Latest Jobs at Mercy Corps Nigeria

Reference: MDG / HUMOPS / 2020 / 00043
Location: Damboa, Borno
Position Status: Full-time Regular Employee

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Nigeria, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures.
• In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively

General Position Summary

• Working in the Finance Department under the direction of the Senior Finance Officer and Finance Manager, the Assistant Finance Officer will assist in the processing and recording of payment transactions in a timely and accurate manner.

Essential Job Functions
Program Management:

• Prepare checks or wire transfer requests based on fully approved documents and present to approved check-signers for review and signature.
• Prepare bank payment vouchers and ensure that all bank transactions are properly and fully documented.
• Record payment vouchers daily in the Field Connection/ sub journal.
• Prepare photocopies of vouchers and other supporting documents as required for the monthly reporting package to Maiduguri Finance.
• File all cash vouchers and maintain voucher filing system such that files are updated, complete and safeguarded.
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Supervisory Responsibility:
• N / A

Accountability:

• Reports Directly to: Finance Officer - Damboa
• Works Directly with: Finance, Operations and program team in Damboa

Qualification
Knowledge And Experience:

• One year of book-keeping, banking or cashiering experience is a plus.
• A degree in accounting or a relevant business field is desirable.
• Good understanding of computer skills in MS Office programs, particularly Excel.
• Accuracy in the processing of cash transactions, mathematical aptitude and attention to detail.
• Excellent oral and written English skills.

Desired:

• Knowledge of Hausa is preferred.
• Working experience in Damboa LGA is a plus.
• Locals from Damboa are strongly advised to apply for this position

Success Factors:

• A clear understanding of finance and procurement ethics, as well as the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures,is essential. A high level of personal integrity, honesty and transparency in all cash handling is absolutely essential.
• The ability to interact effectively with international and national staff members is required.
• A demonstrated ability to work quickly and accurately, meet deadlines, and process information in support of changing program activities is necessary.

go to method of application »

Reference Number: MDG / HUMOPS / 2020 / 00042
Location: Damboa, Borno

Program / Department Summary

• The Mercy Corps Finance Department is responsible for all financial functions in Nigeria, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance.
• The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures.
• In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively.

General Position Summary

• Working in the Finance Department under the direction of the Deputy Finance Manager, the Finance Officer will assist the Finance department to ensure the accuracy and completeness of accounting records and will have primary responsibility for managing the monthly accounting cycle and the routine daily accounting tasks and payment.
• The Finance Officer will assist in review and analyze records, reports, financial statements and management practices to ensure adequate internal controls are in place to mitigate risks in compliance with laws, regulations, donor requirements and Mercy Corps policies and procedures

Essential Job Responsibilities
Strategy And Vision:

• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to countrywide strategy development.
• Develop and organize activities to secure resources for programs and convince stakeholders to provide support.
• Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures

Team Management:

• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Supervise, hire and orient new team members as necessary.
• Provide team members with information, tools and other resources to improve performance and reach objectives.

Finance And Accounting Management:

• Assist in the financial review of purchase requests, purchase orders and payment requests to ensure compliance with MC policies and procedures and project.
• Maintain the cash and bank files, ensuring that all information is properly filed and updated
• Ensure the on-time submission of the monthly/quarterly/year-end reporting packages and ensuring the accuracy and completeness of the ledgers, and all supporting documentation.
• Ensure all staff advances are tracked and cleared on time.
• Support the Finance Assistant to manage the archiving of all financial documents.
• Ensure the petty cash count performed as per the policy.
• Oversee the maintenance of all accounting records, ensuring that records are complete, accurate and safeguarded.
• Assist in the training of support staff on Finance related matters and give any financial operational support needed.
• Deploy to the other field when needs gaps arise.
• Assist the Finance Manager in Maiduguri in responding to audit inquiries.
• Assist the Finance department to enhance the efficiency of existing control systems.

Grant And Compliance Management:

• Monitoring and tracking the stock of the program vouchers and ensure all the supporting documents are in place before any vouchers released.
• Assist in preparing the voucher reconciliation reports to the respective managers after the deputy Finance Manager approval, and follow up with any enquires from the program.
• Coordinate with Deputy Finance Manager, and provide close monitoring for program voucher activities and make sure all vouchers activities follow the Cash SoPs.
• Assist the team in reviewing vouchers contracts.
• Support the capacity-building program for Mercy Corps Staff as well as vendors.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility:

• N / A

Accountability:

• Reports Directly toDeputy Finance Manager, Maiduguri.
• Works Directly withFinance, Operations, and program team in deep field and Maiduguri Others

