Latest Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

About The Role

• The POS technician is saddled with the responsibility of repairing, supporting and maintaining the Point of Sales (POS) and related devices. Work involves maintenance and support of all POS terminals ( Linux and Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Work closely within the hardware department to manage the end-to-end repair process.
• Provide second level support on hardware related issues.
• Manage & Coordinate Terminal Repair Centers across our network
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• Minimum of B.Sc./HND
• At least 2 years of experience in a related role.
• Technical ability to carry out repairs on PAX, Aisino, Smartpeck and Topwise Terminals.
• Experience with the Agency banking business would be an added advantage.
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Good Relationship skills and emotional intelligence skills
• Must be self-driven and be able to take initiative
• Good communication and interpersonal skills
• Ability to work with limited supervision.
• Proficient in English
• Resident in Lagos State

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About the Role

• As Regional Lead, you will be responsible for overseeing all device repair operations and operations for an assigned repair center. You will ensure that all processes run efficiently and operational standards are consistently met.
• This role involves managing day-to-day workflows, supporting cross-functional teams (including technicians, QA officers, and inventory officers), and driving performance across all teams in the center. You will also drive key metrics, lead on-the-ground execution, and escalate critical operational risks as needed. Your leadership will be instrumental in maintaining high-quality repairs and achieving throughput targets across device repair and deployment activities.

Operational Oversight

• Coordinate and monitor daily repair center activities across the assigned region.
• Ensure all repair, QA, and inventory SOPs are strictly followed.
• Monitor technician and QA productivity and escalate non-compliance.
• Ensure timely handoff and processing of terminals between functions (Technician → QA →Inventory).

Team Leadership & Performance Management

• Supervise regional staff including technicians, QA officers, and inventory officers.
• Set clear expectations, KPIs, and performance goals for teams.
• Conduct regular performance check-ins and recommend disciplinary actions when necessary.
• Foster a culture of accountability, continuous improvement, and professional conduct.

Inventory and Asset Management

• Ensure accurate tracking of all terminals.
• Enforce proper physical and logical inventory classification.
• Lead weekly inventory reconciliation efforts and ensure documentation is complete.
• Ensure effective tool and spare part usage, tracking, and return.

Logistics and Coordination

• Coordinate timely delivery and pickup of terminals through logistics partners.
• Track terminal movements to and from the field, warehouse, and other centers.
• Escalate delivery delays or inventory gaps within SLA limits.

Reporting & Documentation

• Submit weekly operational reports including productivity, inventory status, and issue logs.
• Maintain comprehensive documentation for audits and escalation tracking.
• Flag operational risks or recurring issues to central operations.

Compliance and Facility Management

• Ensure clean, organized, and safe workspaces in the repair center.
• Lead compliance audits and ensure adherence to safety and administrative standards.
• Ensure terminals are properly categorized, labeled, and secured.

Qualifications

• Minimum of HND/Bachelor’s degree in Engineering, Operations Management, or related field.
• 3–5 years of experience in a technical, logistics, or operations supervisory role.
• Experience in POS repair operations is a strong advantage.

Required Skills & Competencies

• Minimum 4 years of hands-on experience in POS repair operations.
• Strong leadership and team management skills
• Excellent data analysis skills; able to use metrics to forecast and drive decisions
• High attention to detail and strong process discipline
• Solid understanding of inventory and logistics
• Skilled in troubleshooting, diagnostics, and component-level repairs
• Proficient in Microsoft Excel
• Strong communication and escalation handling

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What you’ll get to do

• Ensure rapid and high-quality execution of your team, shipping products at a fast pace.
• Scale our back-end services to handle millions of customers and address challenges associated with operating at this scale.
• Make critical decisions on database structure, providing guidance to your engineers, and serving as a leader in ensuring best practices are taken in product development.
• Navigate dependencies in a fast-paced environment with a significant focus on at least 60% hands-on support for your team.
• Collaborate with senior leadership and various departments to ensure seamless product launch and post-launch support.
• Hold technical deep dives, architecting the next phases of development, and driving the overall development of the product.
• Work with data pipelines, algorithms, and automated systems to enhance product capabilities.
• Translate product requirements into architectural documents and diagrams.
• Maintain architectural documents and ensure they are always updated to reflect the current state of the application.
• Make architectural decisions concerning any feature that’s to be added to an application.
• Ensure that the architectural direction of an application is in line with the strategic direction of the product.
• Perform code reviews and ensure efficient code engineering.
• Ensure applications are implemented using software engineering best practices.
• Responsible for the stability and reliability of products under your purview.
• Create and enforce processes that will improve developer efficiency and productivity.
• Take an active role in scaling the team, interviewing, and hiring engineers.

To succeed in this role, we think you should have

• At least 8 - 10 years of experience as a Software Developer, Software Engineer, or similar role.
• Proficiency in any modern programming language - what matters most is your ability to write clean, efficient, and maintainable code.
• Exposure to building and shipping products at scale.
• A proven track record of managing all aspects of a successful product lifecycle.
• The ability to assess and address technical risks.
• A solid technical background with hands-on experience in software development.
• Excellent knowledge of software and application design, and architecture.
• Excellent knowledge of UML and other modeling methods.
• Understanding of software quality assurance principles.
• A technical mindset with great attention to detail.
• BSc/BA in Computer Science, Engineering, or a related field

Generic Skills

• Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.
• Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
• Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
• Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

Supervisory skills

• Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.
• Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.
• Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
• Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

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Key Responsibilities:

