Monitoring, Evaluation & Learning (MEL) Manager at Notify Health

About the MEL Manager Role

• Data and evidence are central to our work. As Notify Health continues to scale our vaccination reminder programs across Nigeria, we are looking for a Monitoring, Evaluation & Learning (MEL) Manager who will work directly with our Co-Founder Daniel to take ownership of our program data and M&E systems and help strengthen how we learn, adapt, and deliver impact at scale. This role is a unique opportunity to be an early and influential team member, helping shape our systems, culture, and trajectory. It sits at the intersection of hands-on data work, process improvement, and team management, and it is critical to ensuring high-quality implementation.
• The MEL Manager will be a technically versed operator who is a role model and comfortable working directly with messy, real-world health data across tools, while also managing and developing a small MEL team. They will effortlessly communicate expectations and insights across levels and audiences, from organisation leadership to MEL Officers, program staff, and health workers. This is an ideal role for someone with several years of MEL experience who wants to build leadership skills, make a difference in a start-up environment, and grow with us, all while continuing hands-on work with the data they love. Over time, as the MEL function grows, suitable candidates may progress to lead larger teams or take on senior leadership roles.

Role Responsibilities

• We are a small but growing organization. As the MEL Manager, your role will initially include a significant amount of hands-on data work and will shift to more team management and process improvement as we jointly grow your team. Your main priority is making sure that caregiver data is processed accurately from the field to our reminder systems. You will also orchestrate regular M&E activities like phone surveys and analyses, and you will present findings to various stakeholders either ad-hoc or on live dashboards. You are responsible for MEL team performance, holding team members accountable, supporting team members’ professional growth, and evolving systems and processes.

Execute and Own Day-to-Day Monitoring & MEL Operations (45%)

• Own core program data and monitoring processes end-to-end, including reviewing, auditing, and processing a high volume of diverse data sources such as paper register photos, SurveyCTO submissions, audio recordings, and phone surveys.
• Execute sensitive, mission-critical operational MEL and program data tasks such as caregiver enrolment into the reminder system and reimbursement of health workers.
• Summarise data quality issues, implementation feedback, and key learnings in clear, usable formats (spreadsheets, dashboards, short write-ups) and communicate actionable insights directly to program staff, health workers, and leadership.
• Maintain and update core dashboards and recurring monitoring analyses to support day-to-day program oversight.

Improve and Scale MEL Systems and Processes (20%)

• Maintain clear, up-to-date documentation of MEL processes, checklists, and quality standards to enable quick onboarding of new staff, accountability, and process evolution.
• Identify and implement practical improvements to monitoring workflows, including better templates and automations.
• Support setup and iteration of surveys and data collection workflows in SurveyCTO as program needs evolve.
• Improve dashboards and visualisations to better support program decision-making.
• Support leadership to evolve MEL systems at a strategic level, including refinements to the Theory of Change, logframe, metric definitions, and reporting structures

Special Analyses and Strategic Support (15%)

• Clean and prepare data for ad-hoc analyses, quarterly program reviews, and evaluation-related work (e.g. child immunisation data).
• Conduct targeted analyses to answer specific program questions and communicate findings clearly to leadership.
• Support periodic summaries or scorecards (e.g. quarterly MEL updates) tracking program performance over time.

Manage and Develop the MEL Team (20%)

• Line-manage and support a growing team of MEL Officers to deliver high-quality results.
• Provide ongoing feedback and coaching to improve data quality and process efficiency
• Support hiring of MEL staff, including interviews and test tasks.

About You

• You’re a hands-on, highly reliable MEL professional who enjoys working directly with program data, improving systems, and supporting teams to deliver high-quality results. If you thrive in a start-up environment, care deeply about data integrity, and are motivated by using evidence to improve health outcomes for children, we would love to hear from you.

Essential

• Master’s degree (or equivalent professional experience) in a relevant field such as Public Health, Epidemiology, Statistics, Social Sciences, Development Economics, Computer Science, or Business Administration
• Minimum 3, preferably 5 years of experience in Monitoring, Evaluation and Learning, program analytics, or similar data-driven roles in health or development programs
• Proven experience managing or supervising at least 2–3 staff, ideally MEL officers or data staff
• Strong hands-on skills with spreadsheets and data visualisation tools, particularly Google Sheets; experience with Looker Studio and mobile data collection tools such as SurveyCTO or Kobo
• Excellent attention to detail and ability to execute repetitive data processes with high accuracy
• Clear and proactive communication skills in written and spoken English
• Strong alignment with Notify Health’s mission and commitment to using data honestly and rigorously to improve child health outcomes

Preferred

• Experience in the Nigerian health system, ideally on programs interacting directly with CSOs, health workers, and facility-level data; experience with immunisation is a plus
• Experience working and integrating with government health data, mainly DHIS2 and geospatial data like in microplanning
• Prior experience working in international or cross-cultural teams
• Proven track record in advanced data analysis or automation tools (e.g. Looker Studio, Power BI, Tableau, R, Python, Google Apps Script)

Benefits

• As part of an early stage organization, you will have a large amount of autonomy in how you set up your day-to-day work. Exact hours and work location are flexible.
• Financial support for facilitating an optimal remote working environment
• Developmental budget for upskilling/training
• Competitive annual leave
• Competitive maternity leave after one year of employment