Latest Jobs at PalmPay

Job Responsibilities

• Design, develop, and maintain backend systems for the Nigerian POS business, ensuring system stability, scalability, and high performance.
• Collaborate closely with the frontend development team to define API interface specifications, ensuring seamless coordination between frontend and backend.
• Participate in defining system architecture and technology choices, providing feasible technical solutions for business requirements.
• Address technical challenges in system development, ensure code quality and security, and perform code reviews and optimizations.
• Coordinate with the testing team to ensure product quality, participate in system testing, and troubleshooting efforts.
• Stay updated on technology trends, propose improvements and innovative suggestions, and maintain awareness of industry best practices.
• Possesses detailed experience in the Nigerian POS business domain, understanding the interaction flows between institutions and channels, and familiarity with business rules and processes.
• Have expertise in standard protocols related to the POS domain, particularly ISO 8583 and other POS communication protocol standards.
• Assist in resolving critical issues, provide technical support and training to ensure the smooth operation of the system.

Qualifications

• Bachelor's degree or equivalent in Computer Science, Software Engineering, or related field.
• Minimum of 5 years of experience in backend development, with preference for those experienced in POS business development.
• Proficiency in Java programming language, familiarity with Spring Boot framework, and experience in microservices architecture is a plus.
• Experience in database design and optimization, familiarity with relational databases (such as MySQL).
• Practical experience with technologies like message queues, caching, e.g., Kafka, Redis.
• Familiarity with at least one RPC calling framework, with FeignClient being preferred, knowledge of GRPC, etc.
• Strong object-oriented programming skills, familiar with common design patterns and principles, capable of breaking down and simplifying complex problems.
• Strong problem-solving skills, ability to work in a fast-paced environment while maintaining high efficiency.
• Effective communication skills and teamwork, capable of collaborating with team members from diverse backgrounds.

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Job Responsibilities:

• Be responsible for the operation of merchant acquiring businesses centered on POS terminals, manage the entire lifecycle of merchants from onboarding, and collaborate closely with product R&D, marketing and other departments to solve problems and optimize the merchant experience.
• Take charge of the operation of various payment products for merchants. Establish an effective data analysis mechanism for merchant operations, coordinate resources to solve problems based on market insights, and continuously formulate and optimize operational strategies.
• Focus on business costs and benefits, optimize resource allocation, develop operational SOPs (Standard Operating Procedures), track, analyze and iterate strategies to improve efficiency and reduce costs.
• Collect industry and market information, identify merchant needs, convert them into operational strategies or connect with products, translate them into product requirements, and promote innovation to improve efficiency.

Job Requirements:

• Bachelor's degree or above, with more than 3-5 years of experience in POS terminal or merchant acquiring business operations.
• Possess business acumen, as well as the ability to analyze and identify merchant needs. Have a comprehensive understanding of merchant needs, design operational plans based on business objectives and merchant characteristics, and implement them to achieve results.
• Have good data processing and project management capabilities, as well as mature experience in SOP design, and be able to promote the establishment and optimization of the product operation system.
• Have more than 2 years of working experience in core strategy positions of our competitor’s system

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We are looking for an experienced Front Desk/Administrative Assistant who is passionate about our mission of driving financial inclusion in Africa. The ideal candidate will be responsible for performing essential front desk administrative duties while maintaining a professional image of the company.

Duties & Responsibilities: 

• Responsible for greeting visitors and guests – directing them to the appropriate staff member.
• Responsible for scheduling appointments and management of calendar coordination.
• Responsible for the preparation of correspondence, presentations, email communications, and excel spreadsheets.
• Collects and reconciles reimbursement requests for payments.
• Responsible for all telephone and electronic communications.
• Oversee office running budget while maintaining a professional image of the organization at all times.
• Responsible for providing answers to inquiries about organization and providing information such as company’s address and directives on company’s location etc.
• Manage all orders and maintain office supplies and record files.
• Responsible for accepting and delivering letters and packages to appropriate personnel and department.

Person Specification:

• Minimum of two years’ experience as a Front Desk Officer or Administrative Assistant.
• Minimum of a Bachelor’s degree in Business Administration, Public Administration, or any related field of study.
• Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word).
• Excellent organizational skills including the ability to prioritize and coordinate multiple tasks.
• Ability to coordinate several projects to a successful completion with little or no supervision.
• Excellent communication skills including professional phone etiquette.
• Ability to respond promptly to shifts in direction, priorities and schedules.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.