Latest Vacancies at Oak Exclusive Designs Ltd

Job Summary

• Oak Exclusive Designs Limited is seeking a highly organised and experienced Store/Warehouse Manager to oversee inventory management, logistics, and warehouse operations. The ideal candidate will ensure efficient storage, accurate stock control, and smooth distribution of our products.

Key Responsibilities

• Oversee daily warehouse and store operations, ensuring efficiency and accuracy in stock management.
• Maintain and update inventory records to prevent stock discrepancies.
• Supervise the receipt, storage, and dispatch of goods while ensuring quality control.
• Implement best practices for stock handling, storage, and warehouse safety.
• Coordinate logistics, deliveries, and supply chain activities to optimise efficiency.
• Ensure adherence to company policies.
• Conduct regular stock audits and generate reports for management.
• Ensure compliance with health and safety regulations.

Requirements

• Proven experience in warehouse/store management, preferably in the apparel or manufacturing industry.
• Strong leadership, organisational, and problem-solving skills.
• Proficiency in inventory management systems (preferably Zoho Inventory) and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and teamwork skills.

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Job Summary

• We are looking for a Customer Care Officer to provide excellent customer support and maintain strong relationships with our clients. The ideal candidate will be responsible for handling inquiries, resolving complaints, and ensuring customer satisfaction.

Key Responsibilities

• Serve as the first point of contact for customers, responding to inquiries via phone, email, and social media.
• Address customer concerns and resolve complaints efficiently and professionally.
• Provide product and service information to customers.
• Process orders, returns, and exchanges while coordinating with relevant departments.
• Maintain accurate customer records and track interactions using CRM tools.
• Gather customer feedback to help improve services and products.
• Assist in sales and promotional activities by engaging with customers.

Requirements

• HND or relevant qualification in Business Administration, Communications, or a related field.
• Previous experience in customer service, preferably in retail, manufacturing, or e-commerce.
• Strong communication and interpersonal skills.
• Ability to handle difficult situations with professionalism and patience.
• Proficiency in Microsoft Office and CRM software.
• Excellent problem-solving abilities and attention to detail.