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  • Posted: May 28, 2024
    Deadline: Not specified
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  • ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
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    Recruitment Officer

    Purpose of the Job

    • The purpose of this job is to engage in identifying, engaging and hiring high potential candidates to meet the needs of various departments within the organization.

    Expected Key Results

    • Talent Acquisition
    • Headhunting
    • Social Media Recruitment
    • Candidate Management
    • Stakeholder Experience Management
    • Data Analytics & Reporting
    • Other Tasks Assigned

    Educational Qualifications & Functional Skills:

    • B.sc/HND in Human Resources, Social Science, Arts & Humanities and other related field. (2.1/Upper Credit)

    Work Experience:

    • 2-3 years’ experience as a Talent Acquisition Specialist
    • Demonstrable experience in managing full-cycle recruitment and employer branding initiatives.
    • A thorough understanding of Nigerian Labour Law
    • Solid understanding of sourcing techniques and tools/ Social Media Recruitment
    • Data Analytics Skills
    • Excellent Team Management Skills
    • Excellent written and verbal communication skills with ability to foster long-tern relationships (with internal teams, external partners and candidates)
    • Meticulous, hardworking and goal-driven.
    • Analytical Mindset and critical thinking abilities.

    Other Requirements:

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Nimble Learning
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality

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    Performance Management Specialist

    Purpose of the Job

    • The purpose of the Performance Management Specialist is to develop and execute programs and projects to evaluate, measure, and improve employee performance.

    Expected Key Results

    • Monitor Performance
    • Measure performance against company’s defined competences
    • Workforce Development
    • Succession Planning
    • HRIS Management
    • Reporting
    • Other Tasks Assigned

    Educational Qualifications & Functional Skills

    • B.sc/HND in Human Resources, Social Science, Arts & Humanities and other related field. (2.1/Upper Credit)

    Work Experience

    • 3-4 years’ experience in performance management
    • Minimum of 2.2/Upper Credit Bachelor’s degree in Human Resources, Social Science, Arts & Humanities
    • and other related field.
    • Sound knowledge of employment laws, regulations, and statutes.
    • Best practices relating to employee performance management.
    • Knowledge of human resources management principles, practices, and procedures.
    • Knowledge of principles and practices of workforce planning, succession planning and strategic
    • planning.
    • Effectively communicating, both orally and written.
    • Knowledge of project management principles, tools, and techniques.
    • Critical thinking to identify problems, evaluate alternatives, and recommend effective solutions.
    • Ability to develop and use of work simplification methods and statistical procedure

    Other Requirements

    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Nimble Learning
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality

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    Learning and Development Specialist

    Job Responsibilities:

    • Coordinate operations of ipNX learning centre.
    • Work closely with Line Managers and HODs on the progress of career development plans and training activity progress of their employees.
    • Develop and populate learning database
    • Research and provide contents for various learning modules.
    • Recommend and assign training/career development solutions in accordance with position requirements and annual plans.
    • HR Policies and process documentation.
    • Assist with development and implementation of ipNX Corporate Training Plan.
    • Training procurement, assist performance management team as required.
    • Update Competency Database and manage the ipNX’s E-Learning platform.
    • Research, facilitate trainings and coordinate Learning & Development.
    • Assists with defining training needs requirements mapping performance results.
    • Manages contractual relationships with external service supply vendors.
    • Course content creation, designing presentations and creating manuals, job aids and other materials.

    Requirements, Qualification and Competencies:

    • Minimum Second Lower Class/Upper Credit Degree from a reputable tertiary institution.
    • Relevant advanced degree in a relevant field of study is a plus.
    • Professional industry certifications are an added advantage.
    • Minimum of 3 years of experience in corporate learning and development.
    • Understanding of the HR business processes
    • Knowledge of Process documentation standards
    • Experience in delivering a wide variety of high-quality learning programs.
    • Strong organizational skills and the ability to pay close attention to detail while handling multiple, simultaneous projects under deadline pressure.
    • Creative problem-solving skills, and an understanding of group and corporate dynamics.
    • Strong knowledge in MS Office, specifically MS Excel, PowerPoint and Adobe Suite.
    • The ability to work independently and demonstrate strong problem-solving competencies.

