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  • Posted: Jan 16, 2025
    Deadline: Feb 5, 2025
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  • Neveah Limited is a leading commodities trading company essentially dealing in the export of solid minerals and agricultural products. The company was established in 2014 with five operational offices in different states and her head office in Abuja, Nigeria. Our services are centered around sourcing the finest, solid minerals and the healthiest agricultural...
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    Microsoft Dynamics 365 and Systems Support Officer

    Job Description

    • We are looking for a highly skilled and motivated ICT Officer with specialized expertise in Microsoft Dynamics and systems support.
    • This position offers an excellent opportunity for a professional who is passionate about IT systems management, troubleshooting, and ensuring the seamless operation of our ICT infrastructure.

    Job Summary

    • The ICT Officer will play a key role in managing and maintaining the company's ICT systems, with a strong focus on Microsoft Dynamics and ICT infrastructure support.
    • The ideal candidate will have extensive experience in implementing, configuring, and providing user support for Microsoft Dynamics, as well as ensuring the smooth functioning of ICT systems within the organization.
    • You will work closely with the ICT Manager to troubleshoot technical issues, ensure system optimization, and support ICT infrastructure to enhance business operations.

    Key Responsibilities
    Microsoft Dynamics Support:

    • Administer, configure, and maintain the Microsoft Dynamics platform to meet business requirements.
    • Provide expert support to users of Microsoft Dynamics, including troubleshooting, training, and problem resolution.
    • Assist in the customization and optimization of Dynamics workflows, modules, and functionalities to improve efficiency.
    • Monitor system performance, security, and integrity within Microsoft Dynamics.
    • Collaborate with stakeholders to gather requirements and implement solutions using Dynamics.

    Systems and ICT Infrastructure Support:

    • Manage and maintain the company’s ICT infrastructure, including servers, networks, databases, and other essential systems.
    • Provide day-to-day technical support for hardware and software issues, ensuring quick resolution to minimize downtime.
    • Support users by installing, configuring, and updating ICT systems, applications, and equipment.
    • Monitor and optimize the performance of ICT systems to ensure high availability and performance.
    • Oversee data backups, disaster recovery plans, and system security measures to protect company assets.
    • Ensure adherence to best practices for ICT infrastructure and implement network upgrades when necessary.

    ICT Systems Maintenance & Development:

    • Conduct regular systems audits, troubleshoot issues, and implement preventative maintenance across the network.
    • Manage IT inventory, including hardware, software, and licenses, ensuring compliance and up-to-date records.
    • Lead ICT-related projects such as system migrations, upgrades, and installations.
    • Ensure proper documentation of all IT processes, system configurations, and troubleshooting steps.

    User Training & Development:

    • Train staff on Microsoft Dynamics and other relevant systems to improve proficiency and efficiency.
    • Provide ongoing support to users to ensure they are leveraging ICT systems optimally.

    Collaboration and Vendor Management:

    • Work with external vendors for ICT support, system upgrades, and new software implementations.
    • Manage vendor relationships, ensuring service levels are met, and collaborate on ICT project execution.

    Requirements
    Education & Experience:

    • Bachelor's Degree in Information Technology, Computer Science, or a related field.
    • 4 - 6 years of experience in ICT systems support, with a strong focus on Microsoft Dynamics.
    • Proven track record of managing ICT infrastructure within a corporate environment and manufacturing environment.

    Skills & Expertise:

    • Advanced knowledge of Microsoft Dynamics, including configuration, customization, and troubleshooting.
    • Strong understanding of ICT infrastructure components (e.g., networks, servers, hardware).
    • Proficiency in Windows Server, Active Directory, Office 365, and other enterprise-level systems.
    • Excellent problem-solving skills with the ability to troubleshoot and resolve complex ICT issues.
    • Experience with backup systems, data security, and disaster recovery planning.
    • Good understanding of network protocols, system administration, and cloud-based services.
    • Strong communication skills, with the ability to interact effectively with end-users, vendors, and other stakeholders.
    • Project management experience is a plus.

