Latest Jobs at Kyosk Digital Services

Role Profile

• We are looking for a passionate and results-oriented Commercial Manager to lead our farm sales and business development efforts.
• You will play a key role in driving growth for Kyosk, our digital platform connecting farmers directly with FMCG companies.

Responsibilities

• Strategic Leadership: Develop and implement a comprehensive sales and commercial strategy for the farm segment, including identifying new customer acquisition channels and building strong relationships with key agricultural partners.
• Business Development: Lead the expansion of Kyosk's farm network by identifying and onboarding new farms of various sizes and commodities. Analyze market trends and opportunities to develop targeted outreach programs.
• Performance Management: Set ambitious sales targets for the farm segment and oversee the performance of the team in achieving these goals. Implement metrics to track farm engagement and satisfaction with the Kyosk platform.
• Market Intelligence: Conduct market research to understand farmer needs and identify opportunities to improve the Kyosk platform's value proposition for the agricultural sector.
• Relationship Building: Build strong relationships with key stakeholders in the agricultural sector, including farmer associations, cooperatives, and input suppliers.
• Data Analysis: Analyze data to identify trends and opportunities to improve farm recruitment, retention, and platform usage. Utilize data insights to inform strategic decision-making.
• Team Management: Provide leadership and coaching to the farm sales team, fostering a high-performance culture and a commitment to continuous improvement.

Requirements

• Bachelor's Degree in Agriculture, Business Administration, or a related field.
• Minimum of 5 years of experience in agricultural sales, business development, or a related field.
• Proven track record of exceeding sales targets in the agricultural sector.
• Strong understanding of the agricultural market dynamics in [Target Region].
• Excellent communication, interpersonal, and negotiation skills.
• Ability to build and maintain strong relationships with farmers and other stakeholders.
• Experience working with data and utilizing it to inform decision-making.
• Proficiency in Microsoft Office Suite and familiarity with agricultural technology platforms is a plus.

Benefits of Working with Us

• Be a part of a rapidly growing company at the forefront of agricultural innovation in Africa.
• Make a real impact on the lives of farmers by improving their access to markets and resources.
• Work in a dynamic and collaborative environment with a passionate team.
• Competitive salary and benefits package.

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Role Profile

• The Country Commercial Manager will lead the organization in income generation activities for the sales and commercial sector.
• He/she will set targets, drive income generation and work across the organization to manage the delivery of sales and commercial Business expectations.
• The role holder will have overall responsibility of the business’ day-to-day and long-term sales and commercial activities; coordinate the sales and commercial teams and collaborate with key Line Managers to resolve sales and commercial issues.

Key Responsibilities
Strategic Execution: 

• Lead the development of the overall Sales and Commercial Strategy, goals and objectives for the business and manage its implementation; including developing existing relationships with key industrial partners to create new sales and commercial opportunities.
• Develop and oversee the implementation of plans for expansion and business development as well as strategies to accelerate business growth.

Business Modelling: 

• Direct the extensive understanding of business model, growth models and identification of sales and commercial opportunities.
• Implement robust new business processes across the organization aimed at identifying new sales and commercial opportunities and efficiencies in line with the business goals.
• Implement a rigorous analysis of existing customer needs, trends and forecasts within the value chain in search of value-adding and new service opportunities.

Performance Management: 

• Oversee revenue generation and diversification of income streams for the business while encouraging business growth and performance.
• Develop metrics to monitor the performance of sales and commercial activities; Analyse the business performance, including profitability, revenue pricing and cost of goods in comparison to market prices.
• Utilise analytics to create action plans that are based on data and statistics and interpret business results against targets, reporting the results to the senior management team on the performance.
• Oversee the performance of the sales team in outlet recruitment, retention and route optimization to ensure that our Dukas/Kyosks are regularly serviced and buy across the portfolio.

Business Intelligence: 

• Advise theframework for business intelligence reporting; support the wider business needs with compiling data and information to assist with continuous improvement developments and improving business performance.
• Review data to identify trends or opportunities to reduce costs, improve revenue and improve business performance.

Business Advisory: 

• Play a lead role in advising the around pricing of sales and commercial contracts.
• Coordinate with the Purchasing team to develop risk assessments and pricing structures for products to work toward commercial efforts.
• Identify cost-effective and sales and commercial opportunities for service & process improvements and support their implementation in the business.