• Drive and maintain overall narrative and message framework for cohesive and integrated external communications programming via related channels, including media relations materials, corporate website, social media, etc.
• Initiate, create, and deliver earned media programming/stories that drive awareness and engagement linked to TeamApt’s business and brand strategy
• Proactively pitch stories positioning TeamApt Ltd and spokespeople as experts on identified topics and key related growth trends.
• Serve as communications subject matter expert with the ability to direct and manage media engagements proactively and reactively.
• Prepare spokespeople and leaders for media interviews and speaking engagements through media training as appropriate.
• Serve as a key media contact as appropriate, including during crises.
• Drive media relations efforts to support financial performance reporting and investor/analyst events and activities as needed
• Establish, maintain and strengthen relationships with related industry and financial reporters
• Evaluate and prepare briefing documents related to interviews, external conferences and opportunities
• Manage external PR or external comms agency partners where applicable, including tracking budgets, reporting, and delivery of support to meet business goals
   

You Should Apply If You Have:

• A bachelor’s degree in communications, PR, journalism or related discipline with at least 5 years of subject matter experience. 
• Experience working in a busy press office or PR within the financial services sector with a strong book of press contacts
• Solid ability to build productive relationships and lead the development of communications strategies through interactions with internal and external partners.
• Strong writing & editing skills are a must, with a focus on quality control.
• Excellent presentation and speaking skills
• Have an understanding of how you can tell a story using data.
• Understand how to quantify and measure the value of PR, and show the rest of the company why it’s important too

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Job Summary

• The Inventory Support Officer is responsible for providing operational and administrative support in the management of inventory and ensuring accurate recording and tracking of stock levels. They will assist in maintaining efficient inventory control processes, conducting regular audits, reconciling discrepancies, and facilitating the smooth flow of inventory operations.

Job Description

• Inventory Management: Monitor and manage inventory levels for hardware devices, ensuring stock accuracy and availability.
• Device Allocation: Ensure timely distribution and allocation of hardware devices to all stakeholders. Reporting: Generate and analyze inventory reports to track stock levels, Data Accuracy: Ensure that all inventory transactions are accurately recorded, and resolve any data inconsistencies.
• Process Improvement: Identify opportunities for process improvement in inventory management, including streamlining procedures, enhancing data accuracy, and implementing best practices.
• Communication: Communicate effectively with internal stakeholders regarding inventory status, stock availability, and any inventory-related concerns. Compliance: Ensure adherence to company policies, procedures, and industry regulations related to inventory management.
• Perform other duties as delegated and assigned by his/her Line Manager

Requirements

• OND/ HND , Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Similar experience in inventory management or related roles.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using inventory management software and Microsoft Office applications.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.
• Knowledge of inventory control principles, stock management techniques, and inventory valuation methods.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.

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Job Purpose

• As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
• You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

Job Responsibilities

• Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
• Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
• Review and approve (or decline) loan requests by thoroughly analyzing all the data available
• Embark on physical visitation to potential borrowers’ business places for evaluation of business books, taking inventory and turnover into consideration
• Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
• Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
• Perform all other credit related functions as may be assigned by a supervisor

Qualifications

• A minimum of an OND in any business related discipline
• A minimum of 2 years experience in a sales role for credit products in a financial institution
• Demonstrable knowledge of credit risk analysis
• A good knowledge of financial analysis is an added advantage
• Must be resident in Bayelsa

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Job Summary

As the Third-Party Management Associate, you will play a key role in managing the full lifecycle of our third-party and partner relationships to support the company’s product and service objectives.

Your work will span engaging and assessing prospective partners, negotiating agreements, onboarding new service providers, aligning requirements internally with core product and operational teams, and ensuring these relationships deliver on their commitments.You’ll combine industry and technology knowledge with strong relationship management skills to help teams identify the right partners, solve business problems, and ensure that our third-party ecosystem adds value, mitigates risk, and complies with all standards.

• While this is primarily an in-house role, you should demonstrate the professionalism and credibility to represent the company when interacting with external partners or at occasional industry events.

What You’ll Get To Do

• Work closely with core product and operational teams to align on objectives and business needs, and collaborate to ensure these needs are met through effective third-party partnerships.
• Lead the onboarding of new third-party partners, ensuring a seamless and efficient process of discovery, negotiations to go-live.
• Collaborate with Compliance, IT Governance, Risk, and Security teams to ensure all due diligence requirements are fully satisfied.
• Oversee all legal aspects of third-party relationships, ensuring agreements are properly drafted, negotiated, executed, and securely maintained.
• Track and manage the full agreement lifecycle — including renewals, amendments — and ensure compliance with legal and regulatory requirements.
• Monitor and evaluate partner performance, ensuring timely renewals, extensions, or exits as appropriate, and prepare regular performance reports, spend analysis, and contract status updates for management and Finance.
• Monitor spend against approved budgets and identify opportunities for cost savings, renegotiations, or consolidation of third-party services.
• Stay informed on market trends and the external partner landscape to help the business make informed sourcing decisions.
• Support internal teams by addressing third-party related issues promptly and proactively, while building and maintaining strong working relationships.

To succeed in this role, we think you should have

• A Bachelor’s degree from a recognized university.
• 3–5 years of experience in partnerships, product management, procurement, or relationship management within the financial services or fintech sector.
• Proven experience in negotiations, managing stakeholders, supporting product teams, and aligning operations with business needs.
• Proven ability to work in fast-paced environments, supporting multiple teams and shifting priorities.
• Strong industry knowledge and an understanding of how external providers impact products and services in the banking or technology landscape.
• Excellent analytical and problem-solving abilities.
• Effective communication and presentation skills, with the confidence and carriage to represent the company credibly.