Jobs at Helium Health

Responsibilities:

Scheduling

• Manage time, schedule and requests based on the priority level
• Schedule meetings and appointments by maintaining and linking multiple calendars
• Coordinate and manage travel itineraries

Personal Management & Branding

• Manage personal brand including styling and positioning
• Act as a documentarian and social media account manager
• Arrange event registrations outside of the workplace, such as  industry conferences, and speaking engagements
• Manage personal finances and develop monthly expense reports
• Manage relationships and communication with employees, partners, business connections, investors, family, and friends

Executive Assistance

• Compose and prepare correspondence, slide decks, presentations, and meeting materials, etc.
• Document meeting minutes, manage meeting communications and ensure action items are followed through when needed
• Coordinate executive communications as instructed, including taking calls, responding to emails, and interfacing with clients
• Respond to inquiries utilizing effective oral and written communication

Others

• Analyze and synthesize information in a concise manner and make recommendations on strategies to resolve issues
• Uphold a strict level of confidentiality
• Other duties as assigned

Requirements: 

Please note that these requirements will be verified. Verification will include confirmation from guarantors and referees.

• Exceptionally organized, with outstanding time management skills 
• Excellent verbal and written communication skills. Proficient in business and report writing
• Knowledge of the use of productivity tools (including Microsoft Office Suite, Google Suite, and online tools)
• Motivated and effective problem solver 
• Brilliant and adaptable with an ability to multitask, prioritize daily workload and anticipate need
• Ability to be discrete and act in confidentiality 
• Must be well-groomed and presentable. Confident, proactive, and professional.
• Preferably located in Lagos
• Associate’s or Bachelor’s Degree in Business Administration, Communications, or a related field

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Responsibilities: 

Sales & Business Development 

• Execute winning sales and business development strategies for Helium in the Private Sector in order to drive sales and boost revenue.
• Report and monitor performance against set targets. Identify and implement tactical measures to increase target sales across assigned segments of the Health Private Sector.
• Deliver proposals and presentations to new and existing customers towards creating new business opportunities to boost company revenue; present the product clearly and convincingly to stakeholders, overcome objections, and close sales.
• Work with the Marketing team and other unit members to craft winning pitches that present key selling points, features, and benefits while focusing on the customer's needs and expectations.
• Manage relationships with key stakeholders across various healthcare providers, payers, and patients in the Private Sector markets to boost business development activities.
• Work with designed guidelines and framework for capturing the customer’s requirement to ensure that the appropriate solution for the customer is consistently presented.
• Collaborate with the Service Delivery Team and clearly communicate all expectations of customers to ensure that projects are managed to deliver on time and to specification.

Collections Management

• Create and implement strategies to increase the number of successful collections on outstanding debt.
• Coordinate collections activities across all relevant income streams. Ensure service and performance levels agreed between Helium Health and the partners are met.
• Manage the collection of outstanding cash invoices and credit invoices to minimize profit loss.
• Support the development of automated processes to enable efficient collections operations, by providing timely feedback to stakeholders with documented issues and concerns, assisting with any needed development to ensure deadlines are met.
• Support integration and training of other team members by sharing knowledge regarding documentation, processes, applications, reports, and tools where appropriate.

Business Research and Analysis 

• Run reports and analyze data pertaining to revenue growth and collection activities and share with leadership as needed.
• Assist in the data gathering to assist leadership in evaluating any new requests from third-party organizations that wish to execute new or amended agreements involving changes to Revenue Sharing, Networking, or Sub-Transfer Agency agreements.
• Monitor the completion of any approved agreements including a review from legal, sending, tracking, and overseeing the execution of the agreements. Communicates agreement status to various levels of internal and external stakeholders.
• Gather information on market trends and data to aid the team’s development of growth strategies.
• Engage in the research and analysis of consumer behaviors, products, market trends, culture, etc. and use the data to provide insight to improve the attractiveness of our product to potential and current customers.

Requirement: 

• Minimum 4 - 6 years cumulative experience in credit collections and sales management exceeding growth targets.
• Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills
• Experience in selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
• Resilient and result-driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
• Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
• Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations.
• A very good communicator. Strong presentation, listening, written and verbal skills.
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
• First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, Medical or any other related field. The equivalent of the same in working experience is also acceptable.