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  • Posted: Jan 1, 2025
    Deadline: Jan 6, 2025
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  • Premium HR Solutions is a human resource consultancy company which offers strategic and effective HR solutions for small to medium sized businesses.


    Read more about this company

     

    Branch Manager

    Job Summary

    • You will be responsible for the effective management of the Bank branch, formulate and implement sales and marketing plans, ensure efficient operations, staff management, compliance with bank policies and procedures, other financial and administrative functions, and the profitability of the branch.

    Responsibilities

    • Formulate and implement localized sales and marketing plans in line with the Bank’s policy.
    • Plan and implement sales and marketing activities within the branch to grow the liabilities business and achieve sales targets.
    • Allocate branch resources effectively, including manpower, operational costs, promotion budgets etc.
    • Formulate directives of identifying business opportunities.
    • Develop and implement business and customer service strategies.
    • Manage operational risk, - identify, assess, mitigate, and control, ensure application of control measures to minimize risk exposure of the Bank.
    • Ensure deposit growth to obtain the bank’s deposit growth objectives by promoting the Bank’s services.

    Job Requirements

    • B.Sc. / HND in Finance, Accounting, Economics, or related discipline in a recognised university.
    • Minimum of 7 years’ continuous banking experience in sales and credit with at least 4 years in a supervisory role.
    • Experience as a Branch Manager in a commercial bank.

    Salary
    According to Banking Grade.

    go to method of application »

    Team Lead, Contact Centre

    Job Description

    • Manage large amounts of inbound and outbound calls in a timely manner
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Open Account for prospective customers
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our call center database in a comprehensible way
    • Meet personal/team qualitative and quantitative targets

    Job Requirements

    • Candidates should possess a B.Sc / HND in related filed with 5 -7 years' experience
    • Must be able to speak fluently communicate well.

    Method of Application

    Use the link(s) below to apply on company website.

     

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