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    Network & Service Delivery Engineer

    Purpose of the Job

    • Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
    • He will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
    • He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution. Your key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.
    • He is equally tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including pre-sales support, service delivery (installation & configuration) as well as support calls or visits.
    • In addition to the above, he is also required to provide routine in-house training and mentoring for lower level staff and other units where required.
    • Expected Key Results
    • Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX Network as well as for enterprise customers as per agreed set standards and SLAs.
    • Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
    • Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.Offer pre-sales support and provide accompanying proposals and design documents with the most optimal and cost effective solutions that meets the business objectives.

    Reporting

    • Asset Management

    Educational Qualifications

    • BSC Computer Science / Computer Engineering / IT Related Disciplines (2.1/Upper Credit Minimum)

    Functional Skills:

    • Understanding of Communications Networks. Cisco network certification is required.
    • A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
    • High degree of Microsoft Office Suite competence [Bonus: Visio, MS Project]
    • Fluent English
    • Exemplary Communication Skills [Face to Face and over the telephone]; Ability to communicate effectively at all levels of an organization

    Work Experience:

    • At least 1 year experience within the telecoms space as a Network/Communications Engineer
    • A good understanding of computer networks as well as some aspects of project management (Cisco Certification | PMP is a bonus)
    • A good grasp of technical (wireless & wireline) installations and willingness to learn more
    • Practical Experience with Network Connectivity Devices (Routers & Switches)
    • Experience with LAN/WAN Network Design and Configuration
    • Good working knowledge of Microsoft Office Suite [including MS Project &Visio]

    Other Requirements

    • Customer Focused
    • Hardworking and Tenacious
    • Action Orientation
    • Tech Savvy
    • Result Driven
    • Excellent Decision Quality
    • Attention to Detail
    • Problem Solving
    • Excellent troubleshooting and analysis skills
    • Impeccable Customer Service and Support Skills
    • Customer Focus
    • Self-Development

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    IT Infrastructure Officer

    Purpose of the Job

    • The IT Infrastructure Lead is responsible for managing the overall IT infrastructure.
    • This includes hardware, software, networking, and security systems.
    • The primary role is to ensure the reliability, security, and scalability of an organization's IT infrastructure to meet the needs of the business.

    Expected Key Results

    • Developing and implementing strategies to ensure high availability of critical systems
    • Monitoring system uptime and downtime
    • Implementing backup and recovery procedures to ensure data is not lost in case of system
    • Conducting regular system maintenance to ensure optimal performance
    • Developing and implementing a cost optimization strategy for IT infrastructure
    • Conducting regular reviews of IT infrastructure spending and identifying cost-saving opportunities
    • Conducting regular surveys to gather user feedback
    • Analyzing user feedback to identify areas for improvement
    • Developing and implementing user-focused IT infrastructure services

    Years of Experience

    • Minimum of 3-5 years of experience in IT infrastructure management, with a track record of success in managing complex environments.

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    Sales Account Manager

    Job Summary:

    • We are currently seeking a Performance management specialist to join our Ibadan team.
    • The Accounts Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business
    • Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and identify opportunities.
    • Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets.

    Responsibilities:

    • Maintain Strategic Leadership within Key Accounts
    • Accounts Maintenance
    • Effective Project Management
    • Business Profitability
    • Thorough Understanding of Customers’ needs
    • Business Development
    • Relationship Management
    • Budget Achievement
    • Management of Assigned Accounts and Understanding of Industry

    Requirements:

    • A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
    • Ability to penetrate accounts and meet with stakeholders within accounts/sectors
    • At least 5 years of Key Account Management experience
    • 5 - 7 Years’ experience in managing strategic Accounts
    • Proven experience of driving opportunities through to revenue
    • Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process
    • A strong knowledge of Pursuit or another relationship/ sales methodology
    • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
    • Experience working in large matrixed environments including cross-functional collaboration with a diverse set of stakeholders to get results across multiple groups throughout the organization
    • Experience working in the Region
    • Experience in selling various product portfolio
    • Experience in strategic Key Account planning, mapping key decision makers and building strong relationships with Key Accounts stakeholders
    • Leadership experience with a strong business acumen and knowledge of the technical market landscape Experience in Client Management & Growth Strategies of assigned portfolio of clients
    • Have proven results in successfully closing new business, ideally selling to blue chip companies in the region

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    Telecom Sales Account Manager

    Purpose of the Job

    • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
    • The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

    Expected Key Results

    • Achieve set revenue growth.
    • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
    • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
    • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

    Educational Qualifications & Functional Skills:

    • B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.1/Upper Credit Minimum)
    • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
    • Good Microsoft office suite competence, CRM competence, including Visio
    • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

    Work Experience:

    • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
    • Must demonstrate interpersonal capabilities
    • Other Requirements:
    • Customer Focused
    • Action-oriented
    • Result Driven
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self-Development
    • Requirements
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality

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    Fullstack Developer

    Purpose of the Job

    • Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.

