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  • Posted: Nov 23, 2020
    Deadline: Dec 31, 2020
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    Rossland Consulting Limited provides business development services (BDS) to clients in the private and public sectors within and outside Nigeria. In 2013, it expanded the scope of its services to include professional Background Screening and Business Brokerage thus making Rossland Consulting an integrated business development service provider of industry pro...
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    Customer Service Manager

    Location: Wuse 2, Abuja (FCT)

    Job Description

    • As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
    • You’ll also be expected to know your company’s products and policies inside out and be able to communicate it to other members of staff.
    • Because customer services jobs can encompass a range of industries, your daily tasks may change.

    Responsibilities

    • Support the Company’s goal for a wide company customer service policy.
    • Responsible for the day to day management of the Customer Services Unit.
    • Providing leadership and direction to the Customer Services Unit.
    • Introduction and improvement of possibilities to measure customer satisfaction
    • Derivation of ways to improve the level of satisfaction
    • Communication with customers via telephone, email, letters or face-to-face meetings
    • Providing help and advice to the respective customers
    • Ensures that orders or transactions are correctly processed and to answer questions or resolve customer complaints
    • Discussion with managers from other departments to agree on possible improvements

    Requirements

    • Degree in Business / Economics, Marketing, Management or Business related fields
    • 5 - 10 years work experience.
    • Practical experience in customer service role and position.
    • Ability to listening as well as communicate with the customer in a professional and service- oriented way
    • Good problem-solving and decision-making skills
    • Ability to stay confident, polite and patient in challenging situations
    • Good self-presentation when meeting the clients
    • Knowledge of conflict resolution techniques

    Salary
    N300,000 Monthly.

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    Customer Service Officer

    Location: Jabi, Abuja (FCT)

    Job Requirements

    • Must have minimum of B.Sc or HND qualification with 2-4 years work experience
    • Must have worked as a receptionist or customer service officer in previous organisation
    • Excellent communication and computer skill
    • Must be very smart and hard working
    • Must be able to work under pressure
    • Must be able to work without supervision
    • Must reside in Abuja especially within Maitama.

    Salary
    N40,000 / month.

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    Marketer

    Location: Jabi, Abuja (FCT)

    Job Requirements

    • Candidates should possess HND / BSc with 1 - 2 years work experience.
    • Must have similar working experience in similarfield
    • Must be very smart and hardworking
    • Must have Excellent Communication and Computer Skill
    • Must be able to work without Supervision
    • Must be Teacheable and be a fast learner
    • Must reside in Abuja Especially Around the job location.

    Salary
    N40,000 / month.

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    Chief Financial Officer (CFO)

    Location: Wuse 2, Abuja (FCT)

    Job Description

    • We are looking for an experienced Chief Financial Officer or CFO to perform effective risk management and plan the organization’s financial strategy. It is a very important and complex role since an organization can only survive if it actively investigates and safeguards its finances.
    • A CFO must be well-versed in all aspects of financial management ranging from simple accounting to broad investment and risk management. The goal is to protect the company’s revenues and profits to achieve full financial control and sustainable growth.

    Responsibilities
    Our ideal candidate will be responsible for:

    • Designing and driving the company’s financial planning
    • Perform risk management by analyzing the organization’s liabilities and investments
    • Decide on investment strategies by considering cash and liquidity risks
    • Control and evaluate the organization’s fundraising plans and capital structure
    • Ensure cash flow is appropriate for the organization’s operations
    • Supervise all finance personnel (controllers, treasurers etc.)
    • Manage vendor relationships
    • Prepare reliable current and forecasting reports
    • Set up and oversee the company’s finance IT system
    • Ensure compliance with the law and company’s policies.

    Requirements

    • Proven experience as head of finance/ CFO or relevant role
    • In-depth knowledge of corporate financial laws, risk management and investment management practices
    • Excellent knowledge of data analysis tools and forecasting methods
    • Proficiency in Office Collaboration tools
    • Ability to draw up strategic plans, provide strong leadership and solve problems
    • Excellent communication and people skills
    • First degree in Accounting or Finance related field, Second degree (MBA / MSc) in Finance related field
    • Professional certifications (ICAN / ANAN / ACCA /CIMA / CMA / CFA)
    • 7 - 10 years Experience.

