Latest Vacancies at First Excelsia

Our client, a premium herbal products brand with nationwide reach, Human Resources Manager is looking for an experienced HR professional to bolster its people strategy, improve team performance, and support ongoing growth. The ideal candidate will excel at building strong organisational cultures, managing talent, and supporting high-performing sales teams.

Key Responsibilities

• Lead end-to-end HR operations including recruitment, onboarding, training, performance management, and employee engagement for a rapidly expanding workforce.
• Build and sustain a strong organisational culture that supports productivity, professionalism, and high-performing sales teams.
• Develop and implement HR initiatives that directly enable sales effectiveness, staff motivation, and organisational growth.
• Manage talent acquisition and workforce planning, ensuring a strong pipeline for critical sales and operations roles.
• Oversee performance management systems to enhance accountability, goal alignment, and continuous improvement.
• Provide strategic HR advisory support to management and frontline sales teams, ensuring seamless communication and operational alignment.
• Develop, update, and enforce HR policies and procedures in line with Nigerian Labour Law, internal standards, and best practices.
• Support conflict resolution, disciplinary procedures, grievance management, and employee relations with professionalism and fairness.
• Monitor and analyse HR metrics such as turnover, hiring timelines, performance trends, and engagement scores to guide leadership decisions.
• Champion a positive work environment through engagement initiatives, coaching, and staff welfare support.

Person Specification

• Minimum of a First Degree (BSc/HND) in Human Resources Management, Business Administration, Industrial Relations, or any related field.
• Professional HR certification (CIPM, PHRi, SHRM) or an MBA is highly preferred.
• 3–5 years HR experience, with 2–4 years supporting sales-driven or fast-paced commercial teams.
• Strong knowledge and interpretation of Nigerian Labour Law, HR best practices, and compliance requirements.
• Demonstrated experience in recruitment, onboarding, performance management, employee relations, and organisational culture development.
• Proven ability to support high-performing sales teams through structured HR systems and effective talent management.
• Excellent leadership, communication, coaching, and interpersonal skills.
• Strong problem-solving skills with the ability to manage pressure, resolve conflict, and maintain confidentiality.
• Tech-savvy, with practical experience using HR software, HRIS tools, and digital communication platforms.

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Our client, a premium herbal products brand with nationwide reach, is seeking a results-driven Branch Manager to lead frontline sales operations, manage a high-volume team, and drive consistent commercial growth. The ideal candidate must have a strong sales background, the ability to train and motivate large teams, and a track record of performing in fast-paced environments.

Key Responsibilities

• Oversee daily branch operations to ensure efficiency, operational excellence, and premium service delivery.
• Set sales targets, monitor performance, and drive the team to exceed revenue objectives.
• Develop and execute effective sales and marketing strategies to increase customer acquisition and brand visibility.
• Utilise CRM tools to track sales activities, manage customer data, and analyse performance metrics for informed decision-making.
• Prepare accurate sales, performance, and operational reports for management review.
• Lead, train, and motivate a large sales team to achieve high productivity and consistent results.
• Foster a culture of accountability, professionalism, and continuous improvement across the branch.
• Ensure strict compliance with organisational policies, processes, and customer service standards.
• Provide mentorship, coaching, and performance feedback to enhance staff capabilities and career growth.

Person Specification

• Master’s degree (M.Sc./second degree highly preferred) in Business Administration, Marketing, Management, or a related field.
• Minimum of 3–5 years’ hands-on experience in sales, including 2–4 years managing large teams (50–200+ staff).
• Proven track record of driving sales growth, achieving set targets, and leading successful marketing initiatives.
• Tech-savvy, with strong proficiency in CRM systems, reporting tools, and digital sales platforms.
• Strong leadership skills with demonstrated ability to manage people, resolve conflicts, and build high-performing teams.
• Excellent communication, interpersonal, and people-management skills.
• Ability to train, coach, and motivate sales staff at different performance levels.
• Strong analytical, organisational, and decision-making abilities.