Qualifications
Knowledge And Experience

• Two or more years of Finance experience is required.
• A university degree in finance, accounting, economic or equivalent is required.
• Demonstrated experience in accounting.
• Understanding of basic international donor’s rules and regulations.
• Strong computer skills in MS Office programs, particularly Excel
• Prior experience with NGO is preferred.
• Previous experience in insecure environments is preferred.
• Excellent oral and written English skills

Desired:

• Knowledge of Hausa is preferred.
• Working experience in Damboa LGA is a plus

Success Factor:

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• She/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• In particular, the successful candidate will be willing to travel to other locations such as Maiduguri, Damboa, Dikwa, Ngala, Gwoza, Bama and other LGAs of Northeast programs based on the needs of the Mercy Corps program. This will mean sometimes staying and working in stressful environments with very basic living conditions, strictly following security protocols at all times and sometimes working long and irregular hours.
• Mercy Corps team members represent the agency both during and outside work hours.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

go to method of application »

Reference Number: MDG/HUMOPS/2020/00044
Location: Maiduguri Borno,

Program / Department Summary

• The humanitarian crisis in Northeast Nigeria has required an unprecedented scale-up of humanitarian operations in Nigeria, particularly Borno, Adamawa and Yobe (BAY) States. This has included the establishment of sector working groups to support the coordination of sector-based responses. These working groups are led by the Government and supported by humanitarian agencies. The sector-based approach aims to strengthen partnerships, predictability and accountability of international humanitarian action and actors, by defining priorities, roles and responsibilities of humanitarian actors and other integral stakeholders.
• The Terms of Reference (ToR) sets out the tasks of NGO Co-facilitator in line with global Inter-Agency Standing Committees (IASC) commitments, global guidance and best practices in global contexts experiencing a complex and protracted crisis. The NGO co-facilitation model is critical for Northeast Nigeria to strengthen operational effectiveness, technical minimum standards, accountability to affected populations, inter-sector linkages and ensure implementation of sector-based advocacy.
• The Food Security Sector (FSS) in Nigeria is led by the Federal Ministry of Agriculture and Rural Development (FMARD) at the national level in Abuja, and the respective Ministries of Agriculture (MoA) at the state level. The FSS for is co-led by the World Food Programme (WFP) and the Food Agriculture Organization (FAO) with Mercy Corps as the NGO Co-facilitator.

General Position Summary

• The FSS NGO Co-facilitator would be the NGO focal and representative who is responsible to collaboratively support the implementation, monitoring and evaluation of performance against key sector functions and accountabilities.
• The leadership of the sector ensures partners participate in and assume their responsibilities to the sector as per relevant IASC principles (Annex 3 Partnerships) by placing Accountability for Affected Populations (AAP) at the centre of decision-making.
• This position will be seconded to FSS and will be based in the FAO office Maiduguri and will have to follow the UN Protocols while all Operational Responsibilities will lie with Mercy Corps.

Essential Job Responsibilities
Strategy & Visionstrategy & Vision:

• Support development and implementation of sector-level strategy through consultative and inclusive processes. Ensure sector perspectives include NGO expertise and viewpoints.
• Ensure protection, gender and resilience are mainstreamed, while ensuring the different needs and capacities of women, girls, boys and men of all ages, people with disabilities and other diversity characteristics such as ethnicity and religion inform what sectors do, how, and with whom to promote meaningful access, safety and dignity.
• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.

Program Management:

• Strengthen pre-existing sectoral coordination by maintaining appropriate links and dialogue with national and local authorities, local civil societies, and other relevant actors, while respecting their various individual mandates.
• Coordinate effectively to strengthen inter-cluster coordination mechanisms by ensuring that NGOs are contributing. When required, ensure effective representation to additional coordination forums and decision-making mechanism such as the O/HCT and HCT.
• Support program cycle and funding processes including participation in Humanitarian Response Plan (HRP), Central Emergency Response Fund (CERF) appeals, and Humanitarian Fund allocations.
• Participate in review of coordination mechanisms such as Peer to Peer processes and global cluster evaluations, to ensure monitoring of adaptiveness of the response and increased capacities of local actors.
• Convene regular sector meetings, ensuring discussions are participatory

Analysis and Needs Identification:

• Support coordination and conduct needs assessments with sector partners and other sectors
• Develop and roll-out, utilizing global best practice, needs assessments that support rapid and longer-term interventions.
• Monitor context and other pertinent operational trends and dynamics to ensure adaptiveness and responsiveness of partners and the overall sector.
• Draft situation updates to inform interventions and advocacy.
• Strengthen sector level and contextual analysis integration into partner responses.

