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  • Posted: Feb 9, 2018
    Deadline: Not specified
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    Max Migold Ltd is a physical facilities advisory, training, inspections and technology solutions firm targeting a niche clientele of Multi-national and Nigerian organizations who yearn for best value creation, cost optimization, sustainability, and human capital development. We provide practical results-oriented consulting and training that translate into im...
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    Facilities Coordinator

    Details:

    DEPARTMENT: Facilities Management
    DIRECT REPORTS: Technicians
    REPORTS TO: Site Manager

    ROLE SUMMARY
    The Facilities Management coordinator is a strategic role within the facilities management unit geared towards providing support to the site Manager. The role is focused on management of every facet of the organization’s facilities by ensuring the smooth running of daily facilities operations and providing technical support towards achieving the strategic mandate of the FM department in achieving unparalleled customer (internal & external) service. This role also ensures that all work activities are guided by the organization’s stipulated standards and in accordance with the health safety and environment procedures.

    Qualifications

    • BSc degree in Estate Management, Electrical Engineering and another related degree.
    • Master in Facility management / professional qualifications: IFMA Or BIFM certification will be an advantage
    • 3-5 years’ experience in managing corporate/ commercial facilities.

    Skill Requirement

    • Strong oral and written communication skills
    • IT Savvy
    • Good project management and problem-solving skills
    • Good troubleshooting skills
    • Self-motivated and the ability to multitask in a fast-paced environment.
    • Detail oriented with strong organizational skills and the ability to plan and prioritize work schedules according to deadlines.

    RESPONSIBILITIES

    • Responsible for coordinating, prioritizing and overseeing the completion of reactive and planned activities along with ensuring that clients (internal & external) are provided with reliable services and achieves value for money through effective cost saving measures whilst meeting the operational needs
    • Conduct daily facilities/site inspections and provide required data for management use.
    • Ensure all contractors are supervised and provide risk assessment for all project based activities are  strictly in line with standard project management methodologies and HSE processes and procedures.
    • Ensures that all requests from various users/department within the organization are dealt with in a timely manner and in accordance with stipulated service level agreement.
    • Supervises Maintenance tasks to meet the requirement of statutory and regulatory legislation, quality and service level agreement requirements.
    • Monitors operational performance of service providers including maintenance and security operations in line with processes and procedures to achieve optimal efficiency and also escalates issues to the facilities manager as and when required.
    • Monitors and track the facilities management budget on regular basis.
    • Coordinating and ensuring that appropriate method statement and risk assessment for various work types in line with the organization standards are effectively implemented.
    • Serves as the liaison personnel with finance department (Inventory unit) towards ensuring that the share information of Asset Register/ Asset tagging is constantly with all facilities management details. Captures FM information for implementing proper Asset Management processes and procedures.
    • Trend facilities critical systems towards ensuring optimum system reliability.
    • Responsible for conducting Facilities Condition Assessments and collating reports for organization’s facilities per time and as required.
    • Ensures that invoices for services rendered are duly submitted for payment processes

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    Help Desk and Inventory Personnel

    • Job Type
    • Qualification
    • Experience 2 - 5 years
    • Location Lagos
    • Job Field Logistics 

    Department: Facilities Management
    Reports to: Facilities Coordinator

    Role Summary

    • Respond and provide technical assistance and support for incoming queries and issues either in person or over the phone also receives and record new stock as it comes into the premise and manages entire stock inventory which includes consumables, materials and equipments.
    • Monitor re-order level for all stock and be the frontline for procurement.

    Responsibilities

    • Devise ways to optimize inventory procedures, maintain records of receipt as well as the issuance of items coming in and going out of the premises or warehouse to ensure accuracy and completeness.
    • Analyze data to anticipate future needs and be involved in the reconciliation of physical stock with the stock in the system.
    • To undertake the function of stock taking and confirm the periodic stock on a regular basis by working closely with the designated staff members.
    • Responsible for the supervision and offloading process, the subsequent arrangement of merchandise, material, etc., and consignment so that it can be accessed and identified easily.
    • Good records taking to ensure the correct and timely valuation of the inventory and to be involved in directing and managing procedures related to offloading, packing and unpacking.
    • Place orders to replenish stock avoiding insufficiencies or excessive surplus
    • Inspect the levels of business supplies and raw material to identify shortages
    • Take daily record of deliveries and usage to reconcile inventory and collaborate with warehouse employees and other staff to ensure business goals are met.
    • To oversee that the arrangement of goods has been done in an orderly system within the stock location system so that the stock can be stored easily and retrieved whenever there is a requirement.
    • Provide first level contact and maintain a high level of courteous customer service at all times.
    • Assist customers and staff to enquires or complaints and track, route and redirect problems and complains to the correct.
    • Work closely with the facilities coordinator in management and supervision of goods brought in and out of the premises.
    • Properly familiarize the building space and activities so accurate directions can easily be given to visitors.
    • Ensures that the facility coordinator is in the loop of all the activities within the warehouse.
    • Ensure proper recording, documentation and closure and properly escalate unresolved queries to the next level of support
    • Respond to queries via chat, email or phone call.
    • Utilize excellent customer service skills and exceed customers’ expectations
    • Follow-up to ensure close-out of all user’s complaint on all complaint received towards achieving 100% customer satisfaction.

