Latest Jobs at Mobile Foundation for Health Security & Rehabilitation (MHSR)

Job Description

• The Compliance and Logistics Officer will report to the Executive director while working closely with the project management team. The Compliance and logistics officer will also maintain an open channel of communication with the Projects and other relevant staff as directed by the executive director.
• The Logistics and compliance Officer ensures a smooth functioning of the MHSR office Lagos. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework.

Specific Roles and Responsibilities

• The Compliance and Logistics officer will ensure that the organization's operations and business transactions are compliant with the terms and conditions of the Grants and applicable to MHSR policies, rules and regulations.
• The position is responsible for developing compliance programs, reviewing company policies, and advising the organization’s management on possible risks.
• The Compliance and Logistics officer also interprets new Funders regulations and presents them in clear terms to the organization’s senior management. Furthermore, compliance and logistics officer need to design and implement internal policies that ensure that they can meet these new external requirements.
• The compliance and logistics officer will also review employees’ work and provide advice on compliance. The officerwill be familiar with risk management and industry standards. The officer will ensure the organization operates in a legal and ethical manner and responds to policy violations while meeting project objectives.
• The compliance and logistics officer will be responsible for training staff on these internal policies and monitoring their effectiveness.
• During trainings, provide logistical support, such as planning events, stationary and photocopies, coordinating with hotels and restaurants
• Support all activities pertaining to the logistics function including planning, sourcing, transport, customs clearance, warehousing, insurance, asset, and fleet management, as applicable.
• Support maintenance of procurement files and preferred vendors in coordination with the finance department according to MHSR procedures
• Assist in facilitating any administrative and financial needs outside the office
• Support coordination of vehicles and travel schedules
• Collect and disseminate best practices
• Procure all requested supplies or equipment for office maintenance, supplies, and project implementation according to MHSR policies and procedures
• Identify maintenance needs and take proactive steps to prevent a lack of supplies
• Ensure supplies and equipment are delivered to appropriate locations and a record of distributions are provided
• Conduct inventory to ensure proper management of all supplies and equipment
• Ensure a smooth running of MHSR office in Lagos, including paying bills, and making purchases as needed
• Provide monthly reporting on duties
• Other duties, as assigned

Key Working Relationships:

• Direct Supervisor: Executive Director
• Indirect Supervisor: Senior Management Team

Experience and Qualifications
At a minimum, the Compliance and Logistic officer will have:

• Bachelor's Degree in Administration or a similar field, or equivalent years of experience including a relevant compliance certification.
• Minimum of 3 years of relevant experience working with NGOs in humanitarian settings and Conversant with current industry compliance protocols and best practices.
• Experience with Windows platform, including Word, PowerPoint, Excel, etc.
• Excellent oral communication skills and written skills
• Excellent negotiation and relationship management skills, with the ability to proactively problem solve and find solutions
• Proven ability to calmly, professionally, and successfully manage multiple priorities
• Progressive experience in risk management and compliance.
• Demonstrated knowledge of legal requirements and procedures.
• Possesses high ethical standards, excellent critical thinking, analytical, and problem-solving skills, and ability to accurately interpret complex documents and policies.

go to method of application »

Job Description

• The Liaison Officer at MHSR plays a pivotal role in fostering positive relationships with our clients.
• With 2 - 4years of prior experience in a similar healthcare environment, the ideal candidate will possess exceptional communication skills, empathy, and a strong understanding of the sensitive nature of fertility treatments.
• They will serve as a primary point of contact for clients, providing support, guidance, and ensuring a seamless experience in the organization.

Key Responsibilities

• Act as the primary point of contact for clients, providing timely and compassionate communication via phone, email, and in-person interactions.
• Address client inquiries, concerns, and provide accurate information regarding procedures treatments, and appointments.
• Offer emotional support and guidance to clients throuhought. Empathize with their concerns, alleviate anxieties, and provide resources for additional support as needed.
• Manage client appointments, including scheduling consultations, procedures, and follow-up visits. Coordinate with medical team and ensure efficient utilization of the resources.
• Assist program officer to plan meetings, stakeholders meeting and othersin understanding what the organization stands for.
• Collaborate with finance departments to resolve any payments inquiries or discrepancies.
• Maintain accurate and confidential client records, meetings, trainings, ensuring compliance with privacy regulations such as client interactions, treatment plans, and any relevant information in the organization database.
• Monitor client satisfaction levels and gather feedback to identify areas for improvement in services or processes. Work closely with the clinical team of MHSRto address client concerns and enhance the overall client experience.

Key Working Relationships:

• Direct Supervisor: Program Manager
• Indirect Supervisors: Clinic team, senior management Team

Qualifications and Skills

• Candidates should possess a B.Sc / HND in Administration / Psychology or a related field.
• 2 - 4years relevant work experience in a client-facing role within a healthcare setting.
• Excellent communication skills, both verbal and written, with the ability to convey complex medical information in a clear and empathetic manner.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
• Proficiency in using electronic medical record (EMR) systems and Microsoft Office Suite. • Sensitivity to the emotional needs of clients undergoing fertility treatments, with a compassionate and non-judgmental approach.
• Knowledge of medical terminology and understanding .
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.

go to method of application »

Job Description

• Formulating PR Plans and Strategies: create comprehensive public relations plans and strategies to enhance the company’s voice and presence across various channels.
• Managing Media Relations: Corporate Relations Specialists handle media requests, maintain relationships with journalists, and ensure positive coverage for the organization.
• Writing and Editing Press Releases: writes press releases, speeches, and other PR materials to communicate the news and updates organization’s messages effectively.
• Arranging Interviews: They coordinate interviews with key company personnel, ensuring that relevant information is shared effectively.
• Liaising with Other Departments: Corporate Relations Specialists collaborate with various departments within the company to provide accurate information and effectively market the organization
• Planning and Supervising Events: specialists organize and oversee events, fairs, conferences, and other promotional activities.
• Supporting Promotional Plans: They collaborate with marketing teams to align PR efforts with overall promotional strategies.
• Brand identity and market presence
• media campaigns
• market insights to drive analytical media strategies

Desired Skills and Qualifications
To excel in this role, candidates should possess the following:

• Verbal and Written Communication Skills: Strong communication abilities are essential for interacting with the media, stakeholders, and the public.
• Project Management Experience: Managing events and campaigns requires effective project management skills.
• Social Media Savvy: Familiarity with social media platforms helps in maintaining a positive online presence.
• Enthusiasm and Pleasant Personality: A positive attitude and pleasant demeanor contribute to successful interactions with various audiences.