Response Preparedness:

• Support the sector to develop contingency planning and emergency preparedness measures that are measurable, impactful and overall timely, appropriate and coordinated to avoid gaps/ duplication.
• Promote awareness and understanding of affected populations, identifying appropriate service providers.
• Ensure sector partners are well represented in rapid response mechanisms e.g. Rapid Response Mechanism (RRM), and other contingency planning processes.

Technical Guidance:

• Disseminate tools, guidance and promote practice that ensures integration/ implementation of sector minimum standards; protection; and humanitarian principles. This includes Accountability for Affected Persons (AAP), SPHERE, and others.
• Provide technical advice where necessary and strengthen communities of practice to ensure coherence and consistency.
• Ensure sector data collection efforts are in line with Protection Guidelines.

Influence & Representation:

• Take reasonable actions to represent and strengthen NGO engagement in sector processes and broader coordination mechanisms.
• Act as a focal point for receiving NGO concerns in order to raise these with the sector lead agency to strengthen the transparency of sector decisions and work
• Develop sector level key messages and talking points around the sector response, needs of affected persons, and critical issues to inform humanitarian decision-making.
• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
• Communicate effectively to ensure overall project targets and donor obligations are met.

FSS Support To FSS Members:

• Ensure partners are effectively trained on sector tools, minimum standards, and cross-cutting themes to support interventions.
• Identify opportunities to support National NGO capacity-building support to enable partners to participate effectively in the sector.
• Communicate effectively to ensure overall project targets and donor obligations are met.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
• Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.

Supervisory Responsibility: N/A
Reports Directly to: Food Security Sector Coordinator:

• Works Directly with FSS Coordinator, Sector Lead (Government), Co-Leads and the FSS Information Management Officers and as requested by the FSS Coordinator.

Others:

• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned.

Knowledge and Experience:

• Master’s degree in social science, food security, agriculture, economics, humanitarian affairs or related field;
• Minimum of three years’ experience in the humanitarian sector on a leadership position;
• More than 2-year experience of humanitarian coordination, participating, contributing to joint assessments, training, and coordination meetings are required.
• Has significant knowledge and understanding of operational presence in crises affected areas and delivering sector interventions and the humanitarian architecture
• Technical expertise in sector in Food Security in emergencies and coordination with an aspect of incorporating cross-cutting issues such as protection, resilience, gender, HIV/AIDS among others.
• Demonstrable commitment to the sector and providing full term support.
• Excellent interpersonal skills including communication (listening, speaking, writing) are required.
• Willingness to work and travel in often difficult and insecure environments.
• Competency in internet and Microsoft Office systems including Word, Excel, PowerPoint.
• Working knowledge of English
• Experience of the country or region of deployment is desirable

Success Factor:

• The successful candidate will be proactive, creative and a problem solver. S/he will be conscientious with an excellent sense of judgment. S/he will be able to thrive in a fast-paced environment and will be capable of multitasking. S/he will demonstrate a strong understanding of the cultural and social environment in the region and have the willingness and ability to work effectively with a wide variety of people.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values always and in all in-country venues.

Living Conditions / Environmental Conditions:

• The position is based in Maiduguri, Borno state and it requires travel to field/ project locations
• Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
• Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment.

go to method of application »

Reference Number: MDG / HUMOPS / 2020 / 00045
Location: Maiduguri, Borno

Program Summary

• Mercy Corps has been present in Nigeria since 2012, focusing its interventions on adolescent girls' empowerment, economic and market development and conflict mitigation. With the insurgency spilling over from the Northeast of Nigeria and causing displacement of millions of individuals, Mercy Corps started its humanitarian response in 2014 to address the rising humanitarian needs. With funding from institutional donors, foundations and private corporations, Mercy Corps continues to provide assistance to meet the basic needs of vulnerable populations in the areas of food security, shelter, water and sanitation, protection, and livelihoods.
• In the context of COVID-19, with severe restrictions on face-to-face contact, meeting in large groups and travel, community engagement has become an extremely challenging activity. But it remains a critically important one, especially for addressing misinformation around the Pandemic and properly respond to community needs and concerns. As a reaction to these new challenges, MC has adapted his programs to comply with the new precautions and has been looking for non-contact means to relay information and hear from communities about their needs, questions and feedback.

General Position Summary

• This role will support and monitor the rollout of 6 months initiative in which MC is partnering with Translators Without Borders (TWB) to pilot a new technology which will support community engagement through an app called "Chatbot" or "œbot" which can talk with people. This technology, also called conversational artificial intelligence (AI), will allow people to interact in conversations with a virtual avatar (personality) to answer questions, take feedback and listen to concerns.
• The Chatbot initiative will provide a new channel for Mercy Corps to engage with their teams, volunteers and more broadly in the community in three (3) different local languages, and will provide valuable information to the community as well as capturing useful insights from them. Beyond the COVID-19 pandemic, the bot can support two-way communication with communities on a range of topics.
• The Senior Community Engagement Officer will co-lead development, implementation and monitoring of a community engagement Chabot on COVID-19 and on other potential health-related issues that might be relevant for the local communities targeted.