Budget Management: 

• Manage the expenditure of the sales and commercial budget across the year, oversee expenses and revenue to create financial returns and business growth.
• Support financial planning and budgeting for the business based on market & revenue data and analytics.

Stakeholder Management: 

• Develop strong relationships with different departments within the company to ensure everyone is working toward the same targets and goals.
• Ensure alignment with the sales and commercial strategies that reflect immediate business requirements and potential business development opportunities.

People Management: 

• Provide leadership to the direct reports including scheduling frequent one on one meetings, conducting monthly performance appraisals and driving a high-performance culture within the team.
• Support the recruitment of sales and commercial team members including role & success profile definition and interviewing.
• Contribute to a sustainable positive workforce environment and culture through collaborative leadership, open communication and teamwork.

Sales and Operation Planning:

• Provide leadership to the S&OP process ensuring that markets through bottom-up approach put together demand plans per SKU/Brand/Category in line with the Business growth plans and track weekly performance to ensure targets are achieved.

Party Management:

• Monitor the performance of party sales companies in contract with Kyosk and ensure that contracts are renewed on time and key performance metrics are entrenched with weekly/monthly/quarterly reviews.
• Ensure that teams seconded to Kyosk from the parties are as per the agreed caliber and performance reviews, coaching and trainings are done as per the annual calendar.

Requirements & Key Skills

• A Bachelor's Degree in Business Administration, Marketing or a related subject/field;
• A master’s degree will be an added advantage;
• A minimum of 5 years relevant experience with at least 3 years in a similar position in retail, FMCG or manufacturing;
• Strong financial analysis experience and sales/commercial (acumen) experience including financial modelling is a plus;
• Extensive understanding of business growth models and the ability to foresee sales and commercial opportunities;
• Excellent relational skills, working tirelessly to build and maintain beneficial partnerships with key stakeholders;
• Strategic development and critical thinking skills with experience supporting the setting financial targets, developing budgets, and monitoring compliance;
• Ability to collaborate with and coordinate diverse teams (marketing, sales, customer service, etc.);
• Working knowledge of how to conduct market research and analysis including the creation of detailed business plans;
• Understand existing customer relationships and their requirements to ensure they are being met;
• Outstanding commercial, sales and business development skills and proven ability to develop commercial strategies that improve business performance; 
• Proven success of managing/implementing new business pipelines;
• Ability to manage multiple projects at the same time.

Competencies & Skills:

• Strategic Orientation & Thinking;
• Sales and Commercial Acumen;
• Entrepreneurial Skills;
• Stakeholder Management;
• Analytical Thinking;
• Tech Savvy.

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Role Profile 

• Manage the frontline fulfilment process in the market as part of delivering its overall operational objectives.
• You will be responsible for the day-to-day warehousing and dispatch operations for the market to ensure the company's targets and objectives on inventory and order fulfilment processes are met.
• Guarantee operational processes and standards are followed and oversee all housekeeping standards while driving continuous improvement at the market level. 

Key Duties and Responsibilities
Inbound outbound Management:

• Responsible for both inbound and outbound operations of the market.
• Assure on-time in full deliveries as the set company targets and assure the defined warehousing and dispatch costs are maintained per set targets.
• Ensure customer orders are fulfilled in a timely, precise manner including management of customer returns per the agreed standards. 

Inventory Management:

• Deliver 100% Inventory Accuracy while working with the defined stakeholders to minimize stock-outs and damages while driving proper stock handling to minimize losses in damages.

Operational Excellence:

• Lead identification and closure of Continuous Improvement  Initiatives within the framework of Lean Principles within the warehouse.
• Execute all operations activities such as stock taking, physical inventory count, inventory accuracy in allocation, consumption levels, and order fulfilment.
• Actively engage in route planning and delivery schedules to ensure all deliveries and completed within the allocated delivery windows. 

People Management:

• Coach and manage associates (from third-party providers) to deliver shared objectives.
• Ensure the completion of daily tasks and responsibilities; resolve issues preventing the completion of tasks.
• Build a team philosophy and cultivate a team atmosphere by working with the team to achieve the company's targets and objectives.
• Train new employees in company policies and procedures, as well as product knowledge.
• Inculcate the company culture among team members and third-party partners and providers. 

Compliance:

• Assure compliance to Environmental, Occupational Health & Safety, and any identified requirements; compliance to all laid down Fulfilment SOPs and associated business processes. 

