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  • Posted: Mar 25, 2022
    Deadline: Not specified
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    The International Rescue Committee (IRC) is a global humanitarian aid, relief and development nongovernmental organization. Founded in 1933 at the request of Albert Einstein, the IRC offers emergency aid and long-term assistance to refugees and those displaced by war, persecution or natural disaster. The IRC is currently working in over 40 countries and 22 U...
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    Mental Health Nurse

    Reference ID: req25457
    Location: Maiduguri, Borno
    Sector: Health
    Employment Category: Regular
    Employment Type: Full-Time
    Open to Expatriates: No

    Job Overview / Summary

    • This project employs a health system support and strengthening approaches to provide a high-quality primary health care service and Mental and Psychosocial Support (MPSS).
    • Under the direct supervision of Health Manager, the Mental health Nurse is the focal point for IRC Borno State health project implementation in MMC & Jere LGAs.
    • He/she will be responsible for administering MPSS field-based deliverables on consortium project and will carry over, implementation, monitoring, support with the overall capacity building of health program staff, and progress reporting of consortium projects for MPSS unit of health.
    • The Mental Health Nurse ensures that the IRC’s health project interventions in MMC & Jere LGAs are guided by the Nigeria Country Program SAP Implementation Plan. He/she reports to the Health Manager and works closely with other health professionals, Monitoring and Evaluation Manager and sectors.

    Major Responsibilities
    Program Management, Technical Quality, and Strategy:

    Health Program Management:

    • The mental health nurse performs various functions to help individuals recover from mental health issues, psychosocial counselling and as well cope with stressors, including depression, anxiety, isolation, and serious persistent mental illness including good applicability of IPC protocols.
    • The major tasks, duties, and responsibilities of health programs performed by the mental health nurse are listed in the job description example below:
    • Direct provision of mental and psychosocial first aid to patients as indicated with the patients’ condition(s).
    • Administer medications where necessary, document response, maintain accurate medication lists, and document and report medication errors.
    • Utilize a motivational approach to engage individuals in treatment consistent with their stage of change and develop therapeutic relationships with individuals that respect boundaries
    • Provide education regarding mental illness, physical health concerns, chronic disease management, wellness, relapse prevention and medications to patients, families, care givers and team members.
    • Advocate for individuals to assure implementation of appropriate interventions; assure protection of rights and privacy and assure that individuals understand the complaint and grievance procedures.
    • Refer and connect individuals with medical, psychiatric, and other healthcare providers relevant to managing their case.
    • Coordinate with pharmacies and other partners to ensure timely delivery of appropriate mental health and related medications for patient where necessary.
    • Evaluate the effectiveness of all medical and psychiatric services and provide additional coordination, advocacy, or intervention when necessary.
    • Talk to patients about their problems and discuss the best strategy to deliver their care.
    • Develop rapport with patients to build trust, while listening to and interpreting their needs and concerns correctly.
    • Empathize with distressed patients and attempt to understand the source of their discomfort.
    • Help patients manage their emotions through the application of de-escalation techniques.
    • Provide evidence-based individualized therapy, such as cognitive behavior therapy for depression and anxiety.
    • Liaise with mental health agencies, partners social workers, and psychiatric health institution where appropriate.
    • Organize social events aimed at developing patients’ social skills and help reduce their feelings of isolation.
    • Ensure that the legal requirements appropriate to a particular setting or group of patients are observed and adhered to by working and coordinating activities with protection team where appropriate.
    • Help patients and their families in combating stigma associated with mental illness.
    • Render advice and arrange support for patients, relatives, and care givers
    • Encourage patients to take part in therapeutic activities, including art and role play.
    • Support in rehabilitation of crisis affected persons with noticeable or verbalized effect of psychosocial imbalance following insurgence experience.
    • Perform all other related duties as assigned.

