Job Opportunities at Compovine Technologies

Job Description

• Contribute to the execution of marketing and annual sales plan.
• Attend and participate in marketing operations or events to increase brand awareness.
• Establish and implement advertising and promotional campaigns for products or services on various media (social, print, etc.).
• Collaborate with stakeholders and vendors to boost the effectiveness of marketing strategies and improve the company’s presence.
• Track and record all marketing activities, implement metrics to evaluate their success and amend marketing measures when necessary.
• Create and oversee the distribution and publication of content or marketing materials.
• Help develop customer research databases.
• Recognize, study, and assess market patterns, competitor offerings and demographics to identify opportunities for promotion and growth.
• Achieving / exceeding sales target.
• Any other duty as assigned by the head of marketing.

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Job Description

• Developing strategic marketing campaigns to help achieve business results
• Ensuring that plans and messaging are aligned with business strategy, reinforce brand positioning and are delivered effectively to targeted audiences
• Designing and delivering scalable marketing programs and campaigns that provide value added content that is suited to clients’ and prospects’ needs as well as interests
• Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, digital, social, web, etc.
• Acting as a brand champion both internally and externally and ensuring full compliance with the brand guidelines and messaging across all solutions
• Collaborating across teams to develop key messages for campaigns, programs and content syndication including thought leadership, market reports, surveys, and client success stories.
• Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring effectiveness of initiatives, and reporting on results
• Ensuring that marketing and communications efforts adhere to agreed timelines and managing expectations with various stakeholders
• Keeping up to date with market developments and competitor strategies.

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Responsibilities

• She must have knowledge of Microsoft Excel and CRM system.
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• A B.Sc (2nd Class Upper) in any discipline with a minimum of 3 years experience in Customer Relationship Management.

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Responsibilities

• Resolve customer complaints, guide them and provide relevant information
• Maintain clean and tidy checkout areas
• Track transactions and report any discrepancies
• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Qualifications

• A B.Sc qualification (2.1 or Upper Credit) in any discipline
• Experience: 1-2 years in sales / Cashier role
• Applicant must reside in the state
• Work experience as a retail cashier or in a similar role in sales
• Basic Computer knowledge
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• A professional appearance.
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

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Responsibilities

• Designing and creating visual assets for digital, events, outdoor and print materials, such as brochures, banners, social media graphics, and website elements.
• Collaborating with the communications team to understand project requirements, target audience, and brand guidelines.
• Developing innovative design concepts that effectively communicate key messages and enhance the organization's visual identity.
• Translating design concepts into functional websites.
• Implementing responsive design techniques to ensure websites are optimized for various devices and screen sizes.
• Conducting website maintenance and updates to ensure optimal performance and user experience.
• Incorporating feedback and making revisions to designs and websites as necessary.
• Staying up-to-date with industry trends, design principles, web development techniques, and software tools.

Qualifications and Skills

• Candidates should possess a Bachelor's Degree qualification.
• Proven experience as a graphic artist and web designer, with a strong portfolio showcasing a range of design and web development work.
• Proficiency in graphic design software such as CorelDraw, Adobe Photoshop, Illustrator, and InDesign.
• Strong understanding of web development frameworks.
• Knowledge of user interface (UI) and user experience (UX) design principles.
• Excellent creativity and artistic skills, with the ability to balance aesthetics and functionality.
• Effective communication and collaboration skills to work with team members and understand project requirements.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Attention to detail and a commitment to delivering high-quality designs and functional websites.

Confidentiality:

• The graphic artist and web designer shall maintain strict confidentiality regarding any proprietary or sensitive information accessed during the course of their work.

Intellectual Property:

• All design work and web development assets created by the graphic artist and web designer during the contract period shall become the property of the organization/company.

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Responsibilities

• Manage the assigned Computer &Copier Service team members
• Lead, coach and train team members
• Develop and implement strategic initiatives for team
• Be an escalation point of contact to handle issues and involve direct leadership as needed
• Monitor team coverage, oversee personnel time off approval, make sure back-ups are in place and redistribute work to cover when others are out
• Monitor staffing and equipment needs
• Conduct performance reviews and make compensation decisions
• Monitor direct reports call screens, work load and call activity to meet and exceed our client s expectations
• Manage and meet established metrics and team benchmarks
• Provide weekly metrics and reports to the Director Computer & Copier Service Manager regarding the team s performance
• Attend required company and departmental meetings
• Perform other related duties as assigned by Director.

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Responsibilities

• Run machines to test parts functioning
• Manage tool kit, supplies and accurate inventory
• Conduct preventive maintenance and photocopiers adjustment
• Troubleshoot equipment for identifying malfunctions cause
• Complete invoices and expense reports on time
• Troubleshoot clients’ problems with high quality solutions
• Set up hardware
• Install software
• Maintain and repair technological equipment
• Manage software in computers and networks
• Ensure privacy and data protection
• Perform regular upgrades
• Perform troubleshoot activities
• Install well-functioning LAN/WAN and other networks
• Manage network components (servers, IPs, etc.)
• Manage and implement security solutions
• Create records of repairs and fixes
• Provide technical support
• Train and collaborate with other team members.