Essential Job Responsibilities
Programme Support:

• Participate in the planning, implementation and review of the initiative including assessment and adaptation of improvements and innovations.
• Ensure quality and integrity of implementation, including compliance with Mercy Corps policies and Minimum Standards (PM@MC) and adherence to technical guidelines, administrative systems, and established deadlines.
• Develop and maintain an understanding of the communication challenges affecting the COVID-19 and wider humanitarian response in northeast Nigeria.
• Act as the focal point for weekly editorial meetings with TWB for the development, consolidation and localization of messaging, ensuring responsiveness to community concerns.
• Coordinate the editorial process for content curation and development within Mercy Corps and with TWB. Ensure timely inputs into the content development process.
• Lead field testing of the chatbot by the Mercy Corps teams (volunteers, community ambassadors etc), collate feedback and ensure regular integration of the feedback into the chatbot editorial process.
• Maintain open and professional relationships with the TWB team, partner humanitarian agencies and donors.
• Develop mutually beneficial partnerships with humanitarian agencies to pilot and implement the chatbot to improve two-way communication with affected communities
• Actively participate in relevant sector (health, WASH etc.) meetings and initiatives, advocating for the uptake of the chatbot for two-way communications with affected communities
• Proactively contribute to advocacy and communication efforts as needed, in close collaboration with the TWB team.
• Identify funding opportunities and network with partners and donors with a view to submit funding proposals for the sustainability of the initiative. Co-author funding proposals.
• Act as a liaison and facilitator between MC target communities and relevant authorities, building community representatives capacity to engage in effective dialogue.
• Maintain regular communications with key stakeholders to gauge perceptions, tensions, and potential triggers.
• Expand local partner networks, foster linkages to local government, health authorities, civil society coalitions and other relevant local networks including religious leaders
• Ensure the program is in alignment with Mercy Corps principles, values and the program's strategic plan.
• Implement and model Mercy Corps philosophy of social entrepreneurship and leverage Mercy Corps best practices.

Team Management:

• Sustain a work environment of mutual respect you and other team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Provide other team members with information, tools and other resources to improve performance and reach objectives.

Influence and Representation:

• Identify, build collaborative partnerships with TWB, local authorities and other stakeholders.
• Participate in coordination meetings and workshops to the project.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects

Accountability:

• Reports Directly To Program Manager
• Works Directly WithMEL Manager, Program Quality Team (PaQ), TWB staff

Requirements, Knowledge and Experience

• BA/S in relevant field or other similar fields; MA / MS / MBA or equivalent preferred in Social Sciences, International Relations, Development or other related fields.
• Five years experience in project management, implementation and design. Previous experience in community engagement is preferable.
• Experience of developing tools and strategies for listening to and communicating with crisis-affected communities.
• Knowledge and understanding of the role of language in humanitarian response.
• Ability to work independently, flexibly and with remote teams.
• Experience in proposal writing, including conceptualizing and technical writing.
• Excellent communication, interpersonal and representational skills.
• Ability to coordinate people and processes.
• Detail-oriented, thorough, accurate, able to meet deadlines, and able to work quickly and steadily in a focused manner.
• Good organizational skills, ability to make recommendations for improvement and contribute to overall program strategy.
• Excellent English oral and written communication skills.
• Understanding of language dynamics in Nigeria is desirable.
• Understanding of Hausa, Kanuri or other languages of Nigeria is desirable.

Success Factor:

• The successful Sr. Community Engagement Officer will be a creative self-starter with a strong sense of initiative, experienced in humanitarian response management, communication with communities and enthusiastic about the importance of increasing access to knowledge through language and technology.
• The right candidate is an energetic team player comfortable in working with teams virtually. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.

Living Conditions / Environmental Conditions:

• The position will be based in Maiduguri, Borno State, Nigeria and requires frequent travel to other field locations as well as Abuja. Considering the frequent travel from/to different field locations, this position will require flexibility in terms of accommodation and logistics. Housing in the field will be in hotels or guesthouses where available. Security in the field locations requires additional vigilance and accessibility will be reassessed continuously. Access to good medical services in the field is limited. Phone communication, internet, electricity and water is available but might be erratic.
• The location is not eligible for hardship and R&R benefits. Given the nature of the response, working hours require flexibility and working through weekends/evenings might be necessary