    Expected Key Results

    • Develop and build software and applications
    • Ensure feasibility and usefulness of projects
    • Reporting

    Educational Qualifications

    • Minimum 2.1/ Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or any related field or a combination of related experience and education.

    Functional Skills:

    • Strong system integration skills
    • Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies
    • Knowledge of software development process, quality control, and impact assessment
    • Demonstrated knowledge in mobile platforms, internet technologies and user interface

    Work Experience:

    • Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
    • Demonstrated experience developing databasedriven web applications using PHP, Python, Ruby on Rails, or Java, a plus
    • Previous experience with Telco OSS/BSS software, such as Freeside and FreeRadius, a big advantage
    • Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5, )
    • Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
    • Experience working with version control systems (Subversion, Git)

    Other Requirements

    • Strong team player
    • Ability to mentor less experienced engineers
    • Solid problem solver
    • Ability to quickly learn and apply new tool sets, technology and concepts
    • Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
    • Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users

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    Senior Data Center Engineer

    Purpose of The Job

    • The Team Lead, Data Center is responsible for ensuring that the asset portfolio is managed and maintained through its suppliers compliantly, taking due regard to statutory and mandatory legislative requirements. Provide operations and maintenance leadership through controlling, managing, auditing, supporting daily Data Centre operations and network facilities activities that ensure achievement of highest possible KPI targets, operational excellence as well as efficiency in network operations process and cost.

    Expected Key Results

    • Data Centre Layout and Environment Management
    • Capacity and property Management
    • Strategic Business Continuity
    • Stakeholder Management and Disaster Recovery Plan
    • Facility Management
    • Educational Qualifications & Functional Skills:
    • B.SC Engineering / Computer Science / Electrical/Electronics Engineering, ICT disciplines (2.1/Upper Credit Minimum)
    • Handson expertise in many disparate technologies, typically ranging from front-end user interfaces through back-end systems and all points in between.
    • 3+ years experience in Telecommunications Operations Management
    • 3+ years in operations support, installations and commissioning.
    • Proven experience in working with multiple suppliers/vendors/partners.
    • Advanced knowledge of mobile telecommunications network architecture/technologies
    • Sound understanding of project management
    • Proficient at report writing, creation and presentations.
    • Strong communicator and able to clearly articulate complex issues and technologies.
    • Ability to propose systems design and configuration improvements.
    • Curious and exposed to new and emerging technologies

    Work Experience:

    • At least 4 years’ experience in Telecommunications Operations Management
    • Minimum of 4 years in operations support, installation and commissioning.
    • Experience in developing and implementing facility management strategies, plans and systems.
    • Experience in Safety Management Systems

    Other Requirements:

    • Must demonstrate interpersonal capabilities
    • Other Requirements:
    • Customer Focused
    • Action-oriented
    • Result Driven
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self-Development
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality

    go to method of application »

    Application Developer

    Purpose of the Job

    • Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.

    Expected Key Results

    • Develop and build software and applications
    • Ensure feasibility and usefulness of projects

    Educational Qualifications

    • Minimum 2.1/ Upper Credit Bachelor's Degree in Computer Science, Computer Engineering, or Computer Information Systems or any related field or a combination of related experience and education.

    Functional Skills:

    • Strong system integration skills
    • Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies
    • Knowledge of software development process, quality control, and impact assessment
    • Demonstrated knowledge in mobile platforms, internet technologies and user interface

    Work Experience:

    • Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
    • Demonstrated experience developing databasedriven web applications using PHP, Python, Ruby on Rails, or Java, a plus
    • Previous experience with Telco OSS/BSS software, such as Freeside and FreeRadius, a big advantage
    • Experience with software development (user experience) using JavaScript including libraries such as JQuery, Angular, React, Vue etc. XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5, )
    • Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment.
    • Experience working with version control systems (Subversion, Git)

    Other Requirements

    • Strong team player
    • Ability to mentor less experienced engineers
    • Solid problem solver
    • Ability to quickly learn and apply new tool sets, technology and concepts
    • Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
    • Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users

    Method of Application

    Interested and qualified candidates should send their Cover Letter, Resume and Credentials to: uenobong@ipnxnigeria.net using the Job Title as the subject of the mail.

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