsibilities.
• Accurate documentation and follow-up on action items.
• Professional representation of the Principal at all times.
• Demonstrated reliability, initiative, and commitment to excellence.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Communication, Social Sciences, or a related field.
• 2 - 4 years of experience as a Personal Assistant, Executive Assistant, or similar role.
• Strong proficiency in Microsoft Office Suite and digital communication tools.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and work under pressure.

Key Skills and Attributes:

• Highly organised and detail-oriented.
• Proactive, resourceful, and solutions-driven.
• Strong time management and multitasking abilities.
• Professional, discreet, and trustworthy.
• Excellent interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Strong sense of responsibility and accountability.

Working Conditions:

• Full-time role based in Abuja.
• May require occasional travel and extended working hours.
• A fast-paced work environment that requires flexibility and adaptability.

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Job Description

• As the Digital Marketer, you will be a vital part of the support system for the company. Your responsibilities will include managing the company's three (3) social media presences and overseeing social media campaigns.
• Additionally, you will use Canva and other graphic design tools to create original video and text content, manage posts, and engage with followers. Your knowledge of the latest social media trends, creativity, and exceptional communication skills will be crucial to your success in this role.

Key Responsibilities
Content Creation and Management:

• Develop comprehensive social media content strategies that reflect the organisation's objectives, ensuring each piece of content aligns with goals.
• Produce high-quality graphics, videos, and written posts using tools like Canva and other graphic design platforms, ensuring all content is visually appealing and professionally crafted.
• Plan and execute the timely release of posts across various social media platforms, optimising posting schedules to maximise audience engagement and reach.
• Regularly monitor and analyse audience preferences, new technologies, emerging social media trends, and design tools to ensure content generated remains relevant and engaging.

Social Media Management:

• Respond to comments and messages, and foster discussions to build a vibrant and active online community.
• Suggest and implement new features or initiatives to increase brand awareness and grow the online community.
• Oversee the daily management of all social media channels, including Instagram, and tailor content to suit various platforms and target audiences.
• Develop, manage, and track budgets allocated for social media activities, ensuring cost-effective use of resources.
• Serve as the primary contact for customers engaging with the brand on social media, ensuring prompt and professional responses.
• Maintain a consistent brand voice and messaging across all social media platforms to reinforce brand identity.
• Select and curate high-quality images and visual assets that effectively communicate the brand story and resonate with the target audience.
• Organise and maintain a content library of images, videos, and creative assets for ongoing and future use.

Social Media Campaigns:

• Plan, develop, and execute targeted social media campaigns aligned with marketing and business objectives.
• Create campaign calendars, define key messaging, and coordinate content rollout across platforms.
• Track and evaluate campaign performance using analytics tools, providing insights and recommendations for optimisation.
• Collaborate with internal teams to align campaigns with product launches, promotions, and key business initiatives.

Sales Support:

• Maintain a comprehensive understanding of company products/services and ensure that all customer inquiries are answered accurately and promptly, providing a positive and informed customer experience.
• Work closely with the sales personnel to align customer needs and expectations and deliver a cohesive customer experience.
• Proactively engage with customers to understand their needs, preferences, and feedback. Follow up with potential and existing customers to ensure their needs are being met and to identify opportunities for upselling or cross-selling.
• Collect and analyse customer feedback, sales data, and market trends to provide actionable insights to the sales and marketing teams.

Data Protection and Confidentiality:

• Uphold strict confidentiality standards when handling all executive and personal information.
• Ensure compliance with data protection regulations and internal policies.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 5 years of experience.
• Previous experience as a Digital Marketer with a previous track record of building engaged communities.
• A solid understanding of the use of a range of social media platforms
• Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful caption to effective storytelling techniques.
• Creative skills for contributing new and innovative ideas
• Ability to deliver creative content (text, image, and video) via graphic design tools such as Canva and others.
• Strong communication and people skills.
• Excellent organisational skills, time management, and multitasking capabilities.
• Discretion, reliability, and a professional appearance and demeanour.
• Ability to collaborate and work in a team and independently.