    Human Resource Management:

    • Mental Health Nurse must be able to work well within a multi-disciplinary team environment to provide well-coordinated patient care.
    • S/he will work with a multi-disciplinary team to deliver a coordinated patient care.
    • Will participate is step down training for health workers and basic psychosocial first aid skills.
    • Educate CHIPS agents and HWs on patients’ bill of right, and protection related issues.

    Operations:

    • Maintain an updated record and compile and submit monthly reports of all services given.
    • Monitor and ensure the proper usage of pharmaceutical and other health program supplies.
    • Prepare weekly work plans and movement plan and ensure timely implementation of the project activities.
    • As team officer, maintain vigilance and monitor surroundings for security of the team for outreach activities and adhere to IRC’s safety and security protocols.

    Monitoring Health Program Implementation:

    • Monitor project implementation and provide on-spot support to field teams and propose modifications as necessary.
    • Ensure regular health program data analysis and review, take follow up action on project implementation, and prepare relevant action reports.
    • Supervise and provide technical oversight in the interpretation of data for improved programming and implementation.
    • Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

    Communication and Reporting:

    • Mental Health Nurse is required to educate, motivate, and advocate for their patients, as well as document a progress report on them; hence they need a clear and concise writing skill and excellent verbal communication skills to be successful on the job.
    • Support Health Manager in compiling statistical reports from the supported health facilities and communities for weekly, monthly and annually submissions.
    • Ensure adequate flow of information for all supervises with constant feedback as may be required.
    • Carry out other relevant or requested duties as may be required

    Key Result Areas

    • Improvement of key project objectives, milestones and deliverables within the timeframe.
    • Through strategized MPSS interventions, increased uptake of quality primary health care services and psychosocial first aid.
    • Increased uptake of positive practices related to health, WASH, nutrition and hygiene.
    • Timely and quality health care services to displaced persons, refugees and other vulnerable groups.
    • Targeted populations are informed of their coping strategies to psychological stressors.

    Key Working Relationships

    • Position Reports to: Health Manager
    • Indirect/Technical Reporting: Medical Doctor, Senior Health Manager and Health Coordinator
    • Position directly Supervises: Incentive workers, and CHIPS agents.
    • Key Internal Contacts: Country Program: Health program assistant, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E
    • Key External Contacts: MOH, SSH, Neuropsychiatric hospital Maiduguri, Umaru Shehu Specialist Hospital, UMTH, other INGOs (e.g., possible collaborative partners), Community leaders and health facility management team.

    Qualifications
    Education:

    • Bachelor’s Degree or Diploma in Mental Health or Diploma in Psychiatric Nursing, or Diploma in Public or Community Mental Health directly related to the substantive area identified in the job description of the post.
    • Must possess the practicing license or qualifying certificate.
    • Case Management Certificate and/or Mental Health related training will be considered an asset.

    Work Experience:

    • Both educational backgrounds above require professional 1 - 2 years clinical mental health nursing experience, including at least one year experience in providing direct services to individuals diagnosed with developmental disabilities, mental illness, mental retardation, substance or alcohol abuse in a community or hospital-based settings. with background in Health and Nutrition, Social and Behavioral Change and communication.
    • Proven experience in community-based programming with the ability to motivate and lead, health team, CHIPS/community volunteers.
    • Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
    • Experience in working in a team and able to lead a team.

    Demonstrated Technical / Leadership / Interpersonal Skills:

    • Good knowledge of clinical care especially at the PHC settings.
    • Good communication skills.
    • Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
    • Ability to work well with others and to respect staff, subcontractors, consultants and recipients of assistance.
    • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
    • Good sense of integrity, service and accountability.
    • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

    Languages: 

    • Fluent in written/spoken English and Hausa
    • Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

    Computer / Other Tech Requirements:

    • Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint with data management. 

