Jobs at Centre For Research in Enterprise and Action in Management (CREM)

Responsibilities

• Ensure registration with HuCaPAN, get Recruiters License.
• Lead in the drive for the acquisition of new customers across all CREM’s business verticals.
• Co-ordinate all Outsourcing business efforts for seamless operations
• Developing a change management plan to support changes associated with assigned categories
• Proactively identifies issues and emerging risks and takes swift action to resolve or escalate as appropriate
• Input own agreements, service details and payment forecasts onto the Contracts Database and maintain all other systems as appropriate
• Manage outsourced deliverables and services for platform services
• Act as contact point between internal and external teams for outsourced projects
• Maintain an in-depth understanding of outsourcing procedures and methodologies
• Design and drive consistent and organized processes for outsourcing
• Assess, monitor, document, and communicate on outsourced costs, project status, risks and key learnings to stakeholders
• Identify, track, manage, and resolve outsourcing issues
• Ensure that bills are timely paid by our clients
• Organize, schedule and ensure the execution of training for outsourced staff.
• Build a robust customer relationship management mechanism to ensure retention and enhanced usage.
• Ensure seamless recruitment, placement and management of outsourced staff.

Job Specifications / Requirements

• Minimum of HND / BSc in any discipline
• A Master's Degree / Relevant Professional Certification is an advantage
• Five ( 5) - Twelve (12) years hands - on experience in an outsourcing / HR Consulting firm with an existing clientele
• Outsourcing experience in a structured outsourcing outfit is required
• Ability to design and analyse KPIs in line with our outsourcing strategy in order to drive continuous improvement
• In-depth understanding of project life cycle
• Ability to draft proposals and contractsamendments using templates
• Candidates without any hands-on experience in outsourcing should not forward their CVs as their applications will not be treated.

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Responsibilities 

• Ensure that revenue target for the business is met periodically.
• Build strong relationship with both existing and new customers
• Ensure growth in CREM’s market share.
• Strategically lead in retaining our customer base/market share
• Lead in the drive for the acquisition of new customers across all CREM’s business verticals.
• Co-ordinate all sales efforts of the revenue generating departments
• Ensure that bills are timely paid by our clients
• Coach other sales personnel in the business for optimal performance.
• Involve in training facilitation when necessary.
• Build a robust customer relationship management mechanism to ensure retention and enhanced usage.

Requirements

• Minimum of First Degree (B.Sc or HND) in any field , preferrably Sales / Marketing, Business Administration or any other related field .
• 5 - 7 years of work experience in sales / marketing out of which 3years should be on a managerial cadre
• A Master's Degree / Relevant Professional Certification is an added advantage
• Females are strongly encouraged to apply
• Excellent knowledge of Ms Office, Power Point / Presentation
• An energetic eam player with ability to close deals and create business retentions with large Corporate and MSME's Organizations is desirable
• Experience in Research & Development, Training, consulting and Manpower Outsourcing sectors will be an added advantage.
• A fast learner, quick thinker and analytical skills, Good Communication skills, Good negotiation skills and Interpersonal Skills.

Remuneration
N200,000 - N300,000 Monthly.