 Reporting:

• Develop and present reports on inventory accuracy, order fulfilment, transport costs for the market, and order cancellation among other key aspects in warehousing &  dispatch.

Minimum Requirements

• A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
• At least 2 years experience in a Supervisory role;
• Bachelor's Degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Supply Chain, Accounting, and Analytics;
• Knowledge of inventory and supply chain management;
• Tech Savvy and proficient in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
• Membership in an appropriate professional body is an added advantage;
• Physical stamina, ability to work long hours on one’s feet;
• Excellent organization and efficient time-management skills;
• Strong verbal and written communication skills;
• Ability to meet deadlines and work well under pressure;
• Experience in an FMCG or Retail background is preferred;
• Demonstrated experience handling route planning and mapping to yield maximum returns;
• An open-minded professional who pays keen attention to detail;
• Strong numerical, data, and root cause analysis skills;
• Calm under pressure; able to prioritize multiple competing demands;
• Always learning; passionate about lean thinking and principles.

Competencies:

• Operational Excellence;
• Analytical Mindset;
• Problem-Solving;
• Attention to Detail;
• People Management;
• Tech Savvy.

go to method of application »

Role Profile 

• Manage the frontline fulfilment process in the market as part of delivering its overall operational objectives.
• You will be responsible for the day-to-day warehousing and dispatch operations for the market to ensure the company's targets and objectives on inventory and order fulfilment processes are met.
• Guarantee operational processes and standards are followed and oversee all housekeeping standards while driving continuous improvement at the market level. 

Key Duties and Responsibilities
Inbound outbound Management:

• Responsible for both inbound and outbound operations of the market.
• Assure on-time in full deliveries as the set company targets and assure the defined warehousing and dispatch costs are maintained per set targets.
• Ensure customer orders are fulfilled in a timely, precise manner including management of customer returns per the agreed standards. 

Inventory Management:

• Deliver 100% Inventory Accuracy while working with the defined stakeholders to minimize stock-outs and damages while driving proper stock handling to minimize losses in damages. 

Operational Excellence:

• Lead identification and closure of Continuous Improvement  Initiatives within the framework of Lean Principles within the warehouse.
• Execute all operations activities such as stock taking, physical inventory count, inventory accuracy in allocation, consumption levels, and order fulfilment.
• Actively engage in route planning and delivery schedules to ensure all deliveries and completed within the allocated delivery windows. 

People Management:

• Coach and manage associates (from third-party providers) to deliver shared objectives.
• Ensure the completion of daily tasks and responsibilities; resolve issues preventing the completion of tasks.
• Build a team philosophy and cultivate a team atmosphere by working with the team to achieve the company's targets and objectives.
• Train new employees in company policies and procedures, as well as product knowledge.
• Inculcate the company culture among team members and third-party partners and providers. 

Compliance:

• Assure compliance to Environmental, Occupational Health & Safety, and any identified requirements; compliance to all laid down Fulfilment SOPs and associated business processes. 

 Reporting:

• Develop and present reports on inventory accuracy, order fulfilment, transport costs for the market, and order cancellation among other key aspects in warehousing &  dispatch.

Minimum Requirements

• A minimum of five years of experience in supply chain management (warehousing & dispatch) in a busy-paced environment;
• At least 2 years experience in a Supervisory role;
• Bachelor's Degree (or Diploma with at least 3 years demonstrated progressive career growth) in Sciences, Engineering, Computing, Economics, Supply Chain, Accounting, and Analytics;
• Knowledge of inventory and supply chain management;
• Tech Savvy and proficient in warehousing systems, data entry software/systems, and computer systems including Microsoft Suite;
• Membership in an appropriate professional body is an added advantage;
• Physical stamina, ability to work long hours on one’s feet;
• Excellent organization and efficient time-management skills;
• Strong verbal and written communication skills;
• Ability to meet deadlines and work well under pressure;
• Experience in an FMCG or Retail background is preferred;
• Demonstrated experience handling route planning and mapping to yield maximum returns;
• An open-minded professional who pays keen attention to detail;
• Strong numerical, data, and root cause analysis skills;
• Calm under pressure; able to prioritize multiple competing demands;
• Always learning; passionate about lean thinking and principles.

Competencies:

• Operational Excellence;
• Analytical Mindset;
• Problem-Solving;
• Attention to Detail;
• People Management;
• Tech Savvy.