    Standards of Professional Conduct

    • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct.  These are Integrity, Service, and Accountability. 
    • In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

    Gender Equality:

    • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

    Working Environment 

    • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

    go to method of application »

    Clinic Support Staff

    Reference ID: req25463
    Location: Maiduguri, Borno
    Employment Type: Full-Time
    Sector: Health
    Employment Category: Regular
    Open to Expatriates: No

    Contextual Background

    • The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state.
    • In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
    • IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State.
    • Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods

    Job Overview / Summary

    • This project employs a health system support and strengthening approaches to provide a high-quality primary health care service.
    • The Clinic Support Staff will joint the health team to improve access to quality primary health care services in MMC & Jere.
    • She/he will work under the direct supervision of nurses/midwives to provide primary healthcare services in the supported health facilities according to the proposal objectives and nationally accepted standards.
    • The Clinic Support reports to Nurse or Midwife as applicable in his/her unit.

     Responsibilities
    Program Implementation, Technical Quality, and Strategy:

    • Assist the Health Clinical Assistant/Nurse/Midwife in patient care at the health facility.
    • Act as the link between mobile clinics and the community to ensure awareness of available services, proper follow-up of patients and defaulter tracing.
    • Develop and conduct training of community volunteers/CHIPS on pillars of safe motherhood, infant and young child feeding practices, general childcare, and hygiene promotion.
    • Provide health messaging in the communities, in collaboration with community volunteers.
    • Collect weekly activity reports from the CVs, review, discuss and submit to the team leader.
    • Conduct regular meetings with the CVs, for sharing information, discussing relevant health issues and weekly activity plans for health messaging in the communities.
    • Ensure health basic protocols and other IEC materials are well displayed in the facilities and outreach sites.
    • Ensure mobile clinic sites are clean and well maintained.
    • Establish effective referral mechanism between the mobile clinic and the hospital.
    • Supervise and monitor CVs in the community.
    • Jointly with the team, provide ongoing education for clinic staff and CVs.
    • Maintain an updated record and compile and submit monthly reports of all services given.
    • Monitor and ensure the proper usage of health and program supplies.
    • Prepare weekly workplans and ensure timely implementation of the project activities.
    • Support Health Clinical Officer in compiling statistical reports from the mobile clinics for submission weekly, monthly and annually.
    • Ensure adequate flow of information for all supervisees with constant feedback as may be required.
    • Ensure correct information sharing about drug dispensing/use and follow up including good record keeping at the supported health facilities.
    • Ensure orderliness of IPC in the health facility setting and support training of HWs and referral paramedics on infection prevention and control (IPC) for quality-of-care.
    • Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols and ensure IEC materials are displayed and put into use including support to referral system.
    • Ensure beneficiary participation, feedback and accountability in all aspects of the project.
    • Perform all other related duties as assigned.

    Human Resource Management:

    • Support in the supervision of activities of CHIPS agents, RI providers and volunteers at the health facility for effective delivery of the project activities.
    • Motivate good use of referral criteria, first aid, SOPs and laboratory screening

    Operations:

    • Ensure proper follow up for timely submission of data.
    • Submit weekly work plans and ensure timely implementation of the project activities.

    Communication and Reporting:

    • Support clinicians, health officers in compiling statistical reports from the supported patients, health facilities and communities for weekly, monthly and annually submissions.
    • Ensure adequate flow of information for all supervises with constant feedback as may be required.
    • Carry out additional relevant or requested duties as may be required by the supervisor.

    Key Result Areas:

    • Basic and routine laboratory service provisions are improved for patients accessing at the facility supported locations.  
    • Ensure health workers actively participate in laboratory services within the operation locations.

    Key Working Relationships

    • Position Reports to: Health Clinical Officer/Facility Nurse or Midwife
    • Indirect / Technical Reporting: Medical doctor, Health Manager
    • Position directly Supervises: None

    Key Internal Contacts:

    • Country Program: Health program assistant, Health officer, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E officer

    Key External Contacts:

    • MOH, UMTH, SSH, Umaru Shehu Specialist hospital other INGOs (e.g., possible collaborative partners), Community leaders and health facility management team.