    Work Environment:

    • Primarily office-based i.e fully onsite
    • Role involves management of system installations or resolve critical technical issues.
    • Ability to work under pressure and manage multiple tasks with competing priorities.

    go to method of application »

    Aluminum Furnace Supervisor

    Job Summary

    • The Aluminum Furnace Supervisor is responsible for overseeing the operation of aluminum melting furnaces within the production facility.
    • This role involves managing a team of furnace operators, ensuring efficient and safe production processes, maintaining high-quality standards, and optimizing furnace performance.
    • The supervisor plays a critical role in meeting production targets, improving operational efficiency, and ensuring compliance with safety regulations.

    Key Responsibilities
    Supervision and Leadership:

    • Lead, supervise, and mentor a team of furnace operators, providing guidance, training, and support to ensure optimal performance.
    • Schedule shifts and assign tasks to ensure continuous operation of the aluminum furnaces and meet production goals.
    • Conduct regular team meetings to discuss production targets, safety updates, and process improvements.

    Furnace Operation Management:

    • Oversee the daily operation of aluminum melting furnaces, ensuring adherence to established processes and procedures.
    • Monitor furnace performance, including temperature, melt rate, and material inputs, to ensure the efficient production of high-quality aluminum.
    • Collaborate with the production team to coordinate furnace operations with other processes such as casting, rolling, and finishing.

    Quality Control:

    • Ensure that all aluminum produced meets the required quality standards through regular monitoring and sampling.
    • Implement and enforce quality control measures to detect and address any deviations or defects in the production process.

    Process Optimization:

    • Identify opportunities for process improvements and implement changes to enhance furnace efficiency, reduce waste, and improve output quality.
    • Work with engineering and maintenance teams to optimize furnace performance and address any technical issues.

    Safety and Compliance:

    • Enforce strict adherence to all safety protocols and procedures to ensure a safe working environment for all employees.
    • Conduct safety inspections and audits, identifying potential hazards and ensuring that corrective actions are taken promptly.
    • Ensure compliance with all relevant environmental regulations, particularly those related to emissions and waste management.

    Maintenance Oversight:

    • Coordinate and oversee routine maintenance, cleaning, and repairs of the furnaces and associated equipment.
    • Schedule and manage planned maintenance shutdowns, ensuring minimal disruption to production.

    Reporting and Documentation:

    • Maintain accurate records of furnace operations, including production data, material usage, maintenance logs, and any incidents or deviations.
    • Prepare and submit regular reports on production performance, quality metrics, and safety compliance to senior management.

    Collaboration:

    • Work closely with other departments, including production planning, quality assurance, and maintenance, to ensure seamless operations and achieve production goals.
    • Communicate effectively with plant management regarding furnace operations, personnel performance, and any issues that may impact production.

    Qualifications and Requirements

    • Education: B.Sc; technical certification in metallurgy, mechanical engineering, or a related field is an advantage.
    • Experience: Minimum of 7 years of experience in aluminum furnace operations or related roles in a foundry or smelting environment.
    • Technical Skills:
      • In-depth knowledge of aluminum melting and casting processes.
      • Proficiency in operating and maintaining induction, reverberatory, or rotary furnaces.
      • Familiarity with quality control tools, such as spectrometers and temperature sensors.
    • Leadership Skills: Proven ability to supervise, motivate, and develop a team.
    • Safety Awareness: Strong commitment to workplace safety and regulatory compliance.
    • Problem-Solving: Excellent troubleshooting skills and ability to resolve technical issues promptly.
    • Communication: Strong verbal and written communication skills for reporting and team coordination.
    • Experinced in the use of ERP's

    Method of Application

    Interested and qualified candidates should send their Resume and a Cover Letter detailing their experience to: career@neveah.com.ng using the Job Title as the subject of the mail.

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