Latest Vacancies at EZ37 Solutions

• Identify target customers, develop and implement sales strategies.
• Build a network to reach out to buyers and decision-makers in organizations.
• Leverage industry data and insights to lead customer engagements.
• Continually update prospective clients on programs and service offerings to add value to them.
• Participate in educational programs, general sales meetings, read professional publications, create personal networks, and get active in professional organizations to improve your job expertise.
• Develop and implement strategies for offering clients creative solutions.
• Develop and leverage relationships with partners so as to provide the best possible customer service.

Qualifications

• At least one year of sales experience is required (experience in a consulting firm)
• Strong interpersonal and communication abilities
• High business acumen
• Proven sales and negotiation skills

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Our Client, a leading restaurant is seeking to hire a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities

• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
• Proven customer service experience as a manager.
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Familiarity with restaurant management software, like OpenTable and Peach Works.
• Strong leadership, motivational and people skills.
• Acute financial management skills.
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus.

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Requirements

• To qualify the requests for learning and development (L&D) support through identifying core business problems then assessing, planning, designing, developing, and implementing the learning solution programs for the clients
• Creating bespoke programs up to exec levels of management that align with design and delivery methodologies.
• Implement various learning methods for clients (e.g., coaching, job-shadowing, online training)
• Leveraging multi-component learning solutions and support frameworks to embed learning, ensuring optimum results in a fast-paced   environment
• Define measurement strategies that link the L&D programs to tangible benefits and return on investment
• Generate and convert new businesses for the organization.
• End-to-end L&D solution delivery from design and implementation – to time, cost, and quality, as well as having a demonstrable track record of managing and delivering multiple projects at any one time.
• Conceptualize design and develop eLearning, Face-to-Face, and blended learning materials that are both engaging and innovative.

Skills & Qualification Required

• Previous experience in an L&D consultative role – strong client-facing experience
• Demonstrable ability to produce clear documentation, designs, and specifications
•  Experience in project management and budgeting
• Proficiency in MS Office and Learning Management Systems (LMS)
• Minimum of 3 years cognate expert