Latest Jobs at PalmPay

Regional Manager
Contractor shall work as a Regional Manager to carry out the following responsibilities:

• The RM makes decisions through company policies to promote its business standard in line with work ethics.
• RM assigns daily tasks to BDs and ensure the Job is done in line with our business policies.
• RM also oversees the ASOs and other business operation within the cities and ensures all walk in agents are attended to.
• RM work with other department like IV/warehouse and sales teams to ensure all pos under aftersales are stored back to warehouse and maintain compliance to our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications
Education & Experience

• Bachelor's Degree in Business Administration or any other related discipline.  
• A minimum of 4 years' experience in a Fintech Industry.
• Experience as a POS Support is an added advantage.

Skills & Competencies

• Strong facilitation, coaching, and presentation skills.
• Ability to assess training needs and translate them into impactful learning programs.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong project management and organizational abilities.

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Regional Manager
Contractor shall work as a Regional Manager to carry out the following responsibilities:

• The RM makes decisions through company policies to promote its business standard in line with work ethics.
• RM assigns daily tasks to BDs and ensure the Job is done in line with our business policies.
• RM also oversees the ASOs and other business operation within the cities and ensures all walk in agents are attended to.
• RM work with other department like IV/warehouse and sales teams to ensure all pos under aftersales are stored back to warehouse and maintain compliance to our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications
Education & Experience

• Bachelor's Degree in Business Administration or any other related discipline.  
• A minimum of 4 years' experience in a Fintech Industry.
• Experience as a POS Support is an added advantage.

Skills & Competencies

• Strong facilitation, coaching, and presentation skills.
• Ability to assess training needs and translate them into impactful learning programs.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong project management and organizational abilities.

go to method of application »

Role Overview

• The Payroll Specialist is responsible for managing and executing end-to-end payroll processes at PalmPay. This role ensures accurate salary computation, statutory compliance, and timely payments while maintaining high levels of confidentiality and data integrity. The ideal candidate must possess strong analytical skills, a sound knowledge of Nigerian payroll legislation, and experience in the financial services industry.

Key Responsibilities

Payroll Administration

• Manage end-to-end payroll processing for all employees, ensuring timeliness and accuracy.
• Collect, review, and validate payroll inputs (e.g., attendance, overtime, allowances, deductions, bonuses).
• Reconcile payroll data with HR and Finance records.
• Prepare and distribute payslips to employees.

Statutory Compliance

• Ensure accurate calculation and remittance of statutory deductions (PAYE, Pension, NHF, NSITF, ITF, etc.) in line with Nigerian laws.
• Stay updated on labor laws, tax regulations, and statutory requirements.
• Liaise with regulators and external auditors on payroll-related matters.

Reporting & Analysis

• Prepare payroll reports for management, auditors, and regulators.
• Support HR and Finance in budgeting and forecasting staff costs.
• Maintain accurate payroll records and ensure data confidentiality.

Systems & Process Improvement

• Utilize HRIS and payroll software to improve accuracy and efficiency.
• Recommend and implement process improvements in payroll administration.
• Ensure system upgrades and integrations are properly configured for payroll needs.

Employee Support

• Address payroll-related queries from employees in a timely and professional manner.
• Collaborate with HR on compensation and benefits issues.
• Provide clarity to employees on deductions, benefits, and payroll policies.

Key Qualifications

Education & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 3-5 years of proven payroll management experience, preferably within the financial services sector.
• Strong knowledge of Nigerian payroll legislation, tax compliance, and statutory remittances.
• Experience with HRIS and payroll systems (e.g., SAP, Sage, PayDay, Oracle, etc.).

Skills & Competencies

• Strong numerical and analytical skills with attention to detail.
• Excellent organizational and time-management abilities.
• High level of integrity and ability to handle confidential information.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Excel and payroll reporting tools.
• Problem-solving and process improvement mindset.

Key Performance Indicators (KPIs)

• Accuracy of payroll runs (error-free).
• Timeliness of payroll processing and statutory remittances.
• Employee satisfaction with payroll services (measured via HR surveys).
• Compliance with labor and tax regulations.
• Reduction in payroll processing time through automation.

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Key Responsibilities:

• Identify and onboard new billers in high-demand verticals.
• Strengthen existing relationships with telcos, utility providers, and digital service platforms.
• Lead contract negotiations, SLAs, pricing agreements, and marketing collaboration.
• Coordinate with operations and product teams to ensure smooth technical integrations.
• Monitor performance KPIs (success rate, uptime, MTU) and recommend improvements.
• Represent PalmPay at partner meetings, industry forums, and government regulatory bodies when necessary.
• Work with marketing to co-create user-facing campaigns (e.g. Lucky Wish, Cashback promos).
• Track competitive offerings and emerging service needs in the biller space.

Requirements:

• 3–5+ years in business development, partnerships, or account management in fintech, payments, or telecoms.
• Deep understanding of bill payment ecosystems and APIs is a plus.
• Strong negotiation, communication, and stakeholder management skills.
• Ability to manage multiple relationships and drive operational efficiency.
• Results-driven with a focus on KPIs such as MTU growth, uptime, and activation rates