Latest Jobs at Nigerian Electricity Supply Corporation (Nigeria) Limited (NESCO)

Purpose of the Job

• Responsible for planning, development, implementation and performance monitoring of information technology systems across NESCO’s functions and processes, thereby enabling the achievement of its performance objectives and goals.

Key Duties and Responsibilities

The Lead, Information Technology shall therefore be responsible, but not limited, for the following:

• Provide a company-wide source of expertise on information technology and communications to ensure that managers and staff have the best possible information for effective decision making
• Contribute to the development of the company’s strategic and business plans, particularly in relation to IT Service Desk and Support, Infrastructure and Network, Cybersecurity, Application Development and Support, and Business Intelligence and Analytics, in support of the company’s mission and core objectives 
• Oversee the planning, development/procurement, implementation and maintenance of company-wide information and communications systems which enable the company’s functions and processes, within specified timelines, budget and resource requirements 
• Coordinate and collaborate proactively with other Heads of Departments to understand the requirements for information technology enablement, and make provision for the development/procurement/implementation and maintenance of such application systems 
• Coordinate and collaborate proactively with other departmental heads to understand training needs of users of different application systems and ensure the provision of adequate user-level training, before, during and after the implementation of information technology application systems 
• Ensure that all information technology application systems, existing and future procurements operate in and conform to the international standards and norms of governance and security
• Ensure that all users of any information technology application system operating within the company adhere to the basic minimum requirements with regard to information security and document control 
• Develop and maintain an operating budget for the department and monitor the implementation of the budget to ensure that financial targets are met
• Keep abreast of new trends and developments in the area of information technology, in general and industry specific information technology trends in electricity utilities 
• Direct and supervise the staff of the information technology department to ensure that they are well motivated and receive all necessary training and development to enable them carry out their responsibilities to the required standard 
• Monitor the department’s performance through key performance measures
• Ensure provision of adequate resources for various activities in the department
• Prepare periodic reports for the attention of the Head, Corporate Services 
• Perform any other tasks as assigned from time to time by the Head, Corporate Services

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) or H.N.D + PGD and Masters in the same field  in Computer Science, Computer Engineering or any relevant field 
• Post-Graduate Degree and Professional Certifications is an added advantage
• Minimum 8 years’ experience in management/ Implementation of IT applications, preferably in a utility company

Attributes and Competencies

• Computing and user support 
• Database design and administration 
• Networking administration 
• Server administration 
• Programming and application development
• Hardware configuration 
• Application support and maintenance
• Information security
• Communication and interpersonal relations
• Supervisory/managerial skills 
• Problem solving and decision making

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Purpose of the Job

• The Business Intelligence and Analytics Officer is responsible for gathering, analyzing, and interpreting data to provide actionable insights that drive decision-making across the power company. Reporting to the Head of IT, the officer designs and implements data models, dashboards, and reports while ensuring data integrity and alignment with business goals.

Key Duties and Responsibilities

The Business Intelligence and Analytics Officer shall therefore be responsible, but not limited, for the following:

• Gather, clean, and analyze large datasets from various internal systems (e.g., billing, metering, maintenance) 
• Develop and maintain dashboards, reports, and visualizations to track key performance indicators (KPIs) and operational metrics
• Conduct trend analyses to identify business opportunities, risks, and areas for operational improvement 
• Design and implement data models and business intelligence (BI) solutions using tools like Power BI, Tableau, or QlikView
• Collaborate with IT and business teams to create automated processes for data extraction and transformation 
• Develop predictive models to support revenue forecasting, energy demand prediction, and maintenance planning 
• Ensure the accuracy, completeness, and integrity of data used for analysis and reporting 
• Define and enforce data governance policies and standards in collaboration with the IT team 
• Work closely with various departments, such as operations, finance, and customer service, to understand their data needs and provide insights to support their objectives
• Present findings and insights to senior management in a clear and actionable manner 
• Monitor the performance of key business processes and provide recommendations for optimization 
• Analyze customer behavior patterns, billing efficiency, and system losses to drive operational improvements
• Stay updated on the latest BI and analytics technologies and recommend tools and practices to improve the company’s analytics capabilities 
• Provide training and support to team members on BI tools and techniques 
• Prepare periodic reports for the attention of the Lead, IT 
• Perform any other tasks as assigned from time to time by the Lead, IT

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) / H.N.D + PGD and Masters in the same field in Computer Science, Software Engineering, Information Technology, or a related field.
• 3–5 years of experience in data analytics, business intelligence

Attributes and Competencies

• Data analysis and visualization
• Data management and modelling
• Programming and scripting
• Predictive analytics 
• Utility-specific knowledge

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Purpose of the Job

• Responsible for creating, developing, and managing software applications to enhance and support the operations of NESCO.