    Qualification

    • B.Sc in Accounting, Logistics or other business-related fields.
    • A professional qualification will be an added advantage.
    • 2-5 years working experience in a similar or related position.

    Skill Requirement:

    • Good customer relations
    • Oral and written communications skill
    • Report writing
    • Bookkeeping and documentation
    • Analytical
    • Ability to use Microsoft package ( Word, Excel, PowerPoint, etc)
    • Research ability
    • Problem Solving
    • Attention to details
    • Ability to work in a team.

    Working Condition

    • Working Condition includes sitting and standing for long hours, working indoors on the computer, close interaction with staff and visitors and must frequently update the facility coordinator.

    Physical Demands:

    • Physical demands include a lot of walking, sitting, standing and a bit of lifting etc.

    go to method of application »

    Mechanical and Plumbing Technician

    Department: Facilities Management
    Reports to:Facilities Coordinator

    Role Summary

    • Supervises the installation, repair, and maintenance of mechanical and plumbing systems and coordination of team members towards ensuring absolute service delivery

    Responsibilities

    • Ensuring that Health & Safety is first and foremost in all work activities. And Interprets company policies to workers and enforces safety regulations.
    • Provide technical guidance and support with Hands-on as the team installs, maintains, and repairs the building’s mechanical/plumbing systems and ensuring high standards.
    • Carry-out daily facilities inspections using the Facilities inspection checklist to ascertain the conditions of all mechanical/plumbing systems within the facility.
    • Responsible for daily monitoring of equipment and collation of data from this equipment where necessary tenable data trending for predictive maintenance strategy.
    • Prepare all required reports on a weekly, daily and monthly basis OR as required. Review work documentation (service orders, work orders, etc.) and ensure they are completed on time, staffed properly and the quality of work meets contract requirements and approved standards.
    • Review mechanical engineering drawings and refer issues requiring changes.
    • Assign job tasks and work as per mechanical/plumbing project schedules.
    • Provide technical support and hands-on of installation and workmanship & ensuring high standards for all Mechanical and Plumbing System
    • Guide, train, and monitor assigned employees as required, these include mechanical/plumbing staffs, hired labor
    • Supervise the installation, repair and maintenance of mechanical and water, plumbing systems; maintain records and files; prepare reports and ensure site documentation is kept up to date.
    • Work with the facilities coordinator in the proper planning and development of work schedules, equipment usage schedules, priority of plumbing expenditures, and procedures for plumbing systems maintenance
    • Work closes with the facilities coordinator in management and supervision of specialist subcontractors for jobs subcontracted (3rd party contractor)
    • Ensure compliance with Design and agreed materials.
    • Work closes with facilities coordinator in conducting the condition assessment on mechanical and plumbing equipment per time or as required
    • Ensure a Proactive work structure and that installation work is completed within agreed programmed limits.
    • Develop electrical material, labor forecasts, estimates, requisitions, and inspects materials. And ensure accurate database of mechanical/plumbing activities including material inventory records and electrical supplies
    • Ensure that all assigned working tools are safely kept and maintained.
    • Follow-up to ensure close-out of all user’s complaint on any mechanical and plumbing system related issues towards achieving 100% customer satisfaction

    Qualification

    • OND, HND, Trade Test Certificate.
    • 2-5 years mechanical and plumbing work experience.

    Skills:

    • Manual dexterity and physical demand
    • Mechanical know-how
    • Good problem-solving skill
    • Good communication skill
    • Ability to work in a team.

    Working Condition:

    • Working Condition includes foot and vehicle travel within the facilities for supervisory duties, communication with the other team member

    Physical Demands:

    • Physical demands include a lot of walking, climbing ladders to storage and as required, lifting, and bending, etc.

    Method of Application

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