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Job Purpose

• Manage and deliver the TB end-to-end product objectives within the country for Trade in alignment with global objectives for the product line, including financial and non-financial performance, enhancement of capabilities, product and client access future strategies, and oversight of risk and governance in alignment with the Product Head for Trade. 

Responsibilities
Financial Performance and Profitability:

• Directly responsible for product Profit & Loss within the country, and support as required the origination process.  Have clear responsibility over pricing for all trade products and management of assets, contingents, and for the allocation of Risk Weighted Asset (RWA)
• Work with the Regional Product Head in the management of the country Asset & Liquidity Committee (ALCO) in alignment with country TB Heads and Regional Product heads.   Monitoring market changes and pricing strategies.
• Drive in conjunction with regional product head, central revenue initiatives locally by ensuring that in country action plans are in place and revenue targets are achieved
• Determine standard product pricing and monitor collection of fee and NII across products for the country. 
• Develop jointly with the Sales team a local Product & Sales strategy to meet country objectives, in line with the overall Transaction Banking strategy
• Conduct ongoing competitor analysis to capture the opportunities, mitigate the threats and deliver financial performance. Recommend and plan actions to build or reinforce our competitive edge
• Drive end to end product performance, improving efficiency through the e-agenda, straight through processing, ensuring scalability to grow in the market.

Product Management and Development:

• Directly responsible for articulating the product strategy and executing product initiatives on the annual operating plan in country
• Directly responsible for understanding customer needs and develop the client value propositions that will address them across all client segments relevant for the market and feeding these needs into the Regional product teams.
• Sponsor launches of product enhancements, new products, channels or new platforms as required. Work jointly with Sales and Marketing to develop collaterals for local market, communicate product launches, organize customer events and develop a sales campaign strategy to ensure that the new products meet planned volume and revenue targets
• Ensuring training initiatives are executed in the country in line with the global commercialization agenda.   
• Identify and market-size new business opportunities and revenue pools and articulate the product and client access capabilities needed to seize a share of them
• Establish a strategy that drives a customer-centric view into Transaction Banking with activities including but not limited to focus groups, customer surveys and Voice of the Customer.
• Where relevant work with the Network team, to building of relationships with third parties to expand the product offering as set out in the country plan and look at ways of reducing cost of such relationships.

Commercialisation:

• Provide leadership to commercialize new and existing product offerings in the market.
• Directly responsible for commercialization of new product capabilities by ensuring commercialization plans, targets and infrastructure to maximize success for it launch
• Be a critical advocate, internally and externally for the Transaction Banking business with the commensurate presence, credibility and communication ability to manage internal and external stakeholders in the region externally (including client education and commercial opportunities) and internally across functions.
• Understand the needs of customers and prospects, and implement structures and solutions to meet these needs ensuring delivery of all SCB related capabilities,
• Provide ongoing support and training to Transaction Banking (TB) Sales, Corporate, Commercial & Institutional Banking, Global Market, Risk and Group Technology & Operation staff to provide assistance to facilitate the closure of large or complex deals.
• Maintain high level client interaction.  Approximately 20% of your time should be spent on client-related activities focused on strategic topics that help understand client needs and ensure an appropriate set of solutions delivered.

Leadership:

• Provide strong leadership to the in-country team
• Be a lead market advocate for TB participating and representing the Bank in industry bodies and market forums.
• Actively influence regulatory and public policy agenda through regular engagement with key regulators; be a point of reference in the region to give context to proposed regulations 
• Provide leadership, coaching and motivation to the team and ensure that members are adequately equipped and trained to handle their role and work effectively in a matrix organisation.

Risk & Governance:

• Identify and mitigate the Operational, Credit, Regulatory and Business conduct risks relating to TB products within the country.
• Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to BORF/CORGs
• Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition
• Ensure timely renewal of country addendums (CAs) to PPGs and proactively work with stakeholders to identify and quantify new and existing risks.
• Ensure compliance with all Client Due Diligence (CDD) and Anti-Money Laundry (AML) and Sanctions policies and procedures.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Transaction banking Business to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal:

• Central Product Management Team
• Africa and Middle East Transaction Banking Team (Segment/Business/Product/Sales Heads, Transaction Banking Sales, Product, Implementation, Business Risk, Corporate Service Manager etc)
• West Africa Corporate, Commercial & Institutional Banking, and its Business Partners (Credit – CRC, Finance – CFO, Legal and compliance, Group Technology & Operations, HR, Group Internal Audit)
• Relevant country committees (Asset & Liquidity Committee)
• Corporate Affairs marketing.

External

• Customers (across the breadth of the portfolio)
• Trade associations
• Vendors
• Infrastructure providers
• Trade and industry journals
• Competitors (industry initiatives)
• Regulators and Government agencies.

Requirement

• Candidates should possess relevant qualifications.

