Jobs at Kest Professional Services

Role Summary

• The Operations / Digital Marketing Manager will focus on the company's online customers, ensuring continuous engagement, to increase market share and sales

Key Responsibilities
Digital Marketing:

• Implement approved online marketing strategy
• Develop suitable content to attract the company's target market
• Design and implement online campaigns to attract new customers and generate sales
• Creatively employ various online channels and platforms for marketing the company's products
• Identify and exploit new markets to increase sales
• Liaise with store to ensure consistent prompt, efficient and professional service to customers
• Resolve customer complaints
• Track analyze and report marketing data for effective decision making.

Operations Management:

• Coordinate daily operations activities to ensure seamlessness.

Reporting:

• Submit daily sales report
• Submit data analytics report periodically.

Customer Relationship Management:

• Keep track of online customers, ensuring excellent delivery to engender repeat purchases and referrals
• Implement formal customer feedback mechanisms.

Requirements

• Candidates should possess HND / Bachelor's Degrees with 0 - 3 years relevant work experience.
• Proven experience in digital marketing
• Proven experience in selling commodities
• Excellent communication skills
• Passion to work in the food and beverage industry.

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Job Summary

• This role will be responsible for providing Administrative and Logistics support to enable the Principal to be more effective

Requirements

• Strong organizational skills
• Good communication skills
• Ability to manage multiple projects
• Ability to meet timelines
• Attention to detail
• Tech savviness
• Minimum of two years driving experience; must have a valid Driver's License
• An ND in any discipline

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Role Summary

• The Branch / Business Development Manager will be responsible for overseeing the day-to-day operations of the business while also actively engaging in business development activities to drive growth and profitability.
• A blend of strong leadership, operational excellence, and strategic orientation is vital to success in this role

Key Responsibilities
Operations Management:

• Daily operations coordination
• Inventory management
• Customer service and relationship management
• Health and safety
• Facility maintenance
• Quality control.

Business Development:

• Identify new business opportunities and develop strategies to expand the company's customer and income base
• Develop partnerships to increase brand visibility and attract new customers.
• Market trends analysis and reporting

Marketing and Sales:

• Find and close deals
• Liaise with the online marketing team to effectively market the company's products

Personnel Management:

• Manage the company's employees for optimal productivity

Financial Management:

• Prepare and manage the company's budgets, track expenses, manage creditors, and provide periodic financial reports as required
• Implement cost-saving measures to optimize operational efficiency and maximize profit.
• Monitor and report sales performance regularly and take necessary actions to achieve sales targets.

Requirements

• Bachelor's Degree in Business Administration, Hospitality Management, or related fields preferred Certification in food safety and hygiene is a plus.
• Proven experience in the hospitality or FMCG industry with at least two years in a supervisory position
• Excellent communication and interpersonal abilities, with a customer-focused approach.
• Strong leadership skills with the ability to motivate and inspire a diverse team.
• Demonstrable experience in business development, sales and marketing.
• Strong analytical skills with the ability to interpret financial data and market trends.
• Creativity and innovation in developing new business strategies and marketing initiatives.
• Knowledge of food safety regulations and industry best practices.
• A passion for the food and beverage industry and a commitment to delivering exceptional serviceer repeat.