Job Opportunities at Smollan

Key Responsibilities and Deliverables:

Shelf health and effective administration

• Maintains store shelves by observing displays of company products
• Check quality continuously, respond to poor quality or damage
• Keep area clean, tidy and uncluttered including store room
• Observe and Maintain perfect store through maintaining inventory by restocking shelves with product from inventory; observing inventory levels; prompting supervisors to reorder when levels appear low; arranging for return for damaged products.
• Identify cross merchandising opportunities and ensure execution after approval
• Provides information by reporting growth, expansion, or closing of supermarkets in assigned territory.
• Timeously identify problems areas and communicate to relevant party for resolution
• Observe call cycle by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes.
• Document data or Input data on Handheld Terminals (HHT) with integrity and observing data hygiene.
• Ensuring that the set sales targets are achieved.
• Daily collection sales orders from the outlets.
• Observe layout and themes according to the planograms.
• Maintain Minimum number of stores required.
• Helps field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management through supervisors; removing promotions at end of special promotion period.

Customer/Client satisfaction

• Enhances merchandising and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Ensure professional appearance and conduct
• Ensure company uniform is clean and tidy
• Maintains customer relationships by visiting store, (modern trade outlets) & General Trade outlets and answering their questions; responding to special requests; describing product features.
• Knowledge of competitor Products and Positioning of our brands in the market

Effective teamwork and self-management

• Maintains quality results by following and enforcing standards.
• Demonstrate consistent application of internal procedures
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
• Responsible for own career pathing and initiative
• Updates job knowledge by participating in educational opportunities; as organized by learning and development officer.
• Performing any other duties as may be assigned from time to time
• Grade D+ (D Plus) in Secondary Education
• 3months’ experience in Merchandising
• Valid motorbike/vehicle licence
• Own motorbike/vehicle

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Job Summary:

To provide IT support by Mobile Application Development, compile reports, dashboard roll-out and maintenance, and to further understand and execute the IT strategy, ensuring that management is updated on changes made

Key Responsibilities and Deliverables:

Execution of IT Strategy

• Understand the IT strategy in detail
• Execute the agreed stragey across the business
• Periodically update management on the changes made to the IT strategy

Delivery of IT Solutions and Set-up of IT Infrastructure for New Business

• Understand the business requirement as determined by the Country Manager
• Finalise scope document with the Country Head
• Set-up of IT infrastructure
• Develop IT applications and the subsequent testing and roll-out of these applications
• Monitor the functioning of IT applications

Operations Support

• Periodically monitor the security of IT systems in the company
• Provide remote/on-site support, co-ordinate with local contact to resolve issues
• Prepare and update system documentation and reports
• Prepare standard trouble shooting guide for recurring problems
• Maintain monthly dashboard and provide necessary information to the management
• Ensure 0% IT downtime across the country
• Proactively identify the possible breakdown/ issues
• Delivering support to existing business users; investigating and resolving application data errors, data

discrepancies and queries

• Perform any other duties that may be assigned from time to time

Development of IT Solutions

• Provide innovative IT solutions as per the changing business needs and Technological changes
• Understand the new business requirement
• Prepare a network plan on proposed changes
• Redesign the application as per the requirements
• Conduct a pilot test before rolling out new solutions and offerings
• Prepare a communication deck for the changes done

Minimum Qualifications: Bachelor of Engineering (B.E.) in IT or Computer Science/Post

Graduation Diploma course or Diploma in Advance (DAC) Computing

Minimum Experience: 2-3 years experience in application development, trouble shooting and project management

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Job Summary:

To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders

Key Responsibilities and Deliverables:

Effective analysis and reporting

• Action/administer the structured schedule for all necessary reporting
• Screen operational reporting needs to ensure quality
• Generate and analyse reports to identify exceptions
• Assist with feedback on reporting when necessary
• Assist with Time in Motion studies where required and consolidating and analyse data
• Ensure operational reporting analysis, when required

Effective operational systems

• Maintain applicable databases
• Ensure regular meetings are held to discuss systems and processes
• Suggest and communicate recommended enhancements
• Collaborate with systems users and developers to ensure problems are resolved
• Conduct pre-launch systems checks
• Assist with the efficient roll-out of new software
• Support software users when necessary
• Monitor systems implementation and usage and identifying exceptions and escalate appropriately.
• Compile and submit reports for auditing purposes and implement suggestions

Effective administration

• Order new equipment as and when required
• Support Operations on repairs processes for equipment maintenance
• Provide ongoing information regarding relevant policies, processes and procedures
• Conduct regular required audits
• Capture project-specific data and ensure quality and accuracy

Do you have?

• Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
• Minimum Experience: 3-5 years’ experience in a Business Support / analytical environment preferably within FMCG
• Advanced excel expereince

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At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

We’re on the lookout for an experienced People Lead who will partner with the business to ensure operational effectiveness and optimal management of the human capital in the business within Nigeria. Delivery and overall compliance and provide functional leadership to

the international HR community.

As a People Lead you will be responsible for:

• Effective Systems and Administration across Business Units within Nigeria.
• Effective Capacity Planning and Employment
• Effective Organisational Development
• Effective Management of Employee Relations
• Effective Management of Projects to achieve standardization across the business
• Effective Self-Management

What are we looking for?

To qualify for this role, you should:

• Hold a higher relevant Degree in HR Management
• 7-10 years generalist experience covering the broad area of the job, preferably in a service related or FMCG environment

What’s in it for you:

• Robust package
• Opportunity to work within an international organisation

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Job Summary:

To ensure that set sales targets and objectives are met, route to market & area assigned optimisation. To further establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products.

Key Responsibilities and Deliverables:

Sales and Target Planning

• Plan daily sales route calls
• Plan sell out target by SKU for each customer in keeping with overall secondary sales target in plan.
• Review at the end of each planned journey against target

Selling and Distribution

• Achieve all secondary sales targets for all assigned SKU’s and Categories
• Collect orders from High Value Outlets
• Ensure optimal availability of products over long and short term
• Ensure that the TTS – Trading Terms (e.g. retail disc) are being utilized within the location
• Grow Client emerging categories

Merchandising

• Ensure in-store implementation of company merchandising standards and cycle priorities
• Work on the opportunities spotted during the store checks

Product Quality

• Ensure proper stock rotation with customers e.g. move stocks from slow to fast moving shops to prevent expiry or damage
• Ensure proper storage of products
• Replace damaged product as per the trade returns policy Customer Service
• All customers in the territory must be visited on a specified date
• Ensure customers are kept updated on the latest prices
• Develop and maintain good trade relations & cooperation throughout the territory

Administration

• Maintain all sales administration records in an up-to-date, accurate and neat manner.
• Submit specified reports on time – done through the mobility
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Manage key customers in mapped territories

Requirements

• Relevant tertiary education
• 6 months or more experience in the FMCG Industry as a sales representative
• Driver's licence