    Salary
    N450,000 / month.

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    General Manager (Construction)

    Location: Wuse 2, Abuja (FCT)

    Job Description / Responsibilities

    • You will be responsible for the technical success of the company and ensure that suitable project management systems are in place to achieve scheduled milestones.
    • In this position, you will manage business risk throughout all aspects of the company’s projects activities. Establish work plan for each phase of project, confer with project team to outline work plan, assign duties, responsibilities, and scope of authority.
    • Oversee the co-ordination of projects by the project team to ensure project progresses on schedule.
    • Whilst serving as the lead figure for technical success of the company, you will deploy strong operational, analytical, and influencing skills as you will manage a wide array of capital projects and partner directly with leaders across business units and functions.
    • We need a critical thinker with strong analytical and estimating skills who can dive deep into the details.

    Requirements
    What you will need:

    • Master's in Business Administration
    • At least 10-15 years of experience in construction.
    • Strong critical thinking, analytic reasoning, and creative problem-solving skills for complex problems.
    • Working knowledge of modular construction practices and safety requirements sufficient to manage all phases of project planning, construction and renovation
    • Experience managing a large volume of construction projects.
    • “Get it done” attitude. You will succeed in this role if you are a self-starter who is resourceful, collaborative, and solution oriented.
    • Ability to work independently and to plan, to organize and achieve priorities when performing work. You have a strong attention to detail.
    • Exceptional communication, project control and organization skills with sound judgment in resolving matters of high complexity across multiple departments.
    • Skilled in long and short term planning. Analytical ability to resolve challenges with permanent and temporary solutions.
    • Demonstrated history of success in leading a team and managing multiple projects.
    • Advanced Excel / PowerPoint skills, Microsoft Word, Outlook, etc.

    Salary
    N650,000 / month.

    go to method of application »

    General Manager (Renewable Energy)

    Location: Wuse 2, Abuja (FCT)

    Responsibilities

    • Develop and coordinate the company’s solar projects.
    • Create project development schedule, project proposals and quotes, project budgets and financial analysis for the company.
    • Manage installation schedules and take off time lines.
    • Manage a highly motivated and sales performance focused team to meet and exceed the Nigerian customer requirements.
    • Build and maintain relationships across the landscape of Renewable Energy stakeholders in the Nigerian market, including relevant regulators, legislators, and Renewable Energy market authorities to ensure compliance with local requirements.
    • Represents the company externally with government, statutory/regulatory bodies and business partners/allies.
    • Develop and manage sales forecasting, reporting and planning processes in line with ASolar Systems Nigeria Limited’s framework.
    • Position A Solar Systems Nigeria Limited for success beyond the Nigerian market.
    • Identify means to reduce costs, minimize risks or increase efficiency of solar installation projects.

    Requirements

    • 10 years minimum relevant work experience in renewable energy
    • A strong ability to understand complex business operations, business transactions, and credit requirements.
    • Excellent interpersonal skills at all levels, including people-management, leadership and both written and verbal communication skills.
    • Ability to be sensitive to ethnic differences.
    • Must be familiar with computer software programs.
    • Working knowledge of solar energy, battery systems, renewable power, and grid markets
    • Fluent in English.
    • Master's Degree qualification.

    Background / Skills:

    • Demonstrated performance of sales/business development in the Solar Energy market
    • Experience in developing sales programs direct to consumers, through partners and projects.
    • Experience in launching new energy-related business/products.
    • Excellent communication and documentation skills in English
    • Demonstrated ability for highly independent operation
    • Ability to execute many tasks in parallel
    • Ability to motivate a team around specific goals
    • Ability to work in a cross-functional organization, working closely with engineers, business operations, sales, service, engineering and other groups.
    • Deep passion for innovations on solar energy.
    • Travel required.

    Salary
    N650,000 / month.

    Method of Application

    Interested and qualified candidates should send their CV to: jobs.rossland@gmail.com using the job title and location as the subject of the Email

    Note: Only Qualified Candidates will be Shortlisted

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