Latest Vacancies at Beauty and Fragrance Ltd

Role Responsibilities:

• Proactively offer professional make-up and skin care advice and cosmetic applications to maximize customer satisfaction.
• Conducting skin analysis and advising clients on the skin and body care.
• Applying make-up and advising clients on makeup application techniques.
• Selling and providing advice on cosmetic and skin care products.

• Assist customers with product choices, locating and providing information about products.
• Ensure proper merchandising of products and maintenance of store displays.
• Build and maintain customer relationships, striving always to achieve excellent customer service standards.
• Give information on products and prices
• Give advice and guidance on product selection to customers.
• Responsible dealing with customer complaints.
• Making appointments, maintaining client records and handling financial transactions.
• Ensure customer's shopping experience is enjoyable

Desired Qualities

Desired Skills and Experience:

We are interested in your 'people skills' and positive attitude just like your academic qualifications:

• Minimum of First Degree or National Diploma in a related discipline from a reputable tertiary institution
• Must be someone who is friendly, good with people, and who has a general interest in or passion for the beauty industry. 
• Must have industry knowledge and the ability to sell.
• A willingness to learn about company product line
• Should be of a smart appearance and articulate
• Able to work as part of a team
• Must have an outgoing, friendly and engaging personally
• Good Experience of working with the public.
• Be ready to give the ideal energy needed for the role.
• Knowledge of beauty industry and strong customer service skills.

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Details:

Job Description:

The Sales and marketing manager manages the day to day sales and marketing activities of the organisation and long-term marketing strategy for the company. Job duties are but not limited to;

Role Summary:

• Prepare, implement sales and marketing plan, programme and budget both short and long range to ensure profitable growth
• Formulate and execute category brands and portfolio strategy for both new and existing products
• Execute all communication initiatives
• Collaborates with the MD in establishing and recommending the most realistic sales goals for the company.
• Manages an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives.
• Establishes and manages effective programs to compensate, coach, appraise and train sales personnel.
• Work with communication agencies, associates, consultants and all external and internal stakeholders to deliver the right marketing mix to consumers/shoppers in keeping with the organizational goal
• Lead ideation and innovation effort that meets business and brand objectives.
• Lead all consumer/shoppers and market research initiatives
• Analyse consumer trend, category and market dynamics, internal data and competitive intelligence thereby influencing organization and category strategy
• Develop a deep understanding of consumer/shopper motivation and reflect this in all products communication that emanates from the company
• To be responsible for developing and maintaining sales and marketing strategies to meet agreed company objectives.
• To evaluate customer research, market conditions, competitor data and implement marketing and sales plan alterations as needed.
• To oversees all marketing, sales, advertising and promotional staff and activities.

Desired Qualities

Desired Skills and Experience:

Applicants must possess/satisfy the following:

• First Degree in Marketing, Economics, Business administration or other Sales/Marketing/ business related course from a reputable tertiary institution
• Membership of Sales/Marketing or a related professional body is desired
• Must possess a minimum of 2 years cognate experience in  Sales/marketing and brand management in an FMCG or a Luxury goods environment
• Applicant must have the requisite managerial skills and good knowledge of  Sales and Marketing
• Must be proficient in the use of Microsoft Excel and Powerpoint
• Must have an excellent presentation skill and budget management skill
• Must be able to develop deep consumer insight and reflect this in Sales and marketing plan
• Must be very outgoing and trendy
• Professional appearance and demeanour, high level of business acumen, exceptional leadership, interpersonal, motivational and managerial skills with a mastery in written communication and presentations
• A good understanding of -and enthusiasm for beauty and fragrances is an added advantage
• Ability to work flexible schedule to meet the needs of the business

• Be ready to give the ideal energy needed for the role

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We are looking for a qualified Spa therapist to provide professional and engaging wellness therapies and massage treatments to our clients.

Job Description

• Performing facial or body massage and treatments, including spa therapy (body treatments, massages, facials, waxing and manicure/pedicure), reflexology and aromatherapy.
• Must be an expert in therapeutic facial and body care, with a strong understanding of key body systems, skin biology, anatomy and cosmetic chemistry.
• Must be able to perform therapies to address specific conditions.
• Will work with a range of equipment and products, such as performing microdermabrasion or using hot wax, and must have knowledge of using the equipment and products in their correct usage and handling to perform these treatments safely.

• Making appointments, maintaining client records and handling financial transactions.
• Selling and providing advice on cosmetic and skin care products

• Provides a range of non-medical face, body and relaxation treatments customized to a client’s needs, and recommend appropriate products and after-care.
• Maintain equipment and sample inventory of products
• Keep documentation and maintain clients files
• Keep a clean and stocked room
• Acknowledge and respond to relevant customer queries, needs and expectations
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on the administration on any arising issues
• Apply best practices and be up to date with market trends

Desired Qualities

Requirements

• A degree in Health science or in a related discipline
• Current license in aesthetics or physiotherapy will be an added advantage
• Proven work experience as a Spa therapist
• Experience in sales will be considered an asset
• Excellent knowledge of English language
• Communication and customer service skills
• A positive attitude is required
• Good computer skills are required
• Good people skills (friendly and welcoming)
• Good communication skills
• Commercial awareness
• High standards of personal hygiene and grooming
• Must possess the right energy and stamina needed on the job

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Job Description:

The ideal candidate will be primarily required to:

• Ensure customer's shopping experience is enjoyable

• Assists customers with finding products that meet their needs and sell customers as many products as possible.

• Give advice and guidance on product selection to customers

• Suggest products to customers, explain how products works, demonstrate how to use products, performing makeovers if necessary, and operating the cash register if assigned

• Responsible dealing with customer complaints.

• Greet customers entering the Store and appreciation for patronage
• Arrange customer orders and deliveries
• Order new products through the store Manager and manage inventory.
• Stock shelves, clean floors and organize sales areas.
• Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
• Answer customers' questions, and provide information on procedures or policies
• Recruit new customer every day and give them an exceptional experience to come back
• Advise on the availability of stock and special promotions

• Give information on products and prices

• Make sure goods are attractively displayed

Desired Qualities

We are interested in your 'people skills' and positive attitude just like your academic qualifications:

• Minimum of First Degree or National Diploma in a related discipline from a reputable tertiary institution
• Must be someone who is friendly, good with people, and who has a general interest in or passion for the beauty industry. 
• Must have industry knowledge and the ability to sell.
• A willingness to learn about company product line
• Should be of a smart appearance and articulate
• Able to work as part of a team
• Must have an outgoing, friendly and engaging personally
• Good Experience of working with the public.
• Be ready to give the ideal energy needed for the role.
• Knowledge of beauty industry and strong customer service skills.