Job Vacancies at Westfield Consulting

Responsibilities

• Take responsibility for leading consulting engagements that help our clients articulate transformational strategies, identify, design, and implement creative business solutions.
• Identify changes and recommend solutions that will typically involve a combination of customer, process improvement, digital transformation, and operational excellence outcomes.
• Manage the day-to-day effort and work of the delivery team.
• Lead workshops and present insights and recommendations enabled by strategic thinking, technical knowledge, and strong and clear communication skills.
• Take responsibility for delivering high-quality deliverables and outcomes for our clients.
• Contribute to the development of methodologies, tools and thought leadership papers.
• Undertake and lead business development activities including the creation of compelling and differentiated value propositions in opportunity pursuits.
• Support a high-performance culture through coaching and mentoring colleagues as they grow their capabilities, careers and client service impact.

Requirements

• A minimum of a Second Class Upper Degree.
• A Master’s Degree is an added advantage.
• A minimum of 8 years of relevant work experience in one or more of the following industries: financial services, technology, FMCG, telecoms, or management consulting.
• Experience in at least one of the following strategy consulting areas: strategic growth, operational and performance improvement, digital strategy, or other relevant strategy experience.
• Good understanding of digital and emerging technologies.
• Demonstrable experience leading project teams is a critical requirement.
• Strong people management and development skills.
• Ability to plan, structure and prepare client-ready deliverables.
• Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems.
• Excellent facilitation and presentation skills.
• Excellent written and verbal communication skills.
• Very good proficiency in MS Office suite is essential.

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Job Role

• Support clients on their customer experience and digital transformation journeys
• Help clients define and deliver transformational experiences for their customers and employees that drive innovation
• Lead delivery of engagements and take responsibility for project teams Lead client workshops and projects using collaborative methods such as design thinking and agile methodology
• Present insights and recommendations enabled by strategic thinking, technical knowledge, and strong communication skills
• Build and maintain relationships between our client and their client teams/stakeholders
• Contribute to business development efforts, lead proposal development, and support the development of client offerings
• Contribute to thought leadership and knowledge management
• Mentor and provide professional development opportunities for junior team members.

Requirements

• A minimum of a Second Class Upper Degree
• A Master’s Degree is an added advantage digital
• A minimum of 8 years of relevant work experience in one or more of the following industries: financial services, FMCG, technology, telecoms, or management consulting
• Experience across digital strategy and delivery, customer strategy, customer experience design, journey design, business transformation, innovation, and product development/management
• An understanding of design thinking methodologies and its application to UX/CX
• Experience or qualifications in Agile would be a plus
• Demonstrable experience leading project teams is a critical requirement
• Strong people management and development skills
• Ability to plan, structure and prepare client-ready deliverables
• Demonstrated ability to apply structured thinking and analysis techniques to complex and ambiguous problems
• Excellent facilitation and presentation skills
• Excellent written and verbal communication skills
• Very good proficiency in MS Office suite is essential.