Key Duties and Responsibilities

The Application Development & Support Officer shall therefore be responsible, but not limited, for the following:

• Design, test, and implement software applications aligned with business requirements
• Partner with stakeholders to identify and analyze user needs for new features or application improvements
• Develop clean, efficient, and scalable code 
• Prepare and update technical documentation for all developed applications
• Deliver technical support for current applications, promptly addressing user concerns 
• Diagnose and resolve application-related issues to reduce downtime and operational disruptions
• Track and enhance application performance through optimization measures 
• Safeguard application data by maintaining its security and integrity 
• Collaborate with IT team members to ensure application development aligns with organizational objectives.
• Integrate applications seamlessly with existing systems and technology infrastructure 
• Execute regular updates, patches, and upgrades to keep applications secure and fully functional 
• Conduct thorough testing of system changes and enhancements to verify compatibility and reliability 
• Prepare periodic reports for the attention of the Lead, IT
• Perform any other tasks as assigned from time to time by Lead, IT

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) or H.N.D + PGD and Masters in the same field in Computer Science, Software Engineering, Information Technology, or a related field
• 2-4 years of experience in application development and support roles

Attributes and Competencies

• Proficiency in programming languages such as Java, Python, C#, or PHP
• Knowledge of web development frameworks and tools (e.g., Angular, React, or ASP.NET)
• Familiarity with database management systems (e.g., SQL Server, Oracle, MySQL) 
• Understanding of IT systems and architectures used in power generation and distribution
• Experience with application monitoring and debugging tools
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work both independently and collaboratively in a team environment
• Attention to detail and commitment to quality

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Purpose of the Job

• Responsible for safeguarding NESCO’s digital infrastructure by monitoring vulnerabilities, investigating security incidents, and ensuring compliance with industry-specific security standards and regulations.

Key Duties and Responsibilities

The Cybersecurity Officer shall therefore be responsible, but not limited, for the following:

• Design and enforce robust cybersecurity policies, procedures, and industry-specific best practices for NESCO
• Integrate security protocols seamlessly into the organization’s IT and Operational Technology (OT) systems 
• Assess, select, and implement advanced cybersecurity tools, technologies, and frameworks to enhance protection
• Continuously monitor networks, systems, and applications to detect and address potential vulnerabilities and threats 
• Respond to cybersecurity incidents with urgency, conducting investigations and ensuring timely resolution and reporting 
• Analyze the root causes of security breaches and provide actionable recommendations to prevent recurrence
• Ensure adherence to relevant cybersecurity regulations, standards, and frameworks 
• Analyze and assess risks related to hardware, software, and operational processes
• Develop and implement a comprehensive risk management plan to mitigate identified vulnerabilities 
• Prepare periodic reports for the attention of the Lead, IT 
• Perform any other tasks as assigned from time to time by Lead, IT

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) or H.N.D + PGD and Masters in the same field in in Computer Science, Cybersecurity, Information Technology, or a related field 
• 2-4 years of experience in Cybersecurity

Attributes and Competencies

• Strong understanding of SCADA systems, industrial control systems (ICS), and energy sector technologies 
• Proficiency in cybersecurity tools such as firewalls, intrusion detection/prevention systems (IDS/IPS), and SIEM platforms
• Excellent problem-solving and analytical skills 
• Knowledge of cybersecurity frameworks like NIST, CIS Controls, and COBIT

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Purpose of the Job

• The Infrastructure and Network Officer is responsible for managing, maintaining, and optimizing the organization’s IT infrastructure and network systems. The officer ensures high availability, performance, and security of the IT infrastructure, including servers, networks, and related systems. Reporting to the Head of IT, this role supports the company's operational and business goals by providing robust and secure IT solutions.

