Latest Jobs at the Concept Group

Responsibilities

• Reviewing & analyzing the creditworthiness of all potential customers based on risk criteria.
• Performing various departmental functions including loan covenant monitoring, risk rating, audit preparation and recovery when assigned by HOD
• Carrying out due diligence on Potential Clients.
• Reviewing application for credit facilities with a view to point out deviations from the company’s credit policy and highlight quality assurance issues in credit proposals received from business areas.
• To evaluate all quantitative details in the applications with a view to make objective decisions based on empirical facts from financial information evaluated.
• To communicate to the business areas the credit corners and the quality assurance issues for responses/resolutions.
• Ensure Credits requiring amendments are communicated to the business areas to amend as appropriate.
• Detecting fraudulent applications with falsified/forged documents.
• Ensuring that all credit approvals, KYC are in place documentation is duly executed and that the company’s interest is well protected.
• Conducting credit search (CRS & CRC Report) on credit bureau database.
• Conducting Email Verification & preparing Transaction Consummation Report.
• Reviewing transactions for final checklist and approval.

Requirements

• Interested candidates should possess a Bachelor’s Degree with 2 years experience.

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Job Summary

• The Business Process Analyst is tasked with analysing, designing, and enhancing business processes to drive efficiency and cost-effectiveness within the Business Operations unit. 
• This role supports data-driven decision-making and assists in achieving the organization’s strategic objectives through streamlined operations.

Scope and Impact

• Analysis and redesign of business processes for operational efficiency
• Project management for process improvement initiatives
• Collaboration with other departments to ensure process alignment.

Duties & Responsibilties
Process Analysis and Design:

• Evaluate and document current processes, identifying inefficiencies and improvement opportunities.
• Conduct data-driven assessments to understand workflow bottlenecks and redundancies.
• Create and maintain detailed process maps and documentation to support redesigned workflows.

Process Improvement Implementation:

• Work with the Operations Implementation and People Performance Executive to roll out recommended process improvements.
• Oversee implementation timelines and allocate resources for process change projects.
• Test new processes, gathering feedback to continuously refine workflows.

Project Management:

• Lead end-to-end process improvement projects, including planning, resource allocation, and monitoring progress against timelines.
• Utilize project management tools to track milestones, ensure deadline adherence, and manage resources effectively.
• Communicate project updates, challenges, and achievements to the Head of Business Operations.

Reporting and Performance Monitoring:

• Develop and maintain metrics to assess the impact and effectiveness of implemented processes.
• Prepare reports on performance trends, providing insights and recommendations for further optimization.
• Ensure compliance of implemented processes with Nigerian regulatory and internal standards.

Qualifications

• Interested candidates should possess a Bachelor's Degree with at least 2 years work experience.

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Job Summay

• As a Growth Manager within our financial services organization, the incumbent will play a pivotal role in driving market growth, enhancing product reach, and optimizing the performance of our product portfolio. 
• This position requires a strategic thinker with a deep understanding of financial markets, a passion for innovation, and the ability to collaborate across multiple team to deliver high-impact, market-leading financial service solutions that align with our market growth objectives

Scope an Impact

• The Growth Manager role encompasses strategic planning, market growth initiatives, with a focus on expanding product reach and enhancing operational efficiency. 
• This position significantly influences the effectiveness of our product portfolio, drives competitive market positioning, and ensures organizational adaptability to evolving market dynamics. 
• The role contributes to strategic decision-making, financial performance optimization, and proactive responses to customer demands

Duties and Responsibilities
Target Market Strategy and Growth:

• Develop and execute growth strategies specific to target markets to achieve the desired growth objectives and set KPIs
• Oversee the entire growth strategy, coordinating with various internal and external stakeholders in driving the target market growth
• Responsible for identifying growth opportunities and implementing strategies to capitalize on them
• Utilize data-driven insights to identify growth opportunities and optimize performance in the target market
• Analyze market trends and competitor strategies to identify growth opportunities and oversee the implementation of initiatives to drive the desired market growth
• Carry out product users' needs and to identify growth opportunities to drive performance improvements
• Design and implement metrics to monitor the success of processes, and refine the process on actual

Product Lifecycle Management:

• Manage the end-to-end product lifecycle, from conceptualization to retirement, ensuring maximum market relevance and profitability.
• Regular update of the Product Requirement Documents (PRDs) to adapt to changing market needs.
• Develop rigorous testing protocols to ensure quality assurance and market readiness.
• Formulate customer retention strategies to drive loyalty and enhance product lifecycle value.

Market, Data-Driven Analysis & Recommendations

• Analyze data on customer acquisition, retention, and revenue growth 
• Develop data-driven recommendations for product improvements, new features, and marketing strategies

Effective Collaboration and Stakeholder Management:

• Collaborate with Offline Sales teams to expand product reach through effective recruitment and offline sales channel
• Gather continuous feedback from the offline Sales team on product performance to inform the development and align with market needs
• Support offline Sales Channels in developing and implementing effective go-to-market strategies
• Work closely with Business Operations to enhance processes, streamline product rollout, and increase operational efficiency

Product Adoption Channels Optimization:

• Develop and implement initiatives to introduce new viable channels for product adoption.

