Ongoing Recruitment at Ojatee Consulting

Role Overview

The General Manager is responsible for the overall strategic direction, operational excellence, and financial performance of the business. This includes leading and managing teams, driving business growth, ensuring high-quality products and services, and maintain a competitive edge in our chosen market

Responsibilities

• Develop and Implement business strategies to achieve company objectives.
• Conduct Market research and analyze industry trends.
• Identify opportunities for growth and expansion
• Oversee daily operations of the company through the head of department.
• Ensure efficient use of resources. Monitor and Control cost
• Implement quality control measure to maintain high standards
• Ensure Compliance with financial regulations and company policies
• Lead, Motivate and develop high-performing team
• Foster a positive work environment and company culture
• Develop and implement Customer services strategies to drive sales, loyalty and retention
• Ensure customer satisfaction through quality products and services
• Ensure compliance with food safety regulations and industry standards
• Implement quality control measures to maintain high standards
• Conduct regular audits and risk assessment 
• Stay up to date with industry trends and best practice
• Identify opportunities for innovations and process improvement
• Implement changes to drive business and growth and efficiency

Required

• Bachelor's degree in Food Science, Business Administration, or related field
• Possession of additional qualification e.g., MBA can be an added advantage.
• Minimum 5 years of experience in a senior management role in the food industry
• Proven track record of success in leading teams and driving business growth
• Strong understanding of food safety regulations and industry standards
• Excellent leadership, communication, and problem-solving skills 
• Must be able to lead multiple initiatives through completion.
• Must be able to multi-task and simultaneously handle important tasks.
• Strong numeric and analytical skills
• Must possess a natural flair for customer service.
• Professional development opportunities and career growth.

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Role Overview

The Pastry Manager push for sales and oversee pastry section’s (and bake-off shops’) operations and activities.

Responsibilities

• Ensure that the restaurants revenue, profitability and quality goals are met
• Ensure efficient restaurant operation as well as maintain high production, productivity, quality and customer-service standard
• Implement appropriate strategies to resolve trends and improve sales
• Audit inventory levels to ensure product availability and order products as necessary. There should not be a stock -out of items both raw material and finished goods
• Follow company policies and procedures regarding the handling of cash, property, product and equipment and food Safety
• Ensure the cashflow and the budget of the outlet is prepared and managed efficiently.
• Maintain and develop existing and new customers by engaging in neighborhood marketing and excellent customer relationship management
• Training, managing and supervision of staff to function optimally in line with set standards
• Supply of high-quality material and ensuring no stock out is recorded for both raw and finished goods
• Monitor and report on market & competitors’ activities & provide relevant information for management decision
• Contact potential customer to understand & quantify their requirement & budget, sell advantage of company’s products
• Respond promptly to and follow up business enquiries by mails, telephone and personal visits
• Develop and deliver the business plans through research and surveys
• Formulate market analysis and deliver accurate business reports

Required

• A graduate with 2 to 3 years restaurants/Sales/Marketing Experience
• Leadership quality
• Basic Accounting knowledge
• Marketing skills 
• Proven experience in Restaurants sales or related field.
• Results-oriented with a track record of meeting or exceeding sales targets

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Role Overview

The Business Manager is responsible for Responsible for meeting the “sales” target of the outlet, and also responsible for overseeing all aspect of the restaurant operations and ensures its success,

Responsibilities

• Ensure that the restaurants revenue, profitability and quality goals are met
• Ensure efficient restaurant operation as well as maintain high production, productivity, quality and customer-service standard
• Implement appropriate strategies to resolve trends and improve sales
• Audit inventory levels to ensure product availability and order products as necessary. There should not be a stock -out of items both raw material and finished goods
• Follow company policies and procedures regarding the handling of cash, property, product and equipment and food Safety
• Ensure the cashflow and the budget of the outlet is prepared and managed efficiently.
• Maintain and develop existing and new customers by engaging in neighborhood marketing and excellent customer relationship management
• Training, managing and supervision of staff to function optimally in line with set standards
• Supply of high-quality material and ensuring no stock out is recorded for both raw and finished goods
• Monitor and report on market & competitors’ activities & provide relevant information for management decision
• Contact potential customer to understand & quantify their requirement & budget, sell advantage of company’s products
• Respond promptly to and follow up business enquiries by mails, telephone and personal visits
• Develop and deliver the business plans through research and surveys
• Formulate market analysis and deliver accurate business reports

Required

• A graduate with 2 to 4 years restaurants Experience
• Leadership quality
• Basic Accounting knowledge
• Marketing skills 
• Proven experience in Restaurants sales or related field.
• Results-oriented with a track record of meeting or exceeding sales targets