Operations Officer at Smollan

Job Summary:

To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders

Key Responsibilities and Deliverables:

Effective analysis and reporting

• Action/administer the structured schedule for all necessary reporting
• Screen operational reporting needs to ensure quality
• Generate and analyse reports to identify exceptions
• Assist with feedback on reporting when necessary
• Assist with Time in Motion studies where required and consolidating and analyse data
• Ensure operational reporting analysis, when required

Effective operational systems

• Maintain applicable databases
• Ensure regular meetings are held to discuss systems and processes
• Suggest and communicate recommended enhancements
• Collaborate with systems users and developers to ensure problems are resolved
• Conduct pre-launch systems checks
• Assist with the efficient roll-out of new software
• Support software users when necessary
• Monitor systems implementation and usage and identifying exceptions and escalate appropriately.
• Compile and submit reports for auditing purposes and implement suggestions

Effective administration

• Order new equipment as and when required
• Support Operations on repairs processes for equipment maintenance
• Provide ongoing information regarding relevant policies, processes and procedures
• Conduct regular required audits
• Capture project-specific data and ensure quality and accuracy

Do you have?

• Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
• Minimum Experience: 3-5 years’ experience in a Business Support / analytical environment preferably within FMCG
• Advanced excel expereince