Requirements

• Bachelor’s Degree in Finance, Business, or a related field. Relevant certifications (e.g., CFA, CFP) is a plus.
• Proven experience (3+ years) in product management, and experience in financial products an added
• Strong understanding of financial markets, investment products, and regulatory frameworks
• Excellent Analytical strategic thinking, and problem-solving skills.
• A desire to understand consumer behavior and mindset
• Curious about metrics, execution processes, and keeping an eye out for details
• Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines
• Familiarity with agile development methodologies is an advantage.

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Job Summary

• The Senior Channel & Partnership Manager plays a critical role in driving the strategic vision of the company’s digital channels by managing third-party service providers, ensuring operational efficiency, and optimizing these channels for business growth.
• This role requires a proactive leader who can manage vendor relationships, oversee digital channel performance, and ensure the seamless integration of digital platforms into the company's ecosystem.
• Reporting directly to the Head of Business Operations, the Channel & Partnership Manager will also collaborate with various internal teams to ensure alignment with business objectives and regulatory requirements.

Job Scope

• The Senior Channel & Partnership Manager will be responsible for overseeing and optimizing the company’s digital channels, ensuring the smooth integration and operation of third-party services tied to key platforms such as the Wealth Management Portal, Credit Portal, USSD, and other digital sales channels.
• This role involves managing relationships with internal and external stakeholders, including vendors and cross-functional teams, to ensure the success of the company's digital offerings.
• The manager will also ensure regulatory compliance and work closely with product and business teams to maximize the efficiency and growth of digital channels.

Duties & Responsibilities
Channel Management:

• Oversee the performance of the company’s digital channels (Wealth Management Portal, Credit Portal, USSD, etc.) and ensure they are fully optimized for business growth and operational efficiency.
• Continuously evaluate the performance of these channels and provide recommendations for improvements.
• Ensure seamless integration and operation of third-party services with the company’s platforms.

Partnership & Collaboration:

• Build and maintain strong relationships with both internal teams (Product, IT, Business Operations) and external vendors to ensure smooth channel operations.
• Act as a liaison between the company and third-party vendors, ensuring that SLAs (Service Level Agreements) are met. 3. Vendor Relationship Management:
• Manage relationships with third-party vendors and outsourced software/application providers.
• Ensure timely updates, integrations, and issue resolution with vendors to ensure smooth operations of digital channels.
• Negotiate contracts and agreements with third-party service providers.

Requirements

• Bachelor’s Degree in Business, Information Technology, or a related field. An MBA or equivalent qualification is a plus.
• 7+ years of experience in digital channel management, vendor relationship management, or a similar role within a technology-driven organization.
• Proven experience managing third-party vendors and optimizing digital channels for business growth.
• Strong knowledge of the financial services industry and its regulatory requirements.
• Proficiency in project management tools and methodologies.

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Scope and Impact

• As a Digital Transformation Officer, will play a crucial role in supporting the transformation team in driving organizational change through the adoption of digital technologies and strategies. 
• The officer’s primary focus will be on assisting with the planning, execution, and monitoring of digital transformation initiatives to enhance operational efficiency, improve customer experiences, and drive business growth.

Job Summary

• The primary goal of the Officer is to drive an organization's digital success and ensure its continued relevance in a rapidly evolving digital landscape. 
• This requires strong leadership, strategic thinking, and the ability to navigate complex organizational structures and stakeholder relationships.

Duties & Responsibilties

• Developing and implementing a digital strategy that aligns with the organization's overall business strategy and goals. 
• Leading the organization's digital transformation efforts, including changes to business processes, culture, and organizational structure.
• Identifying and implementing new technologies and digital solutions that enable the organization to operate more efficiently, improve customer experience, and drive growth.
• Ensuring the organization's digital assets are secure and protected against cyber threats.
• Leveraging data and analytics to drive insights, inform decision-making, and identify new opportunities for growth and innovation.
• Building and managing cross-functional teams to execute digital initiatives. 
• Collaborating with other executives to ensure the organization's overall success and growth.

Qualifications / Requirements

• Minimum of a Bachelor's Degree in Computer Science, Information Technology, or a related field. 
• A Master's degree in Business Administration (MBA) or a related field is an added advantage
• Minimum of 3 years of experience in digital strategy development and execution, with a proven track record of driving digital transformation in a complex organization.
• Experience in the finance industry or a related field. 
• They should have a deep understanding of the finance industry's digital landscape and be familiar with the latest digital trends and technologies.
• Strong technical skills and be familiar with digital technologies, including cloud computing, artificial intelligence, data analytics, and cybersecurity.
• Strong leadership skills and be able to lead and motivate teams to achieve digital transformation objectives, excellent communication skills, both written and verbal, to effectively communicate with stakeholders across the organization.
• Relevant certifications in digital technologies, such as AWS Certified Solutions Architect, Certified Information Systems Security Professional (CISSP), or Certified Data Management Professional (CDMP) will be an added advantage.