    Qualifications

    • RN, RM, CHO, CHEW, or related qualification
    • certificate training in IMNCI, IDSR, CCSAS, STI, CMAM, IPC, BEmONC are added advantages.

    Work Experience:

    • One year experience in health, hygiene, and/or nutrition at primary healthcare facility based.
    • Proven experience in community-based programming with the ability to motivate and lead team.
    • Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
    • Experience in working in a team and able to lead a team.

    Demonstrated Technical / Leadership / Interpersonal Skills:

    • Good knowledge of community health, social work in health, health and wellbeing.
    • Good communication skills.
    • Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
    • Ability to work well with others and to respect staff, subcontractors, and recipients of assistance.
    • Good sense of integrity, service and accountability.

    Languages:

    • Fluent in written/spoken English and Hausa
    • Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

     Computer / Other Tech Requirements:

    • Proficiency in Microsoft Office Suite, especially Word, Excel and outlook.

    go to method of application »

    Laboratory Assistant

    Reference ID: req25464
    Location: Maiduguri, Borno
    Sector: Health
    Employment Category: Regular
    Employment Type: Full-Time
    Open to Expatriates: No

    Job Overview / Summary

    • This project employs a health system support and strengthening approaches to provide a high-quality primary health care service.
    • The Laboratory Assistant will be responsible for improvement of access to quality of basic laboratory investigation through enhancement of laboratory capacity, appropriate sample handling and transportation.
    • She/he will work closely with PHCs laboratory and ensure implementation of program activities according to proposal objectives and nationally accepted standards.
    • The Laboratory Assistant reports to the Senior Health Officer (Medical Doctor).

    Responsibilities
    Program Implementation, Technical Quality, and Strategy:

    • Collect, receive, evaluate and process various biological specimen for analysis.
    • Perform laboratory tests accurately and in a timely manner to produce reliable test results.
    • Review and verify test results, confirm panic values and abnormal results before release to clinicians.
    • Maintain and keep updated records of all laboratory samples and results transported, collected, investigations and procedures performed, and results generated and delivered.
    • Correctly operate equipment/instruments, perform routine function checks, troubleshoot if unacceptable and document corrective actions taken when test systems deviate from established specifications.
    •  Maintain a safe and tidy work area and follow safety procedures.
    • Adhere to the laboratory’s quality control policies and document procedural calibrations and maintenance activities.
    • Participate in External Quality Assessment schemes and ensure proficiency test panels are handled in the same manner as routine (patient) samples.
    • Order supplies, update stock cards and maintain an inventory of all equipment and reagents.
    •  Promptly report and document all laboratory-related accidents (injuries and exposures) and unsafe conditions to the immediate supervisor.
    • Participate in laboratory departmental meetings, trainings, supervisions, orientations and audits as may be required.
    • Ensure orderliness of IPC in the health facility setting and support training of HWs and referral paramedics on infection prevention and control (IPC) for quality-of-care.
    • Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols and ensure IEC materials are displayed and put into use needed in patient referral system.
    • Ensure beneficiary participation, feedback and accountability in all aspects of the project.
    • Ensure proper communication of field-based data tools to the HWs at the supported facilities.
    • Support in conducting regular field visits to ensure successful application of referral system.
    • Perform all other related duties as assigned.

    Human Resource Management:

    • Supervise Junior health workers in the facility on laboratory services and IPC at supported health facilities and build capacity on RDT use and equipment troubleshooting.
    • Motivate good use of referral criteria, first aid, SOPs and laboratory screening.

    Operations:

    • Ensure proper follow up for timely submission of data.
    • Submit weekly work plans and ensure timely implementation of the project activities.

    Communication and Reporting:

    • Support clinicians, health officers in compiling statistical reports from the supported patients, health facilities and communities for weekly, monthly and annually submissions.
    • Ensure adequate flow of information for all supervises with constant feedback as may be required.
    • Carry out additional relevant or requested duties as may be required by the supervisor.