Key Duties and Responsibilities

The Infrastructure & Network Officer shall therefore be responsible, but not limited, for the following:

• Manage and maintain servers, storage systems, virtualization platforms, and cloud infrastructure
• Monitor and optimize system performance, ensuring uptime and reliability
• Perform regular backups, disaster recovery tests, and data restoration procedures 
• Configure, manage, and troubleshoot network systems, including LAN, WAN, and VPNs 
• Ensure network security by implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and other security measures
• Manage IP addressing, DNS, DHCP, and VLAN configurations 
• Use monitoring tools to track system performance, detect issues, and take proactive actions to prevent downtime
• Schedule and perform software and hardware updates, patches, and upgrades
• Implement and monitor IT security policies to safeguard systems and data 
• Conduct regular security assessments and audits to identify vulnerabilities and mitigate risks
• Ensure compliance with industry standards and regulatory requirements 
• Provide second-level support for complex infrastructure and network-related issues escalated by the service desk
• Coordinate with external vendors and service providers for maintenance and troubleshooting
• Participate in IT projects, such as infrastructure upgrades, network expansion, and system migrations 
• Ensure timely completion of projects, within scope and budget 
• Maintain detailed documentation of the IT infrastructure, including network diagrams, system configurations, and standard operating procedures
• Generate regular reports on infrastructure performance, network uptime, and security incidents 
• Work closely with the IT team to support business applications, data analytics, and other IT services 
• Provide technical guidance to team members and contribute to IT strategy discussions 
• Prepare periodic reports for the attention of the Lead, IT 
• Perform any other tasks as assigned from time to time by the Lead, IT

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) or H.N.D + PGD and Masters in the same field in Computer Science, Software Engineering, Information Technology, or a related field.
• 3–5 years of experience in IT infrastructure and network administration.
• Professional certifications such as CCNA, CCNP, CompTIA Network+, Microsoft Certified: Azure Administrator Associate, or equivalent are highly desirable.

Attributes and Competencies

• Infrastructure management - Strong knowledge of on-premise and cloud-based IT infrastructure
• Network administration
• System monitoring and maintenance 
• Experience implementing cybersecurity measures, access controls, and compliance standards 
• Proficiency in using monitoring tools to identify and resolve system/network issues.IT standards and compliance
• Problem-solving skills 
• Communication skills 
• Attention to detail

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Purpose of the Job

• The IT Service Desk & Support Officer is responsible for providing technical assistance, troubleshooting, and resolution of IT-related issues within the organization. The role involves managing support tickets, maintaining IT hardware and software, and ensuring the smooth operation of IT systems to support business operations. Reporting to the Head of IT, the officer plays a key role in ensuring employee productivity by minimizing IT-related disruptions.

Key Duties and Responsibilities

The IT Service Desk & Support Officer shall therefore be responsible, but not limited, for the following:

• Serve as the first point of contact for IT-related queries and issues
• Diagnose and resolve hardware, software, and network issues in a timely manner 
• Provide remote and on-site support for users experiencing IT problems 
• Record, track, and monitor support tickets in the service desk system to ensure timely resolution
• Escalate unresolved issues to higher-level technical support teams when necessary
• Install, configure, and maintain computers, laptops, printers, and other peripherals 
• Manage software installations, updates, and patches to ensure systems are secure and up-to-date
• Create, modify, and deactivate user accounts and permissions in Active Directory and other systems 
• Manage email accounts and access permissions on platforms such as Microsoft 365 or Google Workspace
• Assist in maintaining the organization’s local area network (LAN), wide area network (WAN), and Wi-Fi systems
• Troubleshoot connectivity issues and coordinate with the network team for resolution 
• Maintain accurate records of IT assets, incidents, and resolutions 
• Prepare regular reports on service desk performance and recurring issues
• Provide training and guidance to employees on IT tools, applications, and security best practices.
• Develop user-friendly guides and FAQs to support self-service troubleshooting 
• Ensure compliance with IT security policies by monitoring user activity and implementing necessary controls.
• Report potential security threats and vulnerabilities to the Head of IT
• Proactively identify opportunities to improve IT services and processes
• Contribute to IT projects, such as system upgrades and deployments 
• Prepare periodic reports for the attention of the Lead, IT 
• Perform any other tasks as assigned from time to time by the Lead, IT

Minimum Educational & Professional Qualifications, Experience and Knowledge

• First degree (B.SC) or H.N.D + PGD and Masters in the same field in Computer Science, Software Engineering, Information Technology, or a related field
• 3-5 years of experience in IT support or service desk roles
• Professional certifications such as ITIL Foundation, CompTIA A+, or Microsoft Certified: Modern Desktop Administrator are highly desirable.

Attributes and Competencies

• IT support expertise
• Knowledge of cybersecurity best practices, threat detection, and data protection principles 
• Service desk tools