Latest Vacancies at Fambes Diagnostics Ltd

The Role:  A Lab Technician is a professional who is involved in every aspect of laboratory work, from recording data to maintaining equipment. They're responsible for various tasks that follow strict guidelines and regulations, including protecting the accuracy and efficiency of experiments while keeping labs organized.

Responsibilities/Duties

• Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment.
• Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings.
• Recording all experimental data and test results accurately and in the specified format (written and/or electronic.)
• Organizing and storing all chemical substances, fluids, and compressed gases according to safety instructions.
• Maintaining daily logs and equipment record books.
• Cleaning, sterilizing, maintaining, and calibrating laboratory equipment.
• Order laboratory supplies, as needed.
• Providing technical support, when necessary.
• Keeping up to date with relevant scientific and technical developments.
• Conduct experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methods
• Maintain equipment and assist in ordering laboratory supplies
• Ensure that all safety guidelines are followed strictly at all times and maintain a clean and orderly environment

Qualifications: Medical Laboratory Technician. Must have a renewed 2023 License.

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The Role: A Marketing Executive, drives profit and promotes services and products through coordinated marketing campaigns. Primary duties include conducting product research, establishing brand awareness and improving customer relations. Research and develop marketing and sales strategies. Design, devise and implement targeted marketing strategies. Marketing executives are also responsible for maintaining customer relationships, tracking sales data, and creating performance reports.

Responsibilities/Duties

• Establish brand awareness and visibility
• Developing marketing and implementing marketing plans and strategies.
• Maintaining customer relations, and creating sales reports.
• Achieve team and individual financial targets.
• Ensure revenue and growth projections are achieved and/or surpassed by generating new businesses

Qualifications: OND, HND or BSc in a medical or health-related discipline. Experience in related job description is an added advantage.

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Gender: Female

The Role: A Front desk /Customer Service Representative is the first point of contact in an organization. The Customer Service Representative handles complaints, inquiries and provides appropriate solutions and information to clients, and follow up to resolve any issues their customers’ experience.

Responsibilities:

• Maintain expert knowledge about company products or services to best help customers.
• Following up with clients or customers
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Always maintain a positive, empathetic, and professional attitude toward customers.
• Respond promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Know our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Qualifications: OND, HND or BSc in Health Information, Health Records or Mass Communication. Work experience as Customer Service Manager, Sales Support Specialist, and Technical Support Specialist or Customer support is an added advantage.