    Key Result Areas

    • Basic and routine laboratory service provisions are improved for patients accessing at the facility supported locations.  
    • Ensure health workers actively participate in laboratory services within the operation locations.

    Key Working Relationships

    • Position Reports to: Senior Health Officer (Medical Doctor)
    • Indirect/Technical Reporting: Nurses, Midwives, Health Manager
    • Position directly Supervises: Hygiene promoter
    • Key Internal Contacts: Country Program: Health program assistant, Senior health promotion officer, senior capacity building officers, health/RH managers, M&E officer
    • Key External Contacts: MOH, UMTH, SSH, Umaru Shehu Specialist hospital other INGOs (e.g., possible collaborative partners), Community leaders and health facility management team.

    Qualifications

    • Diploma in Laboratory Technology or Laboratory Science Technology / B.Sc in Biochemistry or Microbiology or related qualification.
    • Certificate in laboratory quality control is an added advantage.

     Work Experience:

    • One to Two years’ experience in laboratory work in health.
    • Proven experience in community-based programming with the ability to motivate and lead team.
    • Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
    • Experience in working in a team and able to lead a team.

    Demonstrated Technical / Leadership / Interpersonal Skills:

    • Good knowledge of community health, social work in health, health and wellbeing.
    • Good communication skills.
    • Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
    • Ability to work well with others and to respect staff, subcontractors, and recipients of assistance.
    • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
    • Good sense of integrity, service and accountability.

    Languages: 

    • Fluent in written/spoken English and Hausa
    • Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

    Computer / Other Tech Requirements:

    • Proficiency in Microsoft Office Suite, especially Word, Excel and outlook.

    Standards of Professional Conduct

    • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. 
    • In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

    Gender Equality:

    • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

    Working Environment 

    • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

    go to method of application »

    Health Assistant - Referral

    Reference ID: req25465
    Location: Maiduguri, Borno
    Sector: Health
    Employment Category: Regular
    Employment Type: Full-Time
    Open to Expatriates: No

    Job Overview / Summary

    • This project employs a Health System support and strengthening approaches to provide a high-quality primary health care service.
    • The Health Assistant - Referral will work closely with the Health Officer / Senior Health Officer - Referral to ensure that referral support activities of the project are implemented according to the project deliverables across the targeted locations.
    • She/he will directly manage and coordinate the activities of two-way referral system of patients and establish contact with facility-based healthcare workers, referral paramedics, CHIPS Agents, community volunteer and responsible for implementation of timely in referral and patient safety in our service locations.
    • The Health Assistant - Referral reports to the Health Officer / Senior Health Officer - Referral.

    Major Responsibilities
    Program Implementation, Technical Quality, and Strategy:

