POS Payment Strategy Operations at PalmPay

Job Responsibilities:

• Be responsible for the operation of merchant acquiring businesses centered on POS terminals, manage the entire lifecycle of merchants from onboarding, and collaborate closely with product R&D, marketing and other departments to solve problems and optimize the merchant experience.
• Take charge of the operation of various payment products for merchants. Establish an effective data analysis mechanism for merchant operations, coordinate resources to solve problems based on market insights, and continuously formulate and optimize operational strategies.
• Focus on business costs and benefits, optimize resource allocation, develop operational SOPs (Standard Operating Procedures), track, analyze and iterate strategies to improve efficiency and reduce costs.
• Collect industry and market information, identify merchant needs, convert them into operational strategies or connect with products, translate them into product requirements, and promote innovation to improve efficiency.

Job Requirements:

• Bachelor's degree or above, with more than 3-5 years of experience in POS terminal or merchant acquiring business operations.
• Possess business acumen, as well as the ability to analyze and identify merchant needs. Have a comprehensive understanding of merchant needs, design operational plans based on business objectives and merchant characteristics, and implement them to achieve results.
• Have good data processing and project management capabilities, as well as mature experience in SOP design, and be able to promote the establishment and optimization of the product operation system.
• Have more than 2 years of working experience in core strategy positions of our competitor’s system