Latest Jobs at PalmPay

About the Role 

• The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.
• This role combines commercial leadership, strategic thinking, and hands-on execution to build and manage merchant relationships, ensure compliance, and deliver financial performance targets. 
• You will act as the key regional representative, leading cross-functional teams to scale BNPL adoption, optimize partner performance, and deliver superior customer experience. 

Key Responsibilities  
Business Growth & Strategy:

• Develop and execute the regional business plan aligned with national BNPL strategy and revenue goals. 
• Identify new growth opportunities, merchant categories, and distribution channels. 
• Monitor market trends, consumer behavior, and competitor activities to inform strategy and product positioning. 

Partnership Management:

• Build and manage relationships with key merchants, aggregators, and payment partners. 
• Negotiate commercial terms, pricing, and marketing agreements. 
• Ensure partner satisfaction through regular engagement, performance reviews, and joint business planning. 

Operational Excellence:

• Oversee regional operations including merchant onboarding, compliance, and transaction performance. 
• Collaborate with product, risk, and finance teams to improve approval rates, repayment performance, and service quality. 
• Ensure adherence to company policies, credit risk frameworks, and regulatory requirements. 

Team Leadership:

• Lead, coach, and develop a team of sales and account managers. 
• Set clear objectives, monitor performance, and promote a high-performance culture. • Foster collaboration across internal teams including marketing, credit, product, and customer service. 

Financial Performance:

• Own and deliver on regional revenue, portfolio quality, and profitability KPIs. 
• Analyze financial metrics and prepare regular business performance reports. 
• Drive cost optimization and efficient allocation of regional resources. 

KPIs & Success Measures 

• Regional revenue growth and merchant acquisition targets. 
• Portfolio health (default rates, repayment performance). 
• Partner satisfaction and retention. 
• Operational efficiency and compliance adherence. 
• Employee engagement and team performance metrics. 

Qualifications & Experience 

• Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred). 
• At least 3 years in a regional or multi-market management role. 
• Proven track record in B2B sales, partnership development, or channel management. 
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems. 

Skills & Competencies:

• Strategic thinker with strong analytical and commercial acumen. 
• Excellent negotiation, communication, and stakeholder management skills. 
• Demonstrated leadership and team management capability. 
• Data-driven decision maker with hands-on problem-solving approach. 
• Ability to work in a fast-paced, evolving fintech environment. 
• Familiarity with digital platforms, CRM tools, and financial analytics. 

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About the Role

• We are looking for a proactive and detail-oriented Product Manager to join our growing fintech team.
• The ideal candidate will have hands-on experience in delivering digital financial products, managing cross-functional teams, and driving end-to-end product development.
• You will own product discovery, execution, go-to-market, and continuous improvement cycles.

Key Responsibilities

• Contribute to product roadmap planning aligned with company goals.
• Conduct market and competitor research to identify product opportunities.
• Translate business needs into clear product requirements.
• Prepare PRDs, user stories, and acceptance criteria for development teams.
• Lead agile ceremonies and work closely with engineering and design to deliver features on time.
• Collaborate with operations, compliance, risk, marketing, and external partners.
• Provide updates on product timelines, risks, and progress to stakeholders.
• Track key product metrics such as adoption, usage, conversion, and revenue.
• Analyze customer behavior and feedback to drive continuous improvements.
• Use data insights to prioritize features and fixes.
• Support go-to-market planning, UAT, pilots, and onboarding activities.
• Monitor product performance after launch and optimize as needed.

Requirements

• Degree in Business, Computer Science, Engineering, Economics, or related field
• 2–4 years of experience as a Product Manager, preferably in fintech, payments, banking, or digital financial services.
• Strong understanding of digital products such as wallets, cards, payment gateways, cros-border, lending, or biller products.
• Ability to convert complex business problems into clear product solutions.
• Good understanding of APIs, product integrations, and basic technical concepts.
• Strong analytical ability with experience in SQL, dashboards, or product analytics tools (bonus).
• Excellent communication, documentation, and stakeholder management skills.
• Experience working in agile environments (Scrum/Kanban).

go to method of application »

About the Role 

• The Regional Manager will be responsible for driving growth, operational excellence, and strategic partnerships within the assigned region for our Buy Now, Pay Later (BNPL) business.
• This role combines commercial leadership, strategic thinking, and hands-on execution to build and manage merchant relationships, ensure compliance, and deliver financial performance targets. 
• You will act as the key regional representative, leading cross-functional teams to scale BNPL adoption, optimize partner performance, and deliver superior customer experience. 

Key Responsibilities  
Business Growth & Strategy:

• Develop and execute the regional business plan aligned with national BNPL strategy and revenue goals. 
• Identify new growth opportunities, merchant categories, and distribution channels. 
• Monitor market trends, consumer behavior, and competitor activities to inform strategy and product positioning. 

Partnership Management:

• Build and manage relationships with key merchants, aggregators, and payment partners. 
• Negotiate commercial terms, pricing, and marketing agreements. 
• Ensure partner satisfaction through regular engagement, performance reviews, and joint business planning. 

Operational Excellence:

• Oversee regional operations including merchant onboarding, compliance, and transaction performance. 
• Collaborate with product, risk, and finance teams to improve approval rates, repayment performance, and service quality. 
• Ensure adherence to company policies, credit risk frameworks, and regulatory requirements. 

Team Leadership:

• Lead, coach, and develop a team of sales and account managers. 
• Set clear objectives, monitor performance, and promote a high-performance culture. • Foster collaboration across internal teams including marketing, credit, product, and customer service. 

Financial Performance:

• Own and deliver on regional revenue, portfolio quality, and profitability KPIs. 
• Analyze financial metrics and prepare regular business performance reports. 
• Drive cost optimization and efficient allocation of regional resources. 

KPIs & Success Measures 

• Regional revenue growth and merchant acquisition targets. 
• Portfolio health (default rates, repayment performance). 
• Partner satisfaction and retention. 
• Operational efficiency and compliance adherence. 
• Employee engagement and team performance metrics. 

Qualifications & Experience 

• Bachelor’s degree in Business, Finance, Economics, or a related field (MBA preferred). 
• At least 3 years in a regional or multi-market management role. 
• Proven track record in B2B sales, partnership development, or channel management. 
• Strong understanding of BNPL, consumer credit, or digital payments ecosystems. 

Skills & Competencies:

• Strategic thinker with strong analytical and commercial acumen. 
• Excellent negotiation, communication, and stakeholder management skills. 
• Demonstrated leadership and team management capability. 
• Data-driven decision maker with hands-on problem-solving approach. 
• Ability to work in a fast-paced, evolving fintech environment. 
• Familiarity with digital platforms, CRM tools, and financial analytics.