    • Support the Health Officer - Referral and ensure implementation of a focused a two-way referral system and patient safety activities within the catchment locations of the supported health facilities.
    • Support appropriate use of patient screening, triaging, first aid algorithms and IPC.
    • Facilitate the routine patient movement, laboratory investigation sample collection with samples from neonates, children under 5, and pregnant women (especially the vulnerable groups) in any phase of expansion of new and existing medical care.
    • The Health Assistant - Referral will assist the Health Officer / Senior Health Officer to manage and train facility-based Healthcare workers, referral paramedics, CHIPS agents and volunteers on patient safety, strengthening of 2-ways referral and basic life support skills in referral ambulance.
    • Campaign for adherence to the referral criteria, protocol, SOPs among stakeholders, HWs, paramedics referral personnel, patients and patient relatives.
    • Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
    • Promote positive behavioural change and patient education.
    • Ensure referred patients are well follow-up in their safety, received prescribed expertized management, obtained necessary laboratory investigation and help patients to cope with their activities for daily living (ADLS) while referred and on admission care.
    • Ensure adequate infection prevention and control standards are always maintained in the ambulance vehicle and surrounding in which patient is referred to for further management.
    • Support the Health Officer / Senior Health Officer - Referral to ensure that patient referred to any secondly and tertiary health institution received appropriate care including meal source.
    • Support the Health Officer / Senior Health Officer - Referral to ensure a planed and well forecast medical bills, patient meal plan and timely retirement of payment reimbursement documents.
    • Support the Health Officer / Senior Health Officer - Referral to ensure a good track document of all referred cases in tone with the spending from the project inception.
    • Support the Health Officer / Senior Health Officer - Referral to follow up with the IRC pharmacy store for timely store release of additional medications and medical supplies that facilitate patient care.
    • Support training of HWs and referral paramedics on infection prevention and control (IPC) for quality-of-care.
    • Support health facilities with information, education and communication (IEC) materials (billboards, posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets / protocols and ensure IEC materials are displayed and put into use needed in patient referral system.
    • Ensure beneficiary participation, feedback and accountability in all aspects of the project.
    • Ensure accurate and timely reporting of referral activities to the officer and manager.
    • Ensure proper communication of field-based data tools to the HWs at the supported facilities.
    • Coordinate with the IRC clinical team in facilitating the EMR process, provide screening / triage for EMR cases from the camp mobile clinics and PHCs to the hospital.
    • Support in conducting regular field visits to ensure successful application of referral system.
    • Perform all other related duties as assigned.

    Human Resource Management:

    • Supervise the referral service system and work with referral paramedics, CHIPS agents, HWs at supported health facilities.
    • Motivate good use of referral criteria, first aid, SOPs, screening, triage system and basic life support.

    Operations:

    • Ensure proper follow up for timely submission of data.
    • Adhere to, monitor and ensure the proper usage of EMR contact line and pharmaceutical including health program supplies.
    • Submit weekly work plans and ensure timely implementation of the project activities.

    Communication and Reporting:

    • Support Health Officer/senior health officer -Referral in compiling statistical reports from the supported patients, health facilities and communities for weekly, monthly and annually submissions.
    • Ensure adequate flow of information for all supervises with constant feedback as may be required.
    • Carry out additional relevant or requested duties as may be required by the supervisor.

    Key Result Areas:

    • Improvement in the 2-ways referral system, access to timely secondary/tertiary emergency care, adherence to referral criteria and patient education.
    • Ensure referral paramedics are engaged and trained on patient screening, triaging, first aid for active participation in health services within the operation locations.

    Key Working Relationships:

    • Position Reports to: Health Officer / Health Senior Officer - Referral
    • Indirect / Technical Reporting: Health Manager
    • Position directly Supervises: Referral paramedics and CHIPS agents.

    Key Internal Contacts:

    • Country Program: Health Program Assistant, Senior Health Promotion Officer, Senior Capacity Building Officers, Health / RH Managers, M&E Officer

    Key External Contacts: 

    • MOH, UMTH, SSH, Umaru Shehu Specialist Hospital other INGOs (e.g., possible collaborative partners), Community leaders and Health Facility Management team.

    Qualifications

    • RN/RM, CHEW, Diploma / Bachelor’s in Health Information Management or related field.
    • Certificate First-Aid and BLS are added advantage.

     Work Experience:

    • One to two years’ experience in referral work in health, hygiene, and/or nutrition (participatory methodologies, training and teaching in patient safety activities).
    • Proven experience in community-based programming with the ability to motivate and lead team.
    • Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
    • Experience in working in a team and able to lead a team.

    Demonstrated Technical / Leadership / Interpersonal Skills:

    • Good knowledge of community health, social work in health, health and wellbeing.
    • Good communication skills.
    • Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
    • Ability to work well with others and to respect staff, subcontractors, and recipients of assistance.
    • Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
    • Good sense of integrity, service and accountability.

    Languages: 

    • Fluent in written/spoken English and Hausa
    • Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.

    Computer / Other Tech Requirements:

    • Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint

    Standards of Professional Conduct

    • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

    Gender Equality:

    • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

    Working Environment

    • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

    Method of Application

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