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The Role Responsibilities
Strategy:

• Drive full implementation and adherence to Financial Controls Policy across the West African Cluster (Nigeria, Ghana, Cameroon, Cote D'Ivorie, Sierra Leone and The Gambia) and also serve as a contact point/ Subject matter Expert to the Cost Centre / Account Owners on all requirements of the Financial Control Policy.
• Drive the GL accounts reconciliation process bank-wide ensuring completeness, timeliness of reconciliations at the right quality and ensure all material risks are identified, assessed, mitigated, monitored, and promptly escalated.
• Foster a culture of risk awareness by communicating clear standards of conduct and driving the message of zero tolerance for operational losses.

Business:

• Support the business in minimizing operational risks and losses, and ensure material operational losses are investigated to prevent recurrence per group policy.
• Partner with the business and support units on finance operational risk matters to ensure business growth is balanced with risk management and controls.
• Drive bank wide adherence to reconciliation requirements of the FCP.

Processes:

• Support the day-to-day controls & periodic monitoring of activities, timely identification and reporting of significant risks & losses, and effectiveness of risk mitigation actions.
• Continuously improve the operational efficiency and effectiveness of processes and drive the adoption of standardized reporting across West Africa.
• Maintain the PeopleSoft Financial Control System to ensure a robust reconciliation environment by ensuring that all accounts are appropriately owned and mapped,
• Ensure strong GL controls are in place by ensuring all dormant cost centres and accounts are monitored and closed at the FCP required frequency.
• Review of Manual Entries in TP Control Accounts.
• Ensure TP/ GL reconciliations are being tracked and resolved by TP owners.
• Drive the account maintenance process by ensuring proper FINETL rule engine and PSGL Rule Maintenance.
• Perform reasonableness review of high-Risk Accounts and ensure prompt escalation of any exceptions

People and Talent:

• Set appropriate tone and expectations in terms of ensuring effective financial controls.
• Work in collaboration with all reconcilers, approvers, and control partners.
• Serve as Secretary to FORTM and ensure all minutes are promptly circulated and action plans are tracked.
• Work with the colleagues to deliver specific projects and deliverables, as determined by the Country CFO, FCU Unit Head.
• Develop and embed a high-performance culture with specific focus on capability, effectiveness, and productivity.

Risk Management:

• Responsible for the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures. Assist in identification of operational risk for new products and new business, regulatory and thematic risks, and implementation of appropriate controls to mitigate those risks.
• Execute an effective risk management framework and promote a strong risk management and a compliance culture.
• Drive adherence to the operational risk management framework i.e. the identification, assessment, mitigation, control and monitoring of operational risk and control issues. In addition, monitor all material Operational Risk exposures and key external trends in accordance with Operational Risk Policies and Procedures and any directives, policies, and procedures.
• Ensure that material gross and residual risk exposures, control weaknesses, losses and near misses are reported to the FORC and Unit mangers as appropriate.
• Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs) and ensuring that proper action  plans are in place for recurring breaches.
• Monitor and ensure timely completion of ORF checks by the finance Teams, ensure escalation of exceptions noted if any, through appropriate forum.
• Perform reconciliation monthly on all Phoenix operational losses versus GL entries to ensure that all losses/recoveries are correct and/or accounted for on both sources and the Bank’s books and records.

Governance:

• Serve as the Back up to the Functional Operational Risk Manager and Secretary of Functional Operational Risk Committee (FORC).
• Assist in managing the Finance Operational Risk Forum (Country, Cluster, Region) by preparing all relevant reports.
• Ensure absolute adherence to country BAU FCU/OR reporting deadlines and effective business escalation from FORC to the Country Operational Risk Committee (CORC), Process Governance Committee etc.
• Create awareness and understanding of the regulatory framework in which the Bank operates and the regulatory requirements and expectation relevant to the role.
• Coordinate with Internal and Statutory Auditors in terms of all Financial Control and Risk related activities / framework and ensure all issues identified are promptly resolved.
• Ensure that all DOIs within the Finance are updated regularly to comply with the FCP manual.
• Manage peer reviews within the finance function; this may involve travel to other markets to conduct such reviews and share best practice.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards.
• Liaise with finance staff as required to ensure that Risk Acceptance Templates (RATs) are completed for material risks or control failures identified and passed to Senior Operational Risk Officer (SORO) for approval before submission to CORC for acceptance.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the teams in West Africa to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders:

• Selected partners, including CEOs.
• Regional and Country Finance Heads.
• Function Heads.
• Partners aligned to [product, segment, or function] in Risk, Legal & Compliance, Finance and Group Technology and Operations.
• All Staff with FCS responsibilities across West Africa.
• Country SORO for all countries in West Africa Cluster.
• BORMs for all countries in West Africa Cluster.
• Country Audit and Compliance Team.
• Country CIOs.

Other Responsibilities:

• Embed Here for Good and Group’s brad and value across West Africa.
• Perform other responsibilities assigned under Group, Business or Functional policies and procedures.

Our Ideal Candidate

• First Degree in Accounting, Finance, Economics, or any similar degree.
• Desirable - Professional certifications in Accounting, Professional Memberships in ICAN, ACCA.
• Work experience in financial control / operational risk functions of, internal audit of FIs or external audit from Big 4 firms.
• Cross team collaboration and leadership experience skills - proactive engagement with various units across different geographies.
• Languages: English, French.